I have to admit, that thanks to COVID, Color Zone and I had a misunderstanding. But I spoke with Craig, the owner of the company regarding my concerns, and he painted my car himself. This is a restoration, mind you, not an accident, so the paint had to be top notch. And it is. I am super impressed. So despite some misunderstandings, as I said, the car is now looking like it just left the factory floor and it's 33 years old. The picture I'm attaching doesn't do the paint job the justice it deserves, trust me. If you want your car to look like a million bucks, talk to Color Zone. I can't recommend this place enough. read more

Color Zone Collision - Body Shops Near Me - Colorado Springs, Colorado

I have complained to Michael Allen, District Attorney for Colorado Springs regarding Craig Porrett and his criminally fraudulent practices. He held my car in his lot for 7 weeks constantly making excuses to delay the repair, then raised his quoted price before finally giving me my car back. Now there is a clear color mismatch in the paint and paint is starting to bubble and peel after only three months. NEVER do business with this unethical extortion by passing his cost increases to the customer when he already had a fixed quotation in place. read more

They did a great job on repairing a rear bumper. Couldn't be happier with the work and the timeframe in which they were able to finish the job. Thank you for all y'all's work!!! read more

Craig & his team are fantastic! I've had my car for about 16 years & I love it! It's been with me through just about everything. And I was the victim in a small hit & run & needed a good body shop. My good friend Ronnie recommended Color Zone to me & I couldn't have been in better hands. They got me in quick, got the job done in a timely fashion, & even hooked me up with a loaner. The dents came out perfectly & the paint is flawless. Like he said at the beginning, you won't be able to tell there was work done or an incident happened. And he was right! And Craig's customer service is the best! I was obviously nervous about the whole thing & he put my mind at ease. I really couldn't recommend a better body shop in town if your car means the world to you! Thank you Craig & your team! read more

Color Zone Collision - My Acura RSX - Body Shops Near Me - Colorado Springs, Colorado

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Had to go to this shop a twice in a year (per the shady dealerships request) and both times it look longer than expected. First time through it was in the shop for 3-4 months because they were waiting on parts. I had a loaner vehicle thankfully but otherwise would've been screwed. When I got my car back the door panel had been put on improperly and my window wouldn't roll down. The paperwork I got from these extensive repairs was missing a lot of information and felt sketchy. If you are a paying customer I wouldn't leave until you have all the paperwork filled out to your satisfaction. Second time the car was there for about a month just for pictures of damage. They had apparently taken apart the area for better pictures and cracked the windshield. They tried to give the car back without telling mentioning it, we had to notice the damage in the parking lot and was told, in an entitled victim blaming tone, "What do you want me to do? Replace it?" Obviously if you damage the vehicle you need to replace it at no cost to the customer. Seems like the owner does have good communication skills with his employees or a handle on their behavior - I smelled weed and cigarette smoke when I got my car back. Owner is nice but I'm not going to a shop for a nice interaction. I'm going for quality work and unfortunately I didn't find it at Color Zone Collision. read more

Highly qualified for services requested. Honest hard working folks that both I would recommend to friends and family and will use if needed in the future. read more

Needed them to help fix some parts on our car after a small accident. They diagnosed the problem thoroughly and made me aware of all aspects. They told me options and prices and let me decide what to have done. Did not waste my time, nor were they manipulative. Highly recommend. read more

Car troubles suck and finding the right place to go for repairs is horrible. If you are looking for a place to take your car stop looking this place is the shop you want absolutely great work on my vehicle for a fair price, they are honest and communicate well. They won't try and cheat you. read more

I was so impressed with my service! The young man, I think Pat, was very kind and professional, my car needed a new front grill, headlamps cover cleaned and buffed along with touch up paint, they had my car ready the following day, it looks like new! 2001 Toyota Solara... read more

Color Zone Collision - Body Shops Near Me - Colorado Springs, Colorado

Wow! Great service and great prices at color zone. They got me into the shop in a week and were finished when they said they would be. And best part of all, my car looks brand new. Could not be happier with their service! read more

The owner gave me a good quote and stuck with it. Car was done sooner than I expect and beautiful job. I will definitely recommend them to others. Also owner chatted with me like I was a valuable person to him. I am 80 so have dealt with a lot of people in my life time. I was very impressed with treatment I received and the job done. Peggy Mills read more

Poor services and work quality is very sub-par. Complete disaster using these guys. Misaligned body panels, spilled paint on fenders and mud flaps. Never using or recommending these hacks for paint-body work. Maaco services are 100 times better. Let that sink in. read more

Had minor dents and scratches fixed along with a large dent. Very reasonable price and advised when it wouldn't be ready on time. Would use again! read more

This business is solid, and their work is exceptional and of great value. We've had my wife's car repaired after scraping the garage door, and my car after hugging a curb too close. Both were basically minor body damage, but cosmetically obvious. These repairs were ' cash pay' and after getting two other estimates for each accident, Color Zone offered both affordable repairs on a timeline that was convenient. I feel fortunate, that during the last repair, Color Zone discovered suspension damage unrelated to the repair. The damage occurred almost a year earlier which could only have been found with the car 'elevated' to assess and repair the cosmetic damage. This is an ethical business, that provides great value for customers. Yet another great report on Color Zone. They called letting me know the suspension parts arrived earlier than anticipated, and asked if I would like to bring my car in early. Perfect! We dropped my car off for repairs on our way out of town, and it was repaired and ready for us upon our return. Saved having to get a rental. The new parts installed, not used parts, with Craig's team vastly beating the estimates from three other auto shops. He worked directly with USAA, the whole transaction was seamless. It's refreshing dealing with positive, pleasant and professional folks! read more

I will NEVER go back/recommend this company! I took my car in for an appointment to get the sunroof fixed after having it shattered out by hail. When I went to pick up my vehicle, I was told no work had been done because their glass guy didn't show up. I then had to make arrangements a second day to have it "fixed." When I left, the sunroof didn't open and made a crunching sound. I called the shop and was told to bring it in and they would check the track for a piece of glass stuck in the tracks. Before the day of taking it in, I had also noticed that the glass in my roof had never been cleaned out. I took it in to get fixed completely and the "quick fix" took two days. The glass in the track could not be found and they offered to order another part but I couldn't afford that charge right away. I was told the glass was cleaned out and I could pick my car up or they offered to drop it off as I was right down the street. I decided to have them drop it off. When I was driving home, I had realized the open door sign was not turned off, so I figured a car door was accidentally left open. This was not the case. I had been rear ended and they decided to forcibly open my trunk door (not calling to confirm that they would have to pry it open). I was unaware that they would have to open the back door to clean the glass and if I was told, I would have made the decision if I wanted my door pried open to where I couldn't get it latched. Now my rear door doesn't close, causing my battery life to drain since the light is on, and I can not lock my vehicle. All I ask is for better explanation and communication on what all is being done to fix my vehicle, but instead received the WORST customer service by Craig and told I should have told them not to forcibly open my door. I will NEVER go back to this shop. A cheap deal is never worth a cheap fix. read more

Great service all around. Lake is a very professional and competent owner. The quality of their work is top notch, I was always kept up to date on any issues that came up. If I ever need work again I will come to color zone every time. Thanks Lake and all the employees for everything. read more

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The fender I had repaired and painted by the prior owner, Lake, started peeling in big pieces. I went back to the Color Zone and found out it is under new ownership. Craig the new owner contacted the former owner and asked him to be responsible for his repair, but he said no. Craig offered to take care of it himself because he stands behind his business name. He did a beautiful job and you can't even see where the paint was peeling. The service was excellent, and Craig did not have to do this since he didn't make the original mistake. I recommend his business. read more

I needed a seemingly small bumper repair as a result of a parking lot incident, and it turned out to be not so small. After the gyrations of getting several estimates, Color Zone was not only the best and most-informative, it was the easiest to work with--scheduling the estimate, communications, and service. I am very happy with the completed job--even finished ahead of their promised date and time. I would recommend Color Zone for any body shop work in the Colorado Springs area. Thank you! read more

Had a bad wreck in my Kia and scouted around for a good body shop and a fair rate. Talked to 5 of 6 places and got quotes. Color Zone had the most positive remarks and so I took the car to them. Got a quote and set up an appt. They did a terrific repair job and matched the paint exactly. Had an issue when the parts supplier sent a couple of wrong parts but they kept me advised all the time. If ya have a collision make sure you get a quote from them. read more

We brought our 2007 Odyssey here after a "fender bender" with the sliding door open, which created minor damage to its front end and prevented it from closing completely. The repair for that damage and the paint job look nice. Apart from that, the full experience was incredibly disappointing. We dropped off the van on August 5th, and we were unable to pick it up until September 7th. The first couple of weeks were a waiting period for parts. What we were told along the way was the parts arrived, then not all the parts arrived, then a piece for the driver's side was sent instead of the passenger side. The owner's assistant returned perhaps half the calls she said she would. After they had the van for three weeks, I went in person to ask when it was going to be ready, because the assistant was very non-committal in providing a response. On that visit, the owner was equally non-committal, describing unhelpful details about the process. I detected what came across as defensiveness (see another customer's review from earlier this year - we thought his experience was an exception, so we thought we'd go ahead and give this repair service a try; I'm regretting that decision). The assistant said they hadn't done a repair like this before - not reassuring! They couldn't figure out how to fix it. When the owner called on the morning of the 5th, he said they had figured it out - all that they had to do was pull out the bottom of the door that had been bent in. It took them three weeks to figure that out?! Along the way, they said they had to order a new slide motor for the door, along with a related cable and another piece, raising the initial estimate by about $650 - oddly enough, I hadn't had any prior issues with the motor. Labor, at $54 per hour, went up from 8 hours to 15 hours - I'm convinced that part of that charge involved my wife and me paying for them spending time scratching their heads about what the problem was. Here on the Yelp page, the owner has posted these words: "Receive a free estimate on your repairs! Make sure you know what you are paying for before you leave our auto shop...." His statement goes on to say that a discount was available for paying out-of-pocket. Don't count on it! No discount for us. Our initial estimate was $855 - when all was said and done, the cost was $1975. One other thing: at one point, the owner asked if I wanted him to repair additional damage to the vehicle (as it turns out, there was a significant dent at the bottom between the back of the door and the wheel well, which initially was hidden from view by the back of the door since it wouldn't close completely). There was nothing about the way he described that damage that clearly conveyed what the issue was; if I had been able to understand what he was talking about, I would have asked him to fix it. Not now. When we picked up the van, the owner didn't take the time to walk us through the repairs that had been made. As I mentioned at the outset, the job done (I'm guessing by their technician) looked good. However, the owner's manner of doing business leaves a LOT to be desired. If you're thinking about using Color Zone for the repair of your vehicle, this is my caution: think again, think long and hard, and think about taking it somewhere else. read more

I bought my car used and the first time I went through the car wash some paint chipped off the bumper. It'd been getting worse for a year but I just didn't think that the thousand dollar plus estimates I'd had were worth it and figured I'd get to it eventually. Well, this past week while I was out of town, I had my boyfriend go get some estimates. When this place told him it'd be only $500 to completely strip and repaint the bumper, I jumped at it! I came back from out of town and was told we were being given a discount because the finishing work hadn't been done quite right due to a former employee's lack of attention to detail. Well, I'd already seen some pictures of the work and it looked perfect to me. However, because of this business's fantastic customer service, attention to detail, and concern for customer satisfaction, I was given a 50% discount for a few extremely minor and barely noticeable flaws. I was also given the option to have the work completely redone for the original quoted price. After hearing this, I was blown away by the perfection this company runs it's business with. I will never again go to another body shop and if I need any more work done, this will be the first place I go to. I would recommend this place to anyone and will give them business whenever the opportunity arises! read more

I was worried about choosing the right repair place but when I walked in and saw my neighbor in the waiting area, I figured I was in good hands. And then I met Lake. He was very professional and genuine. I really felt good about him and found him to be very honest. Got my estimate on Tuesday, the parts were ready and turned in my car on Thursday and it was done today-Friday. Looks great! Totally recommend. read more

My dad's been an auto body tech for over 30 years. I've been around cars and auto body work and paint all my life. I have high standards when it comes to the quality of work. I inspect to make sure the painter didn't leave overspray, that the color matches and that there's no dripping anywhere around the paint job. The cleanliness of the job also counts, it shows the pride the techs and the painter take in their work and let me tell ya, it shows at Color Zone. I recently took our Versa in to have the rear passenger door replaced and they did a great job. They worked nicely with my insurance adjuster and I got a great price as well. Good job guys! read more

Amazing! I didn't need an appointment for an estimate, which was nice. Lake got me in right away to get the work done, and they did a great job. He even picked me up b/c it was too cold to ride my bike there and he made sure my car was toasty warm for me when I got in. He felt bad he couldn't wash it for me, but it WAS 2 degrees out. Not only that but they did the work for half the price that was quoted to me by a place just down the street. Hopefully I won't be hitting any more boulders anytime soon, but if I do, I will only ever go here. Thanks, Lake! read more

I can not say enough good things about this owner, business, & the beautiful work they did on my Acura TL. From the first interaction with the owner, Lake, from the assistance with my insurance, rental, etc. I was referred to them by a friend, & I'll never go anywhere else! Check them out! Thanks again, Lake! read more

Lake and his team are AWESOME! Took a custom hood in for my 2002 Excursion and Lake and his team knocked it out of the park. Their work is the best you will find, Lake called me personally to keep me updated on progress and the finished product is outstanding. Thanks team Color Zone! read more

Color Zone Collision - 2002 Ford Excursion custom hood. Before/After - Body Shops Near Me - Colorado Springs, Colorado

People were great, specifically Blake. I made a stupid mistake and got some super glue on my truck. Blake came out did his thing and boom It was brand new again. He's a cool dude did an awesome job. Go to this shop, you won't be dissapointed! read more

These guys made my day. Had a major parking lot wack on my door. Making a claim on my insurance was not my 1st choice. Craig stepped up for me big-time. Great service, great price and fast. Thanks guys! I'll be back, but hopefully not too soon. read more

My car was at Color Zone for extensive hail damage. I had some issues with the length of time that my car was in the shop as well as the state in which the car was returned, but Craig, the owner, reached out to me immediately and rectified the issues. read more

Lake and his staff at Color Zone made my company van look like new! I was concerned about finding the right auto body shop, but they quickly put my mind at ease and earned my business. I had my hood, rear bumper and quarter panel repaired and repainted and now my van looks great. They gave me an excellent quote and their attention to detail was top notch. They were significantly better on their charges than two other quotes I recieved. I highly recommend this shop for any collision repair you might be dealing with! Jerry Woolfolk (owner) High Performance Carpet Cleaning, LLC read more

Color Zone was fast and efficient with fixing my bumper. I had cracked my rear bumper and the paint was chipped all around it. When I got my car back I couldn't even tell there was ever a scratch on the metallic black paint. Custom service was also outstanding!! Thank you! read more

Excellent work, friendly efficient service - these guys were great!! They handled my insurance company so I didn't have to. Would only suggest better communication, call when you say you will...they still responded quickly when I didn't hear and called them instead so it's all good! read more

I own an automotive company and frequently bring parts to Color Zone to have them painted. Their turn around time is outstanding and the work is top notch! Couldn't be more impressed. read more

My dad thought it was a good idea to drive my car in the middle of a snowstorm and ended up scraping/denting the rocker panel and front bumper on the right side of my car. No mechanical damage, but major cosmetic damage. I got a couple quotes from a few different companies and the Color Zone was by far the most affordable, like $500 less. They also were the only ones that said they could have it done in 5-7 days when other places said up to 3 weeks! Furthermore, everyone from the guy making the repairs to the woman at the front desk were extremely kind, knowledgeable and helpful. Not only did they finish in 4.5 days, but they did a FANTASTIC job! No one would have known how beat up my car had been only days earlier by looking at it. I highly recommend this place; they are the best. Side note: not in the greatest part of town, but don't let that sway your decision. Most rental car companies offer door to door service so it's not an issue. read more