Fran IS Awesome! Very Professional, Listens to You + Gets Best Possible Priceread more

Booked a cruise through AAA travel services. I would have thought it would have been the best way…read moreto go since I am a member. I was wrong. After disembarking from the ship to the airport, my flight was 10 hours later. Having no experience at all, I would have thought this would not happen. A few hours I can understand. Not 10 hours. Travel agents should know the appropriate information. Never even should anyone have to wait like this. If I travel again, I will not go through AAA. I will do all that through the company ie cruise line itself and they will get my business. I'm soooo upset.

In the process of installing a spare tire, the tech cross-threaded two lug nuts and told me it was…read moregood to go. I went directly to the tire store which replaced the flat tire but could not install it due to the cross-threading. They sent me to a mechanic who was able to cut the two lug nuts off then found they needed to replace the wheel hub. The lug nuts had stretched out the sockets which meant it didn't turn properly and developed flat spots where it should be curved. I complained to AAA and they told me to take pictures of the damaged parts and send them on. I did so. Their first response was that liability could not be determined based on the pictures. I sent more pictures. They offered to pay half the cost of the new hub as a gesture of "good will". What did they think caused the damage? I'll never know. And I'm out half the cost of the new hub. On the plus side, the AAA tech was very prompt!

As a busy executive it is important that I surround myself with good people and business partners…read more Perfectly Planned has meticulously planned adventures for my family. All we have had to do was give Anna a budget and a destination and she takes s care of the rest. Thank you Perfectly Planned for taking all of the headaches out of our vacation planning!!!

From the owner: Think of us as your personal Travel Concierge! Our top priority is to provide you with superior…read morepersonalized service to enhance your experience. We specialize and work with Corporations--Incentive Travel, Life Coaches, Groups, Couples, Destination Weddings & Families who want to travel to the Atlantic Islands, Europe, Caribbean & US. We plan custom itineraries tailored specifically for you that combine culture, adventure and romantic experiences. We take care of all the details to ensure you enjoy your ultimate travel or event experience. We plan so you enjoy!

Lynne is amazing! 5 stars all the way! She has been…read morehelping us plan our vacations for years!

Worst travel agent ever, originally did a group booking for a wedding in DR just so it will be…read moreeasier for the people that are not good with technology and also not having a million ppl asking us questions, but it quickly became the worst thing that can happen to us. the price was a $1000 more per person, ask her about it she said they don't price match, lucky we had insurance on the trip so we had to cancel our reservations lost $300 but still saved $700, thinking everything is all set and done but now get a call from Lynn saying that we didn't meet the requirements of 5 rooms because some of our guest did not get insurance so they can not cancel and if we don't meet it the price was going to go up 250 person which was never told to us, and also she is saying that if we book 10 rooms we get a free room, which was never told to us because if we had known that then we wouldn't had canceled our reservations because we actually have a total of 17 rooms book and with the free room our cost would had been cheaper than what we booked online. Every time I talk to her it's a different story stay far away from this place never even once showed us anything in writing. Also reach out to the company she used which is jet fun they told me that once a reservation is book they send a email to Agent to send to us where it says there is a 5 room requirement which we did not receive. Stay away from this place and if you decide to do business with make sure you ask for everything in writing.

East airport! Ok food and good service. Cape Air is the only…read moreoperator at the airport as of now. (hopefully AA soon) But good airport nevertheless.

New owners. It was pretty crowded on a Wednesday, but the wait was only about 10min. They appear to…read morebe renovating the section of the restaurant that had the fireplace in it... adding another bar. Lots of new outdoor furniture which could be pretty cool when it warms up to have a drink out there and watch the planes land and take off. The menu was good.... pretty diverse for all taste buds. I had the great hill ribeye at $26. It was good. I asked for medium but it was well done. Still good. Small portion tho and was very fatty despite being pretty burnt on ends. The cool thing is you get soup or salad with an entree and two sides. That makes the 26 bucks worth it. Kale soup was AMAZING. The bread served was those crappy rolls and they were cold. But once in my soup tasted great ;) The other guest with me had the Cobb salad. The chicken portion was small and it had a lots of salad on a little plate. Given they are new all the little things that I thought they improved on seem to be part just opening. Hopeful with time they become five stars! My suggestion increase your protein portions, get better bread, and your customers to cut into steak when you bring it out.