Low stars due to the exorbitant cost for entry. First time users should note that uncovered loads…read moreare charged double (mine was covered). You must have a safety vest on if you get out of the vehicle (~$20 at Home Depot). Good roads, well marked; this is a busy place with a lot of commercial vehicles. I was towing a 5X8 trailer when I went there on 2/14/15. Because it was a trailer the scale operator noted that he had to charge me for a 5 cubic yard load minimum. I was bringing in 1 couch in a small trailer! $118 for entry, tax and fuel surcharge (fuel prices were just at a 6 year low). Do your research first and consider a junk removal company (about $120); after buying a tarp, bungees, the safety vest, renting a trailer and paying the fees I was into this project for close to $200. You are not saving any money by hauling it to the dump/landfill yourself.

my trashcan disappeared, I talked to every neighbor, it's gone. I went through the website to try…read moreto get a new one, I got an email to call the phone number, I called the and I talked with Rosalina I think, she said I'd have a trashcan by last Wednesday, no trashcan came. The call with her was difficult because her reception was so bad there were a lot of dead spots in the call while I was trying to talk with her. I have no way of getting a can, i'm going to have to call again and go through the website again, and I am hoping I will be successful this time. but I've been without a trashcan for three weeks now and it's really frustrating. And I have no recourse. I can't choose another trash service. I wonder if city council might help me. I don't know how to get help with this.

What a nice reliable company. We have used them for many…read moremany years. Affordable. Reliable. Emily, who answers calls is really nice. Five Stars.

I just started service with them last month to replace my existing carrier and so far they have…read morebeen great. Their customer service people answer the phone and your questions unlike other carriers. They have an amazing app that is very easy to use - unlike other carriers. You are notified the day before if you are scheduled for trash and recycle or just trash pickup. They also have very clear options and prices to pick up extra junk at you pickup (ie. furniture, etc.) Very affordable for the extra large trash cans. Best of all - they don't leave my trash can at the curb to roll down the street on windy days. They roll it back onto my driveway. Not sure why all the negative review.

Good company, pays well for precious metals. I wouldn't go to anyone else with my business!read more

See all the 5 star reviews... Wonder how..? They pay you $5 to write a 5 star review. I came in…read morehere with a bag of pop cans. What an ordeal. You pull in and follow the sign that points to the scale for cans only to be told no, cans are across the street. I go across the street and deal with the gruff employee who can only grunt two words at a time. He weighs my cans and hands me a sheet of paper. I try the two entrance doors to the North of where I am, both are locked. I have to ask some random customer there to sell a junk car what to do with the paper. He tells me I need to take it back across the street in order to get my cash. For God's sake All Recycling, how about a sign or two explaining your asinine process? Or better yet, how about you train your employees a bit better?

Snow storm 2021. We get notified at 4pm the day of our pickup that they won't be out. Okay. Fine…read more We actually got our cans out, but fine. Nope. They aren't coming by at all this week. Recycling? We have to wait two more weeks. So ... they just are not doing this pickup at all. I send a message in to ask for a credit for the week since they aren't running for us at all. I get back "we don't issue credits for delayed service." This is not a service delay! You aren't coming by! Can I reply to the email? Nope. Looks like we are canceling soon as soon as we find another provider. This was after a missed pickup that was not picked up until 6 days later ... yep, one day before the next pickup. We called 5 times to get it to happen. Get better customer service.

This company sucks! 2 weeks of missed trash pick up. The…read morecustomer service agent said they picked up last week, and they did not. Said they were picking up today, and did not.

They do appear to pick up the trash consistently; however, I'm not impressed with the customer…read moreservice I received from this company. I moved to my townhome complex in late July and in early August my HOA gave the waste management's phone number so I could get a garbage can delivered to me. They said it would arrive on August 18, and it never did. Since I've lived here I've had to put my trash out without having a receptacle to put the garbage bags in, which is risky because it's only a matter of time before a stray animal rips open a bag and spreads trash everywhere. Today I called waste management to inquire about the garbage can and found out that when they "deliver" a garbage can to a new home owner, they simply drop it off on the curb--they don't bring it to the front door or even to the garage area, which is where the garbage is picked up weekly. This means that when they dropped my garbage can off in August, somebody else most likely took it. So I asked if they could send me a new one, and the man I talked to sounded a little unenthusiastic--no apology for the fact that I've been without it for almost two months, but said yes, it would be delivered between five and 10 business days from now. I asked him if there was any way they could let me know when it was arriving so I could go out to the curb to get it and he said no. This means that unless I'm on guard constantly during business hours for the next two weeks, I stand a huge chance of the dumb garbage can being taken by someone else again. My unit doesn't face the street, so I have no way of seeing it if it's dropped off. I'll probably end up having to buy my own damn garbage can, which is irritating because it's one of the things my HOA dues are supposed to cover. What an absolutely ridiculous and unaccommodating way to do business.

So after 7 calls and multiple emails, all seemed to finally be done - I just need to put the…read morecontainers out next week for retrieval. With the lengthy delays by WM, they dragged out my cancellation so they will keep my pre-paid quarterly balance since the cancellation conveniently slipped into October (with just 1 pickup). They keep the money for the remaining 12 pickups! But whoa, not so fast....I received an email today saying "This is our second, and final, attempt to reach you, and we are still awaiting more information from you that we need to complete this request." WTF!!! So I call again, and learn that my account is all set and the email was invalid. What an inept customer service organization. Maybe their name should be changed to Waste of Time Management!!!

Used their dumpster bag. Scheduled a pickup for 12/7/20 and when they didn't come I called them…read more Took 45 minutes for someone to pick up. I asked if 45 minutes on hold was normal she said yes as she was the only one working. Which is nuts. Asked about my pick up she said that that the date you put in to pick up is only the date you're ready to have it picked up, but the actual pick up has a three business day window. Gimme a break. No thanks. Plenty of alternatives to the dumpster bag *edit. After I posted this review WM contacted me and invited me to email their special department to get the feedback. I did and they just repeated what the customer rep told me. They simply apologized for the wait and didn't offer an explanation of why it took 45 minutes on hold to reach someone. However, they did say that my order should be picked up by end of business the following day. At 5:00 pm the following day the trash was picked up. I appreciate WM reaching out to me but nothing was really resolved concerning my initial complaint. I still think there are other roll off alternatives with comparable pricing.

In response to the business owner…read more First, your business is a disgrace to all disabled veterans and anyone else who needs a service like this, you care as much as politicians care for the poor... it's bad enough being disabled, but getting treated like dog crap by your company with not a concern.... You could have just charged me the 35.00 for the bag on top of the 200.00 fee... but no... you had to take a FU stand and do nothing.... You must have had a tee time at your country club, too busy to give a simple answer to a simple problem. Thanks for showing up 2 weeks late! Your concern after this long just shows your concern... meaning you just didn't care. To do anything with your business at this point is just stupid... but you know the 200.00 plus that I paid your company and had been told it would be refunded in days... 2 weeks later still waiting on the refund! Now I am out 400.00 plus dollars because someone on your team thinks it's funny to withhold money from me... that's fine. It seems your business cares for profit and not customers.... It must be nice to have so much money you can ignore people. But I am sure you are doing everything legally via policy.

Every time they come they are courteous and thoughtful. Even on heavy snow days they will come to…read moremy door to see if I have trash. I don't always put it out on snow days if there is only a small amount in the very bottom. On Friday 11/22/2019 the nicest person came to my door and took my trash and my recycle to the curb. I felt bad for forgetting they would not be there the next Friday because of Thanksgiving. I wish I'd gotten his name. We have lived in CA, TX and WY and no other trash and recycle services even compares to Best Way in CO. Even when we moved to a different subdivision we still receive the absolute best and positive service. Sure hope GFL keeps those great employees! Too many negatives in this world...It only takes a minute to give someone a complement (: You guys Rock!

After 30 minutes on hold trying to cancel my service, the hold system disconnected. I am moving out…read moreof your service area, and it's very disappointing that Republic Services seems to be waiting until the very last minute to come into compliance with the FTC click-to-cancel rule (link at the end of the post). From other reviews, it looks like Republic is going to charge me $40 to pick up their own containers. This is disappointing considering the lost productivity of having to wait on hold has already cost me more than that as I could only do a limited amount of work for my own business during that hold period. https://www.ftc.gov/news-events/news/press-releases/2024/10/federal-trade-commission-announces-final-click-cancel-rule-making-it-easier-consumers-end-recurring

I previously wrote a review when I first placed an order for red oak shelves last month. Please…read morerefer that those notes, as this gem of a company is worth your attention. It took several weeks to dry my chosen red oak slab in the kiln and get the pieces cut, clear coated, and dried, but I picked them up yesterday. They are stunning! Since it will be several more weeks before I can get them installed, I thought I'd at least add in some pictures. Three of the shelves are more "normal" live edge floating shelves, but two of them are very interesting. One juts around a root, and this one for which I've included pictures has maintained its log-like shape, while they made the "top" flat for use as a shelf. When they are installed, hopefully in about a month, I will submit even more pictures! I highly recommend Colorado Wood and Metal for custom live-edge woodwork in your home!

I was in the area looking for some specialty hardwood planks. The staff was very helpful and helped…read moreme find exactly what I was looking for!

I am giving this business five stars due to one employee, "Pat" a local CO native that works in the…read moreyard/warehouse. The front desk sold me the wrong product and Pat caught it before it was loaded on my truck. He explained the difference and then helped me to get my refund. This guy (Pat) was such a pleasure to work with on my project. True Lumber Yards are disappearing from communities and the sales going to big box stores. I will continue to go to Jordan's as long as I can get Pat's assistance.

We ordered the Starmark Crew line from Nick and could not be happier, he helped us through the…read moredesign and got right on the issues we had with a few of the cabinets. Great price and good to work with, we compared a lot of lines and other suppliers, you cant go wrong with Jordans.