Dr. Sterling and her staff are so amazing. They're friendly, efficient with my time and do a great…read morejob scheduling me whether it's foreseen shots or emergency puppy sickness. My girls love them. I highly recommend them.

This clinic feels like a prison and look's horrendous. I have been to many clinics and this is…read moreworst one I have ever seen as far as atmosphere is concerned. It looks incredibly run down. The waiting room was almost non-existent in the lobby area. The environment stressed me out. The parking lot is so small that I had to park further out and walk in with two cats in separate carriers. That being said, the female vet and the staff were all very nice to me despite my obvious stress. The two star rating is in regard to the parking lot and the prison-like atmosphere of this clinic. Taking in multiple cats at a time is already stressful, add all these other things to the mix and you might get a frustrated client. Vibe and atmosphere is crucial to consider especially when folks come in and their pet is sick, dying, or needs surgery. It could help reduce the stress of pet owners. Unfortunately, for those reasons we will be choosing a different clinic.

From the moment I called this facility I knew I found the right place. We had to bring our dog…read morewith us on our trip to Tennessee since our kennels were booked solid at home. Calling smoky mountain pet resort they were so friendly and informative. We ran into some issues coming down with the weather and the bad drivers. Calling the facility they were very understanding and helped us out. The outside of the facility was deceiving since it looked like a warehouse. inside was super clean and welcoming. This is a family owned and run operation. There are several generations running this kennel. Their love of dogs is very clear. Our dog enjoyed his stay and was pooped out on the way home which is always an indication for him that he enjoyed his time.

I went to Pigeon Forge after Christmas and needed a place for my dog to stay. The staff at Smoky…read moreMountain Pet Resort were more than accommodating in finding a space for my girl. When I dropped her off, the staff came out in the waiting room to meet her, and spend a few minutes making sure she was comfortable. They encouraged me to call and check on her as much as I wanted and said I could visit her during the day. I loved how open they were because some places are annoyed when you call to check on your animals. When I picked my girl up, she seemed healthy and happy. We'll definitely be back again if she needs a place to stay.

This wonderful clinic in Pigeon Forge helped us enormously when our cat, Iris, became very sick on…read morethe road. Ashlyn answered my call abd was professional and kind throughout our conversation and in clinic, ensuring we got seen urgently that day. Dr. Sarah was amazing and quickly diagnosed and treated Iris for both asthma and pneumonia, in addition to helping us make him comfortable for the rest of the car ride across the country. The treatment helped Iris to feel better within 24 hours and we got to Seattle with a calm, much improved cat who went immediately to his home vet for a recheck to find no pneumonia remaining. Thank you to this whole team for their compassion and professional care at a reasonable price to a traveling cat. I recommend this clinic highly!

Dr. Sarah told me to come by with my dog so she could "lay eyes on her", to continue her heartworm…read moreand flea meds. In an abundance of caution, I tried to call first , I left a message, never got a call back. Today I took my ,extremely nervous about car rides ,dog to the office way before their listed lunch break. I was told by the rudest person that I needed an exam appointment and basically that I should not have left a message on the machine. Why have an answering machine if you aren't going to use it? I was a customer for over 10 years

Very nice people at DAH. Accommodated us on short notice to get our sick baby seen by Dr. Hagood,…read morewho is apparently their exotic pet vet, although she's not specifically trained in exotic pets. So while they will see exotic pets, no one here is really trained/certified in this area, so diagnosis and treatment might be limited. They can refer X-rays to another location where an exotic specialist gives feedback, but they don't really have the lab resources to perform testing. Dr. Hagood, who appears to have become a vet in 2024, is super nice and gentle with pets, and the other staff were all friendly and seem to genuinely care for the animals. I wouldn't hesitate at all to bring my dog or cat here, but exotics with serious concerns should probably go to an exotic specialist if you can find one in the area (Knoxville might be the closest).

Good vet and decent prices. When it comes to small details like comfort for your pet, and…read moreenvironment/ambience wise other vets do better in my opinion. The vets are very nice and go into decent detail not extreme detail though. The prices compared between this hospital and others isn't too extreme, but do research not just looking at reviews but look at photos of the hospital. I didn't personally care for the outside or the inside of the place compared to others but the convenience was there.