Had to jump on here to give a 10/10 review to Bre & team for taking care of my sweetie last…read moreweekend! He could not stop raving about the entire service and asked me to leave a 5 star review to help support this awesome business He's excited to come back and try more services, and I'm excited he has a place to feel pampered and well cared for, he deserves it! Thanks Barber Experience!

This is an amazing place, with an amazing vibe, amazing group of people. Very professional group…read moreand worth every minute and penny. The ladies who did my shave and pedicure did an awesome job! I would definitely recommend this for the special man in your life he will love it like I did. Please go and support this hidden gem.

Great barbers. Can cut different styles and take good care of you. Definitely enjoyed the vibe.read more

How is this company even running? Horrible. HORRIBLE. Customer service, had us waiting for 1-2…read moreHOURS FOR SOMEONE TO NOT BE AVAILABLE. Extremely rude when talking to anyone there as well. very disappointed and will not be returning.

I just made the switch to the guys here as my new barbers - when my previous barber became much…read morehigher in demand, I thought and realized I wanted a "real barbershop". A cool guys place where I don't feel underdressed coming to. This is the place! Got a great haircut today - good side burn trim, beard trim and even the eyebrows. Received some great compliments already on it today! One of the brothers here is a USMC Veteran, which only adds to my pleasure in finding them! I'm already looking forward to my next visit...

The best Haircuts! I've been going here for 16 plus years. The owner Phia is one of nicest people…read moreyou can meet. His other barbers Thomas and Long are also amazing.

Awesome service, clean atmosphere, chill vibes, great cut! Came in town from Vegas, looking for a…read morebarber, I chose Blendz and they showed out.

My family absolutely loves Logan!! My husband & boys have been going to him for over a year now,…read morepossibly close to 2 years. He is so personable, always takes care of us and does an excellent job on their hair. We started with him at the first 717 location and moved with him to the new building. We have referred friends to him and look forward to seeing him each time our guys need haircuts and trims. He does different styles, fades and always patient with our boys. My son wants to be a barber because of Logan, he is the best!!

It's not super different from what you might get at Sport Clips or Floyd's 99. Very friendly…read moreservice at this location, free soft drinks and beer, and two vintage arcade games in free play! Not bad! This place is clean and has a nice open feeling. Making a reservation was no issue and they got us in the chairs right at scheduled time. I'll likely be back.

Anne made this visit fantastic! She took the time to understand what was needed and shared her…read moreexpertise and advice on hair shapes and current trends. The sink even had a cushioned neck area for comfort so the shampoo experience was great. Been searching for a good barber with exceptional customer care. We found it!

Well, I've been back several times now and unfortunately the haircuts and service that I have…read morereceived on each subsequent visit has diminished. On my first visit, Kate was phenomenal, but I haven't seen her working there since then. Since then, I've bounced around to several barbers at Cool Heads. They've all been... okay. The haircuts I've been getting are no better than Sports Clips, Floyd's 99, Diesel, etc. Notably, the service has gone down for a few reasons, the most important being that Cool Heads does not employ a host or have a manager on site at all, meaning that several times during your haircut, your barber will leave you for several minutes to answer the phone, help guests at the desk, and take care of nominal tasks instead of cutting your hair. Also, the inconsistencies between the various barbers in regard to the services being provided is disappointing. It feels like there is a lack of training and clear direction for employees. They're still demanding an automatic tip (that is not a tip, but a service fee), which is just unprofessional and should be embarrassing to the owner. As I stated in my last review, I typically tip more than the demanded amount, and the overall goal of this demand from ownership is to guarantee better employee wages. However, it just feels gross and improper. Overall, it's fine. Nothing wrong here, nothing phenomenal.

Took my fiancé to get his first hair cut in years. Shay did an amazing job cut it exactly how he…read morewanted it. It is decorated well and has complementary drinks. We will continue seeing Shay.

Colossal Cuts has become my new eyebrow arch location! It is becoming rare to find a barber to arch…read moreeyebrows with a razor these days. Not only did Mrs. Pink style my eyebrows to perfection, she did so with a same day appointment. As a new client I'm impressed with her skills, customer service and sterile working conditions. The private suite is inviting, clean and a great place to get your hair cut or your eyebrows arched. Both barbers will not disappoint!

I've been getting my haircut from Rashad "The Clipper God" for over four years. Every time I get a…read morehaircut I genuinely feel that he cares about giving me a great haircut and he does every time. They are extremely personable and it's really good positive vibes in this shop. I recommend anyone and everyone come get a cut here. I knew Rashad had a lot of potential and now he is doing well with his own suite.

DEEPLY DISAPPOINTING EXPERIENCE: Unprofessional Management at Hammer & Nails Frisco…read more Rarely does one encounter an establishment so fervently devoted to undermining its own brand reputation as Hammer & Nails Frisco. As a commercial real estate professional with substantial experience in customer service expectations, I found the management's approach here nothing short of shocking, confirming many of the worst negative reviews that populate Google and employee feedback forums (feel free to research yourself...). Further, and from a long-time franchisee myself, let this stand as a wake-up call to the franchise owner--if you care at all about the longevity and credibility of this business, immediate intervention is mandatory. --The Core Problem: Emotion-Driven Management-- I visited in June '25 with a gift card. The haircuts are subpar, but acceptable for the price. I got a membership to save $20/month but decided to cancel after a particularly poor cut (the last one...). Timeline: 10/21/25 - Submitted cancellation online; received "request received" message but no confirmation email 10/23/25 - No response after 2 business days. Called repeatedly--no answer, just an unhelpful bot 10/25/25 (AM) - Still no response after 5 business days, so I went in-person. Receptionist couldn't cancel and texted "the manager," promising to call that day 10/25/25 (7pm) - Never received the promised call. After 8 attempts and 10 minutes on hold, receptionist groaned that her manager was "in the hospital" and froze my account, promising the manager would call Monday 10/27/25 (8:30am) - Manager (April??) called irate, stating "your account is canceled and you're on a 'not to reinstate' list because you were rude to my receptionist." When I attempted to respond, she spoke over me saying "I just lost my baby this weekend and was in the hospital!" WHAAAAT!?!? This was deeply unprofessional--using personal circumstances as justification for poor customer treatment and weaponizing tragedy to guilt clients. At no point is this acceptable management behavior. FURTHER, what type of management asks a store manager to come to work Monday, after she lost a child a day before???? Makes no sense... --A Pattern, Not an Anomaly-- Research reveals my experience isn't isolated: Employee Reviews: On Indeed, Hammer & Nails scores 1.9/5 overall with management rated 1.0/5. Frisco employees cite "abuse this company puts on their employees" and management that's "very rude and condescending." One reviewer: "could have had a barber for life, but I'll never go back." Systemic Failures: Multiple locations report "overly micromanaging, lack of support," with managers who "aren't clear of their expectations," causing talented professionals to leave. Toxic Culture: Multiple sources describe management who "talk about employees badly." One reviewer noted owners with "zero experience" were hired as friends--"basically they hire bartenders and dancers to manage a luxury place." Billing Issues: While I haven't experienced this personally, multiple customers report being charged after canceling, with management refusing refunds. Reddit documents cases where managers admitted to "intentionally stealing" through continued billing. --The Bottom Line-- No franchise selling itself as "luxury" can survive when managed by the whims and insecurities of its leadership. The lack of customer-first mindset is palpable, with explosive responses replacing routine service inquiries. If owners have any interest in salvaging this brand, they must overhaul management training, customer relations, and complaint resolution--replacing emotionally volatile managers with professionals committed to serving customers with dignity. Until these failures are addressed, Hammer & Nails Frisco serves as an example of exactly how NOT to treat customers.

Booked my husband here, he was serviced by Ashley! Would not recommend, maybe with another artist…read more But he did not enjoy his experience here with her.

I made an appointment at 11am with Heather, checked in at 10:55am…read more I waited until 11:15 before asking why I was still waiting, upon where I was told Heather was running late - no explanation or ETA. On checking in, nothing mentioned about a delay. The girl at the front desk was nice and apologetic, offered a discount. With no idea of when I would be seen, I decided to leave. Poor experience, poor customer service in that if Heather was running late, call in advance and let me know, or inform me at Check-in. With travel time to and from, this wasted 90mins of my time.

Alona is amazing, she did a fantastic job cutting my fair and I will definitely be coming back. She…read morecuts men's curly better than most stylists I've been too!!