My AC was long overdue for maintenance and of course, I turned it on for the first time this…read moreseason, and it blew air, but didn't get cold. I found Emporia through my neighborhood news mailer, where they were offering a discounted service rate. I called and spoke to Kris, and received immediate friendliness and concern for my needs. Surprisingly, they even had an opening the same day. I did not expect that, so I was feeling extremely lucky. Chris arrived and evaluated my AC and the furnace, provided education and an explanation for everything he was looking for. He was professional, polite and efficient. I will definitely use them again, and will happily refer them to others.

We called Emporia on a Friday morning when we woke up to a cold house. We quickly determined the…read morefurnace was not working. Following a quick search on social media, many of our neighbors recommended Emporia. They had a technician out to our house in less than two hours, who quickly diagnosed the problem. Nicholas was simply fantastic! He indicated that he could get the part we needed but couldn't likely come back until the following Monday. I told Nicholas that we were having our 5 month old grandson for the weekend and I was concerned how cold it would be for him. Nicholas thought about it for a moment and said something similare to, "I try to figure out a way to get this done." To do this, I think he had to get it cleared with his boss since it would likely require him to work late. Sure enough, later that afternoon, Nicholas returned and fixed the furnace. We are so impressed with Nicholas and Emporia. I feel very comfortable recommending Emporia to anyone, and if you can get Nicholas - even better. The service was great, the price was fair, and I'm sure they know they could have overcharged me and I was in a position that I would have to pay it. They did not. Thanks guys! You are very much appreciated!

Our A/C started acting up on one of the hottest days of the summer. Jason was able to come over on…read morethe weekend and quickly diagnosed the problem. He didn't have the exact part we needed but he was able to get us up and running with a temp fix. He came back next day with the correct part and got it installed. The price was reasonable, especially considering this was an emergency call. He is extremely knowledgeable and he patiently explained everything that he was doing. Also, he didn't try to upsell us on anything like many HVAC companies do these days. I highly recommend him and Delta T.

Jason arrived on time and explained a lot on the maintenence as well as tips on keeping my furnace…read moreworking for longer. Answered all my questions on future projects including humifying, AC updating and heat pumps. He even figured out a strange noise we were hearing every day. Turned out to be a burnt out UV light we didn't need anymore.

This is the worst company I have ever worked with. The quality of work was terrible, they would not…read moremake the requested repairs, they refused to complete the work they were hired for and then demanded payment in full. I was harassed and threatened by the owner repeatedly and now fear for the safety of my family. DO NOT HIRE THIS COMPANY, YOU WILL BE SORRY!!! Update 9/28/19: To make this situation worse this company continues to lie instead of completing the project and repairs. Here are the facts based on the owners comments below: - the pictures I provided on this post were taken less than 24 hours after I was told the job was completed and 2 hours after I received the first voicemail from the owner stating that he was demanding payment in full or he would file a lien on my property. - I requested 5 repairs to be made, they came back and fixed 2 of them and refused to fix the others. - The 2 repairs that were resolved were the dryer vent was placed inside the wall cavity, as it should have been, and they extended combustion air vents so that they would pass inspection. - JM Heating and Air refused to make the following 3 requests: 1) They refused to add a heat duct to the laundry room which was clearly requested at the time time they provided the estimate and included in the written estimate I was provided. At no time did they ever state this was not included until after the work was completed and then I was told they could add it for more money. 2) They refused to attach the exterior vents to the concrete with the appropriate anchors and clean the excessive caulking. 3) They refused to add expansive foam to properly seal around the 4 ducts that exit the house. This would have taken less than 5 minutes and less than $5 in parts. I was told they never do that but would for an additional $50-100. I have received numerous angry voicemails and texts threatening to lien my property. The first was left less than 24 hours after the job was supposedly completed and before I took the pictures on this post. Even though the owner did not physically threaten me or my family, I am still frightened for our safety do to the insanity if this situation. I now get to look over my shoulder every minute of the day and hope that this does not turn into something far worse simply because I hired this company and expected them to do the work they quoted me for and do a decent job.

We were having issues with our AC, so hubby set us up with JM Heating & Air to check it out. The…read moretechnician, Mark, was early and very polite and professional. He didn't mind that I was being nosey asking questions as he checked things out. LOL! He took the time to explain what he was doing and how everything works. It turns out that there was a simple solution to our problem. He still did a thorough job once he found the problem to make sure we didn't have any other issues. The price was very reasonable. I highly recommend JM Heating.

We had our HVAC system replaced as well as a boiler for a heated flooring system installed…read more Everyone at Mountain Air was extremely professional and polite. Kris has helped us on the phone and via email with getting rebates coming. Dan made several trips to our home to discuss our project needs with our contractor. Mark and Casey spent countless days in our basement installing everything. I don't recall other technicians' names, but all who were here were exceptional. Many thanks!!

I have used these guys in the past for two complete new HVAC systems. They have always been…read moreprofessional, courteous and forthright. My mother-in-laws air conditioner was not working so I decided to call them for service on her nearly 40 year old system. Tristan came out and I truly expected the old proverbial "well this system is so old it needs to be replaced." To my surprise I didn't get that! Tristan had the problem diagnosed within a couple of minutes and showed me exactly what had happened and why the AC wasn't working. He was able to repair the unit with a new part and Did Not over-charge. I know how hard it is to find good help these days. I think all business owners struggle with this. I just want Mountain Air to realize they are in good hands and have a definite "keeper" with Tristan. He had a great attitude and represents Dan and team well! Many thanks and much appreciated!

My air conditioner had stopped pumping cold air, Best Colorado HVAC was able to get out to my house…read morewithin 24 hours. They came and diagnosed it very quickly. They cleaned my system, gave me some instructions to get my unit working well, and told me to call if it was having issues. I texted them later for a little help, which they willingly gave. After that my system has been running normally. They aren't the cheapest option, but they seem to be in the right ballpark for the services offered. I plan to use them again in the future.

We contacted Best Colorado HVAC to install a new HVAC system at my condo. This was installed on…read moreAugust 12, 2025. We paid our invoice in full before the HVAC system was installed. Jeff Elder, the owner, told me that day that he would get the inspection scheduled within the next few days. As of today, February 17, 2026, the inspection has not been scheduled. I've contacted Jeff via text and email messages numerous times since then. He has told me almost every time that getting the inspection scheduled was his priority. When I have asked him if the permit was pulled, the conversation stops. I submitted a complaint to the Better Business Bureau. This company has a C+ rating with them and so they are not accredited. If you are considering getting a new HVAC system and are considering using Best CO HVAC, I would suggest only paying half of the invoice until you know the permit has been pulled and the system has passed inspection.

Connor came over for an AC tune up and he was so thorough and detailed! He knew right away that our…read moreAC wasn't as efficient as it could be and gave us many options. He was willing to answer all our questions and was very knowledgeable. I've always had great experiences with coyote HVAC. I am on the membership plan and couldn't be happier.

The short story: Not to be trusted. Just another contract service provider taking your money for…read moreunacceptable, low-quality work. The long story: I had a technician come out to service our swamp cooler for the summer in May. We hadn't used the swamp cooler at all because we were new homeowners. We bought this house in November, and needed help getting it primed for this Spring and Summer. We knew before buying the house that the swamp cooler was not maintained - but all we thought was that it had rusted and needed new pads, according to our inspection. (The previous owners said it was a relatively new system....it sure didn't look that way.) When I booked the service with Coyote HVAC, I requested a swamp cooler deep clean in addition to the seasonal start-up service, which they agreed to. The swamp cooler was full of rust and we didn't want to attempt to clean it ourselves. A few weeks after their visit, I realized that 1 of 2 vents in the house was not blowing any air whatsoever. (It took me a few weeks to notice because that vent is in-between the dining room and kitchen - not somewhere we constantly occupy or notice direct air hitting us.) Then I remembered that Coyote HVAC ALSO never tested the vents to make sure they were working after they supposedly got our swamp cooler up and running for the season. Anyways - 3 days days ago, the swamp cooler stopped working altogether. When I called Coyote to book another appointment (which I would have paid for), I was told that I am now out of their service area since they merged with a different HVAC company. So we scheduled a different HVAC company who came by yesterday. They reported that every part in the swamp cooler was busted, aside from the pads and the belt. The motor is fried. Only 1 of 8 distribution tubes is working. And, the inside is still completely rusted and looks the same as the photos from when we bought the house. There was no deep clean when the Coyote tech was here. In fact, I am not sure if he did anything at all, aside from tell us that it was "good to go". after spending about 20 minutes on the roof with it. Before leaving, he asked if we wanted to schedule an appointment to learn about heat pumps and a potential system upgrade at some point down the road. I agreed, thinking we would schedule an appointment a different day or the following week, but he immediately called a colleague to come over the same day and give us a $20k estimate for a new heat pump/AC system. Again, the first tech didn't mention ANYTHING about our current swamp cooler being on the verge of complete collapse. We weren't looking to install a brand new AC system, but they were sure quick to try and acquire our money for one. We knew the swamp cooler was NOT in good shape when Coyote HVAC came to prep it for summer. However, the issues that a different HVAC company discovered yesterday (like 7 out of 8 distribution tubes not working) and signs of system distress would have been obvious in May when the Coyote tech was here. I should have asked the technician for photos after he "cleaned" and serviced the cooler. Instead, I made the mistake of trusting Coyote HVAC to do what I paid them to do. How silly of me. Thanks for nothing.

Down to two stars because I recently hired a plumber to diagnose and repair a gas leak and it was…read moretraced to a furnace fitting that they installed in the course of replacing my furnace. While this did not cause a catastrophe, it could have, and it cost another $500 for someone else to fix.

This was my first time needing an A/C replacement. I called 5 different places, mostly from top…read morerecommended on yelp. They all quoted me a minimum of 6k and couldn't get out to even look at it for 3 weeks due to the weather getting super hot and business picking up. Mr. Cool Heating and Cooling quoted me half that and came out the NEXT DAY. Within 48 hours of my first call to him I had cold air blowing through my house at an amazing price! Thank you John and Carlos!!!!

I have been using Quality West Heating & Cooling for a number of years to have our boiler tuned up…read more Rob and his team did a great job maintaining our old, 51 year old boiler until it had to be replaced. There was no hard sell just discussion of facts as well as the shortcoming relative to health and safety items that were not up to code. We ended up having Quality West replace our boiler, add an additional zone to the basement and install three thermostats, one for each floor. Rob and his expert team (Bob and "The Kid") did a wonderful job and performed the job in 2.5 days. They setup very efficiently and cleaned up well. Bob was very thorough in explaining the system and labeled all of pertinent components. The system functions as it should and was within our budget. Overall the job displayed the craftsmanship that Quality West promised. I will continue to use Quality West for all of our boiler needs. Thank you!

The owner came to the house and explained our options. He assisted with paperwork that was needed…read morefor the utility's rebate program. The project started and ended (furnace and heat pump) as scheduled. Best of all the foreman on the job was involved in every facet. I give them five stars across the board.