I have been coming to Salon Fiber for about 2 years and LOVE the salon. I found them after leaving…read morea longtime stylist at another salon that was no longer convenient to my hours or home. I was super stressed about finding a new salon/stylist and did exhaustive research on local salons via Yelp, google reviews, and Instagram. Through many visits and following the salon on social media I can tell that all of the stylists here are talented. From balayage, to bold pops of color, to event hair, they have broad skill sets on hand. I was interested in balayage for a more natural look after doing a double process of dying my roots + foil highlights for many years. I have been seeing stylist Briley for about a year and love the way my hair looks. Briley is excellent at achieving beautiful natural looking balayage. I love that it doesn't look super obvious that I've colored my hair whether I've gone lighter for summer, or darker for fall, it is a subtle enhancement that works well with my original coloring. I appreciate how detail oriented she is, always talking through the details of what I'm looking for in cut and color. I also appreciate the recommendations I've received from the stylists here on how to upkeep my color and overall hair health. They carry some specialty lines of products that I was not familiar with before coming here, and I absolutely love the italian line Davines that they offer. One important thing to note is that you need to allow a bit of extra time to find street or lot parking in Phoenixville. There is a lot right across the street and behind the salon, as well as a few spots right out front. But, depending on the time and day of week (or if there is an event in town), parking can require a few extra minutes.

I visited this salon with high expectations after reading all of the rave reviews and seeing this…read morebusiness specializes in beautiful color work. Given that the prices here are premium, I expected to tap into their marketed expertise to treat my hair woes. I am super bummed to report this salon fell short of those expectations for my visits. I don't feel that I left with amazing hair and reaching the goals discussed with the stylist, or that I even had above average service. I came in to have my roots and ends match a seemingly complex service for me, and eventually after ongoing visits to have my overall hair color lightened. The person who I saw I feel overpromised and underdelivered. Between both of my visits there were many issues which I experienced that amounted to a negative vibe. I felt that the stylist was rushing a lot during a visit which caused her to splatter my face and clothes with lightening product unapologetically. The stylist got dark hair dye which stained very visibly all over my face and was ready to let me leave this way. I had to insist to clean off my own face with wipes. The next visit I needed to remind about this and no notes were taken to proactively avoid. Despite the discussion and understanding with the stylist about what I want for my hair, I noticed there was a difference between my roots and rest of my hair after a lightening service and simultaneous root touch up. I did expect for there to be better matching - this was noticed and confirmed by a different salon which I had a consult with to treat my hair. During one visit when I asked for a hair trim, it was not very detail oriented. Later while looking at my hair, I did see many parts of my ends which weren't trimmed and still had damage. The observation about lack of detail orientation was confirmed at a the different visit. There was another stylist next to me who was obsessing over a client's cut and measuring and cutting from every which angle to ensure perfection - I did not not have anywhere close to this level of attention, QA, outcome for a less complex trim! Then I noticed they were obsessing just to post on social in their in house backdrop/lighting mini studio, which made me wonder if that level of excellence is selective. During my second visit my blow dry was not smooth at all as it was rushed due to end of the night. The service also seemed a bit unapproachable as despite me conveying I need to get in in 4 weeks she was proposing 6 weeks or at times in the middle of the work day. Who in any job can reasonably travel and step away for 2-3 hours in the middle of the work day? Not until I repeated (again), was a more creative solution proposed which would meet my conveyed needs. Egh this lack of empathy in the customer service was yet another turn off. Due to these issues I chose to not proceed with visiting this salon another time, or making it a part of my ongoing hair maintenance routine. There are many beautiful photos on IG from the stylist I saw, and I'm so bummed about my own experience having spent on a premium experience and not being able to leave with awesome hair! I really did feel this salon experience failed to wow me during either of the visits despite giving them more than one try. Given the difference of results, I wonder if this salon is selective about who/when they offer execllent service versus mediocre as I experienced which is too much a gamble when you're paying such premium prices. Unfortunately given how long this business books out, I do not feel it is a practical salon to visit if you have a fast paced lifestyle and are in need of regular hair services. These were all rookie mistakes for a business charging so high - think twice!

Rebecca is wonderful. She is a talented hair stylist and a caring person. I look forward to my…read moreappointments with her. My two teenage sons and my husband now get their hair done by Rebecca. She's the stylist for our whole family!

Have had good cuts and not so good cuts. Last one done was one of the better ones. Stylist…read morelistened to me

My boyfriend needed a hair cut so we stopped in while running errands. The atmosphere is so…read morewelcoming! The staff is all so nice and accommodating! Tim did a great job! He had such good attention to detail and did my boyfriend's hair exactly how he wanted it! We will definitely be back!

Justin has been cutting my hair for years now at a few different shops. Simply put, there's just…read morenobody better. It took me over a decade to find a barber where I can walk in, sit down and have them already know exactly how I want my cut to look and have it turn out perfect every time. He takes his job seriously and genuinely cares that you leave his chair loving your cut. Shop is nice as well with a friendly group of barbers and a laid back vibe. 11/10

Customer here for over 10 years, Karen who did my hair was grea, but she left. Booked appointment…read morewith Nick Wurst, who after I was seated, pulled electric shears out of cabinet, and proceeded to shave my head. Spent only 1 1/2 minutes cutting my hair, did not use scissors once. Acted like he did great job. Seemed like he just wanted to process me, collect his fee, and move on to the next victim. He would be better suited to cutting hair at Fort Dix. Took over 2 months for my hair to grow back. Will never go back there.

Thanks to Karen for her patients with our Grandson on his first trip to the Barber with his Pops…read moreand Nana.

I wouldn't go anywhere else for my haircare. I have been a client of Leah's for 7, maybe 8, years?…read moreHer joint venture with Dani had me so excited for her and I continue to be incredibly pleased with Leah's talent. She is knowledgeable, skilled and a very kind person. I often lean on her input to guide me with color choices and cuts that complement the shape of my face. She listens, offers insight and I always leave Wild Craft Salon more pleased than when I walked in. I've had several friends who I recommended to Leah and they, too, have been happy with their experience. A worthwhile booking!

Couldn't recommend this salon enough! Leah and Dani and the best. Super warm, welcoming vibe from…read morethe second you step in the door. Leah has been doing my hair for years and is the only person I trust to give me super high quality highlights, fashion colors and listens to my visions for cuts, colors, formal updos (when needed) and more. Plus, she gives one heck of a scalp massage. Definitely set up an appointment with these ladies, they'll bring your hair goals to life!

Sara is phenomenal! Very warm and friendly atmosphere. Courteous staff . Great ambianceread more

I had a wonderful first visit to bless! Sarah is incredibly knowledgeable, kind, fun to rap with…read moreand skillful! I have challenging hair to style without product, but my body does not love product. She was able to show me how to style my hair and gave me pointers on lots of little things that I wouldn't have thought of. I'm excited that I finally have found a salon that I want to make regular appointments. She has a family friendly establishment & I was able to have my 5yo who sat and watched my haircut. That is a game changer to have a place that understands sometimes one needs to have their little ones with them!

Kim has been my hair stylist for years. she is extremely personable and always understands just…read morewhat I am asking for and makes it happen.

I really wanted a change with my hair and do a wolf cut. I looked around at all the local hair…read moresalons and choose Level Seven because of its positive reviews and feedback. I made an appointment online, which you need a credit card to make a deposit. If you cancel with 24 hours or less you will be charged a $25 fee. I never met the stylists before so I chose Tristina because her availability matched with mine. The salon was very clean upon arriving and Tristina was the best. She was super sweet and very confident in her work. I explained how I wanted the wolf cut and a few examples from photos I found online. She advised that she loves doing dramatic cuts, I was cutting a significant amount of hair off, and that she does wolf cuts all the time. I felt relieved because it was going to be a big change and I wanted my hair to be easy to style and have a lot of fun layers. She did an amazing job. It's been over a week since I had my cut and I still love how beautifully layered it is. I would recommend seeing Tristina for your next cut.