I had a great experience at The Barber Experience! The shop was clean, welcoming, and had a really…read moregood atmosphere. Everyone was friendly and professional, and you can tell they genuinely care about their clients. The service was great from start to finish, and I was very happy with the results. Definitely a place I would recommend to anyone looking for a good, reliable barbershop. I'll definitely be back!

Had to jump on here to give a 10/10 review to Bre & team for taking care of my sweetie last…read moreweekend! He could not stop raving about the entire service and asked me to leave a 5 star review to help support this awesome business He's excited to come back and try more services, and I'm excited he has a place to feel pampered and well cared for, he deserves it! Thanks Barber Experience!

Great barbers. Can cut different styles and take good care of you. Definitely enjoyed the vibe.read more

How is this company even running? Horrible. HORRIBLE. Customer service, had us waiting for 1-2…read moreHOURS FOR SOMEONE TO NOT BE AVAILABLE. Extremely rude when talking to anyone there as well. very disappointed and will not be returning.

Vibe is incredible, Phia and the crew were very hospitable. I was just visiting my family and I can…read moretell you anytime I am back I will be going for a haircut just to chop it up with the guys. Thomas gave me my cut and it was excellent!

The best Haircuts! I've been going here for 16 plus years. The owner Phia is one of nicest people…read moreyou can meet. His other barbers Thomas and Long are also amazing.

Awesome service, clean atmosphere, chill vibes, great cut! Came in town from Vegas, looking for a…read morebarber, I chose Blendz and they showed out.

My family absolutely loves Logan!! My husband & boys have been going to him for over a year now,…read morepossibly close to 2 years. He is so personable, always takes care of us and does an excellent job on their hair. We started with him at the first 717 location and moved with him to the new building. We have referred friends to him and look forward to seeing him each time our guys need haircuts and trims. He does different styles, fades and always patient with our boys. My son wants to be a barber because of Logan, he is the best!!

It's not super different from what you might get at Sport Clips or Floyd's 99. Very friendly…read moreservice at this location, free soft drinks and beer, and two vintage arcade games in free play! Not bad! This place is clean and has a nice open feeling. Making a reservation was no issue and they got us in the chairs right at scheduled time. I'll likely be back.

Jamie is all around fantastic. Personable, sincere and skilled in her craft. She cut my hair then…read moremy son's. Two fairly different styles with two excellent results. My boy doesn't want to get his haircut elsewhere "ever again."

Short Review: Great atmosphere, great cut, and very customer…read moreservice oriented. Long Review: Ive now been coming for 2 months and had 3 cuts by 2 different wonderful ladies. You come in they offer you a drink and get you signed in. They take walk-ins but i highly recommend making an appointment. They listen to you and take notes about your cut. They offer basic cuts and upgrades for other things if you wish. Membership deals are fair and reasonable for the discounts. They also have on sports and tv while you wait. Good vibe and very well kept up.

Maybe the worst hair cut I've ever gotten. This is literally a Supercuts with a different name. I…read moreexpected a decent haircut because of the reviews and the price but boy was I wrong. I honestly am embarrassed to not have a hat on the next month it appears.

Colossal Cuts has become my new eyebrow arch location! It is becoming rare to find a barber to arch…read moreeyebrows with a razor these days. Not only did Mrs. Pink style my eyebrows to perfection, she did so with a same day appointment. As a new client I'm impressed with her skills, customer service and sterile working conditions. The private suite is inviting, clean and a great place to get your hair cut or your eyebrows arched. Both barbers will not disappoint!

I've been getting my haircut from Rashad "The Clipper God" for over four years. Every time I get a…read morehaircut I genuinely feel that he cares about giving me a great haircut and he does every time. They are extremely personable and it's really good positive vibes in this shop. I recommend anyone and everyone come get a cut here. I knew Rashad had a lot of potential and now he is doing well with his own suite.

Thankful for the courteous and professional Premium Haircut received at Hammer & Nails. Natasha and…read moreSheena provided accurate timely and stakeholder specific responses consistent with brand promise, best business practices and Philippians 2:1-5 "Therefore if you have any encouragement from being united with Christ, if any comfort from his love, if any common sharing in the Spirit, if any tenderness and compassion, then make my joy complete by being like-minded, having the same love, being one in spirit and of one mind. Do nothing out of selfish ambition or vain conceit. Rather, in humility value others above yourselves, not looking to your own interests but each of you to the interests of the others.In your relationships with one another, have the same mindset as Christ Jesus:"

DEEPLY DISAPPOINTING EXPERIENCE: Unprofessional Management at Hammer & Nails Frisco…read more Rarely does one encounter an establishment so fervently devoted to undermining its own brand reputation as Hammer & Nails Frisco. As a commercial real estate professional with substantial experience in customer service expectations, I found the management's approach here nothing short of shocking, confirming many of the worst negative reviews that populate Google and employee feedback forums (feel free to research yourself...). Further, and from a long-time franchisee myself, let this stand as a wake-up call to the franchise owner--if you care at all about the longevity and credibility of this business, immediate intervention is mandatory. --The Core Problem: Emotion-Driven Management-- I visited in June '25 with a gift card. The haircuts are subpar, but acceptable for the price. I got a membership to save $20/month but decided to cancel after a particularly poor cut (the last one...). Timeline: 10/21/25 - Submitted cancellation online; received "request received" message but no confirmation email 10/23/25 - No response after 2 business days. Called repeatedly--no answer, just an unhelpful bot 10/25/25 (AM) - Still no response after 5 business days, so I went in-person. Receptionist couldn't cancel and texted "the manager," promising to call that day 10/25/25 (7pm) - Never received the promised call. After 8 attempts and 10 minutes on hold, receptionist groaned that her manager was "in the hospital" and froze my account, promising the manager would call Monday 10/27/25 (8:30am) - Manager (April??) called irate, stating "your account is canceled and you're on a 'not to reinstate' list because you were rude to my receptionist." When I attempted to respond, she spoke over me saying "I just lost my baby this weekend and was in the hospital!" WHAAAAT!?!? This was deeply unprofessional--using personal circumstances as justification for poor customer treatment and weaponizing tragedy to guilt clients. At no point is this acceptable management behavior. FURTHER, what type of management asks a store manager to come to work Monday, after she lost a child a day before???? Makes no sense... --A Pattern, Not an Anomaly-- Research reveals my experience isn't isolated: Employee Reviews: On Indeed, Hammer & Nails scores 1.9/5 overall with management rated 1.0/5. Frisco employees cite "abuse this company puts on their employees" and management that's "very rude and condescending." One reviewer: "could have had a barber for life, but I'll never go back." Systemic Failures: Multiple locations report "overly micromanaging, lack of support," with managers who "aren't clear of their expectations," causing talented professionals to leave. Toxic Culture: Multiple sources describe management who "talk about employees badly." One reviewer noted owners with "zero experience" were hired as friends--"basically they hire bartenders and dancers to manage a luxury place." Billing Issues: While I haven't experienced this personally, multiple customers report being charged after canceling, with management refusing refunds. Reddit documents cases where managers admitted to "intentionally stealing" through continued billing. --The Bottom Line-- No franchise selling itself as "luxury" can survive when managed by the whims and insecurities of its leadership. The lack of customer-first mindset is palpable, with explosive responses replacing routine service inquiries. If owners have any interest in salvaging this brand, they must overhaul management training, customer relations, and complaint resolution--replacing emotionally volatile managers with professionals committed to serving customers with dignity. Until these failures are addressed, Hammer & Nails Frisco serves as an example of exactly how NOT to treat customers.

Always great experience. Friendly and helpful staff. You…read morewill feel welcomed from the moment you walk in till you walk out refreshed. I have been getting my haircuts with Vivien. She is awesome and always makes you feel welcomed. The membership price totally worth the type of service and treatment that you get.

Nora is awesome! Always friendly, fun to talk to, and does a great job. I always enjoy catching up…read morewith her. Definitely recommend!