TL;DR: business made a mistake. Would not admit it and blamed on customer. Did not try to find a…read moresolution. Lied on pricing for a fix. Long version: We had a very disappointing experience with Broward Impact Window & Door. We worked with them to purchase all the windows and doors for a house renovation. During the purchasing process, we worked with Madeline to place the order. We initially communicated by text, which I prefer because it helps avoid misunderstandings and provides a written record. However, she insisted that we review and confirm everything by phone instead. During two separate phone calls, she asked whether we wanted the entrance door to be frosted. Both times, I said no, as the property does not face the street. When the order was delivered, the entrance door was frosted. I immediately reached out to them, but Madeline denied that any mistake had been made. She escalated the issue to her manager, who maintained that the error was ours because the order paperwork - that was sent to us to review - had an acronym indicating a frosted door. We ordered 16 different items, each described with many acronyms that, as a consumer, are difficult to interpret. This is precisely why we relied on their expertise to ensure the written order accurately reflected what was discussed verbally. The owner made no effort to offer a reasonable solution and instead focused solely on assigning blame. When my wife tried to find a solution and asked whether they could fix the issue, the owner told us over the phone it could be corrected for an estimated $200-$300, at our expense. We agreed to that. However, the invoice we later received was over $850, which no longer made sense given the cost of the door. While the issue itself was relatively small, the way it was handled was unacceptable. I would absolutely not work with this company again, and based on this experience, I would not recommend working with them.

My experience with Broward Impact Windows & Doors was seamless from start to finish. Lino was…read moreextremely helpful, answered all of my questions and kept me informed throughout the process. He explained window options, tinting and made several helpful suggestions. The installation crew was efficient as well as professional. My home is cooler, quieter and now has solid hurricane protection. I wouldn't hesitate to recommend Broward Impact Windows & Doors.

Absolutely amazing job. They worked with me and helped me with everything and anything I needed. As…read morea Retired Veteran I absolutely recommend these guys to you all. Outstanding job

As a responsible person, I must submit this review. PLEASE use caution before you hire this…read morecompany. Window and Door installation company. Supplies materials from ES Windows and Doors LLC. When I tried to cancel my project, Mr. Benhamou told me he had ordered materials and will lien my property if I cancel. He refused to provide verification of order. We were stuck. Accepted to work with them rather than have a lien. They knew nothing about Martin County Building Department permitting/inspection process. I had to instruct them. No one that comes to your property speaks or understands English. Atleast they pretend they don't. In converstion, Mr. Benhamou tells you he is a GC. He is not. It is legal, but he uses another person's license. He is simply a salesman. He meets to get your business and you never see him again. Thls company caused SUBSTANTIAL, unnecessary damage to our property due to their rushed installation and carelessness (photos available) that we had to discover on our own inspection of the installation. We are stuck having to make these repairs. Mr. Benhamou told my neighbor "there's no damage, it was like that". Piles of broken window glass!! They closed out the permit foregoing a final walk-thru to determine descripencies with material and their work. Three non-operational windows with no committment of when they will repair. I am not able to find license for the name of the company they sent to our home for installation. They are not employees of FIP LLC. According to public record, Florida Impact Pro LLC has only been in business for months. August 2025. No BBB rating due to brief time in business and no track record. My husband and I work successfu lly in the real estate and construction contracting business. We have never experienced such an awful installation. It's important to bring attention to companies like this to prevent other homeowners from enduring what we have experienced. Services not listed.

The office kept me updated on the arrival time, and the crew showed up right within the scheduled…read morewindow. They worked straight through the day without any unnecessary breaks or trying to upsell extra services. Simple and transparent process from start to finish.

Avoid this company and their fake reviews . Definitely reach out to me how and why they should…read morenever be hired. I have full documentation and their email trails with me. They sent salesman Eskenazi for estimate in replacing our windows and doors . We hired them and waited weeks, however , weeks later when their actual contractor came they completely made up excuses and walked away from the work cause according to their calculations the cost was not profitable for them . We wasted time , emails , communication with city . I even had my attorney who was ready to sui them, and their owner got into a conference call with me apologizing and still not wanting to do the work coming up with all types of excuses . If anyone wants to read their emails and listen to our recorded calls reach out to me . Don't want you to get burnt and have your projected halted months

Highly recommend One or More Windows and Doors. From start to finish the project was flawless…read more Great Value for the French Door, Frosted Impact Glass Front Door and Insulated Impact Windows. Installers were very neat, organized and experts in their trade. Will use One or More for my next Project!

I had a water intrusion issue with my window at my house, and I needed a window replaced. Alan was…read moreprofessional, kind and fair and extremely helpful and even recommended someone for another issue that I needed fixed at my home. The window came fairly quickly and was installed properly and looks great! I would highly recommend this company. Thank you!

Storm Pros did a new roof for my house and the installation and service was HORRIBLE!!!…read moreThey are one company name with many outside subcontractors that do shit it job. Never had such a bad roof company in my life.

From the owner: At Storm Pros Plumbing read more

I spoke with Dago and got an estimate that beat all other quotes. He was responding to my questions…read moreand communication was flawless. He did an amazing job at a reasonable price. Recommended for a window re-screening. Thanks!!

Great response time. The team worked quickly and all prices were clearly explained to me. The…read moreworkers were amazing. Thank you so much!

Amazing experience working together with Michal, Daniel , and Javier. Great customer service and…read morethe install by Javier was perfect. Thank you so much and I would recommend anyone looking for doors or windows to give them a call. Thanks again

This review is based solely on my personal experience and interaction with Prestige…read more My experience: When the windows were delivered on November 15, 2024, I was unable to reject the delivery as I was informed verbally, and they confirmed in writing, that the windows first "needed to be installed" before any inspection could take place. Per the contract terms, I was required to make the payments due at each stage -- including the delivery day payment, which brought my total paid to 90% of the $24,378.89 -- or face financial and legal consequences. FDACS public records: On March 2, 2026 I filed a consumer complaint with FDACS, State Consumer Mediator. Last week, on April 28, 2026, Prestige stated to the FDACS Mediator that I had: "inspected, accepted, paid for (in full), and permitted full installation of the product. No timely rejection occurred under the contract terms." BBB public record: However, 7 months earlier under the BBB complaint filed June 30, 2025, Prestige stated in a response on August 11, 2025: "When the client tried to 'reject the delivery', we called the manufacturer and they told us the windows had to be installed for them to look at them." I will now be taking the next legal step, supported by the detailed documentation I have compiled from Prestige's statements, responses and interactions over the past 18 months. My suggestion: Read the full complaints from the BBB (7/30/2025) and the FDACS (3/02/2026) which you can request to view at no cost. Based on the information in those documents and my experience, you can decide whether this is the right company for your project. In the meantime, see the photo of the windows that I get to look at every day, which shows four distinct multi colors (bright silver, light gray, medium gray and dark gray) visible from 30 feet away. (Click on photo which are best viewed on a computer screen, as phone views are tiny thumbnails.)

Highly recommend this company. Bend over backwards to give you great service. Installed six…read morehurricane windows - two per floor on our condo building. From start to finish - estimator, owner, workmen are "service oriented" to the customer. I met 4 contractors before l picked DS&G. Two were used car salesmen trying to sell me other product when they came to look at our 6 windows. Eventually chose DS&G based on reviews - they were great.

We interviewed five companies…read more Dependable Shutters and Glass exceeded our expectations. Responsive, Reliable and the installation team were impeccably tidy and respectful of our home. This company is family owned and operated. The quality and customer service is excellent.

Gil is an honest dude and a good communicator. I would recommend him highly…read more He shows up - in person - with his crew.

I've used them twice. Once a few years ago to clean and adjust my doors/rollers. Today they came…read moreout to replace two sets of rollers and two door handles. Gil, the owner, and his crew including Austin, were great to work with. They spent hours last week trying to clean and repair the rollers but eventually had to order replacements. My doors were unique with odd handles not in stock. But they came back a week later with everything they needed. The doors work better than when new 12 years ago. I highly recommend them.

Had issue with my sliding glass door(s) leading to outside patio (King's Point, Delray Beach, FL)…read more Technician DAVID came on time and was very cordial and knowledgeable. He removed problem door, replaced rollers, cleaned & lubricated tracks as well as minor adjustments on track. I HIGHLY recommend this company (Especially the tech = DAVID) Cost was VERY reasonable and job was done in about 1 to 1 1/2 hours. Couldn't be happier with the work done & price charged.

Complaints Better Business Bureau - Interesting !! This…read moreprofile includes complaints for The Sliding Door Repair Company's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches. Please see complaints listed with the BBB Customer Complaints Summary 11 total complaints in the last 3 years Rate my experience where do I begin? I would not recommend this company. They are unprofessional and to date I still have NOT received my window screens. They sent David a supposed technician who struggled to take measurements. . Well the next encounter with him turned into a shouting match over the phone he was rude and very disrespectful. A week later the company sent him back. He was on the phone again yelling and very threatening. At this point I did not want him to come near me. He has an anger management problem. To date still no screen Why would they choose to send David again. Beware Stay far away. I will be putting in a complaint with the proper agency. Very Unacceptable shame shame on you!!