Booked a cruise through AAA travel services. I would have thought it would have been the best way…read moreto go since I am a member. I was wrong. After disembarking from the ship to the airport, my flight was 10 hours later. Having no experience at all, I would have thought this would not happen. A few hours I can understand. Not 10 hours. Travel agents should know the appropriate information. Never even should anyone have to wait like this. If I travel again, I will not go through AAA. I will do all that through the company ie cruise line itself and they will get my business. I'm soooo upset.

In the process of installing a spare tire, the tech cross-threaded two lug nuts and told me it was…read moregood to go. I went directly to the tire store which replaced the flat tire but could not install it due to the cross-threading. They sent me to a mechanic who was able to cut the two lug nuts off then found they needed to replace the wheel hub. The lug nuts had stretched out the sockets which meant it didn't turn properly and developed flat spots where it should be curved. I complained to AAA and they told me to take pictures of the damaged parts and send them on. I did so. Their first response was that liability could not be determined based on the pictures. I sent more pictures. They offered to pay half the cost of the new hub as a gesture of "good will". What did they think caused the damage? I'll never know. And I'm out half the cost of the new hub. On the plus side, the AAA tech was very prompt!

Lynne is amazing! 5 stars all the way! She has been…read morehelping us plan our vacations for years!

Worst travel agent ever, originally did a group booking for a wedding in DR just so it will be…read moreeasier for the people that are not good with technology and also not having a million ppl asking us questions, but it quickly became the worst thing that can happen to us. the price was a $1000 more per person, ask her about it she said they don't price match, lucky we had insurance on the trip so we had to cancel our reservations lost $300 but still saved $700, thinking everything is all set and done but now get a call from Lynn saying that we didn't meet the requirements of 5 rooms because some of our guest did not get insurance so they can not cancel and if we don't meet it the price was going to go up 250 person which was never told to us, and also she is saying that if we book 10 rooms we get a free room, which was never told to us because if we had known that then we wouldn't had canceled our reservations because we actually have a total of 17 rooms book and with the free room our cost would had been cheaper than what we booked online. Every time I talk to her it's a different story stay far away from this place never even once showed us anything in writing. Also reach out to the company she used which is jet fun they told me that once a reservation is book they send a email to Agent to send to us where it says there is a 5 room requirement which we did not receive. Stay away from this place and if you decide to do business with make sure you ask for everything in writing.

We got personal attention from three (!) different park rangers there, including starting the video…read more(informative) on demand and answering a few questions knowledgeably. (I also appreciated the answer to one my son had -- 'I don't know, but let's find out...' leading to some on the spot research.) The whaling exhibit isn't too big so you don't have to allot a lot of time, but do linger to look at the small exhibit on the history of the attempts to preserved New Bedford's historic district, which is fascinating all by itself. That was actually the highlight for me. The little gift shop was nice and varied from what was available at the Whaling Museum and the souvenir stores, and in particular has a nice selection of books. This is definitely the place you should start at if you're doing a tour of downtown, but if you're pressed for time, start with the Whaling museum (now really a general history center) and then come here if you have time left over.

Nice introduction to the history of the whaling industry in New Bedford, New Bedford's history, and…read moremore. Neat exhibits and they show a 20 minute video. Park ranger on duty was super friendly and even called neighborhood restaurants to see what was open on Easter Sunday! Located in a historic bank, next door to the whale museum.