went in for a service, expecting to pay around $500 they replace a coolant tank without consulting…read moreme. sent me a bill for over $1400, when I asked about repairs I was never consulted on, I was told to live with it and pay the bill. They charged me $400 for a tank that should have cost $150 3 1/2 hrs labor for oil change a tank replacement that should have taken no more than 30 min and a leak on a quarte in air line leaking on a seat. The only reason they get one star is there's no negative stars available. Tony W. Schmidt

Terrible experience. They were supposed to fix my turbos on my truck and also replace a filter.they…read morehad my truck for 6 months and when I finally got it back they broke my radiator and replaced it with a new one,and charged me for it.never had any problems with radiator,was charged an extra 1200 dollars for this.without even getting a heads up.next I take truck to gas station to go to work and notice oil leaking down both sides of the motor from the turbos.so I take it back and they said it was a supply line either didn't get hooked up or tightened. But they fixed it.so I get my tuck back a few days later.and I make it about ten miles before both of the brand new turbos give out.and truck won't run.i have them pick it up.and they called and said the turbos are bad.and that I have to pay them labor to fix it again which they just fixed and.i never even got to use the truck.they already charged me 10,000 dollars, and had my truck for months .I still can't use my truck and they won't stand behind it.i did nothing wrong and I didn't hesitate to pay the 10,000.so I'm not sure why they refuse to help a customer or stand behind there work. But obviously I'm not going to give them Another penny, all I asked of them was to make it right.i just need my truck.why wouldn't they want to help.i shouldn't have to pay for labor twice.and they shouldn't even think that is right.if anything they should get ahold of the turbo manufacturer and make them pay.if they were bad.im sure there is some kind of a process they do.but these guys have no interest in making it right,I am a business owner and I know that this is 100% wrong.and very unprofessional.supposed to be a good company.just a very bad experience. STAY AWAY

I'm a former owner-operator of two professional detail/restoration shops. I'm extremely particular…read moreabout keeping my vehicles immaculate and have always enjoyed doing that myself. An injury has left me with limited mobility so I had to find someone who could do polishing and detailing that meets my expectations. Kerrington is definitely that person! His level of expertise and attention to detail is great. He only uses top line chemicals and protectants and is very reasonable with his pricing. He also amazed me with his punctuality. We had an appointment for him to come to my house at Noon, and a few minutes before Noon, he texted me that he was hung up in some traffic so it might be 12:08 before he arrived. Now that's a punctual guy! It's also nice to not have to go to a shop to drop the car. He has a mobile setup and brings everything he needs to your location. I give Kerrington my highest endorsement without hesitation.

Did exactly what I wanted was worried that he said it was his first time doing a classic car but he…read moredefinitely did amazing job

Robert and his crew do excellent work! I've had 3 vehicles worked on by him and his service has…read morebeen solid and appreciated. His experience and expertise with transmissions gives us the peace of mind knowing that we're getting back on the road with no worries.

I had 2 cars' transmissions flushed and filled and he did a great job. One of the cars took several…read morequarts of fluid to get it thoroughly cleaned. The transmission shudder was gone and it ran great afterwards.

Niehaus Auto went above and beyond to help pick up my jeep when I started to smell a burning in my…read morecar and it was leaking oil. I'd recommend this service to anyone. They preformed the service requested quite fast.

The owner is honest and knows his stuff. I recommend for your auto needs. I had to come here…read moreseveral times for different things over the years and always had a good experience.

Amazing customer service. Thoroughly impressed!!! Family…read morebusiness that guarantees great service and lives up to it.

I have taken my cars there for 20 years . He is a expert on what is wrong with car and is honest…read morechristian and very fair on price. Why would I go anywhere else. You can trust him .

Jesse and his team are great. We recently found them and scheduled a ceramic coat and a detail. We…read moredropped the truck off one day and picked it up the next. It was spotless inside and out! The ceramic coat is fantastic and it's so gratifying to watch water bead up and drip right off. They also perform window tinting, which we will keep in mind for the future. There are different packages to get as far as the ceramic coat lasts, we chose a 3-year. After the application, they encourage you to come back once a month for a wash to help keep the coating in good condition. Jesse worked with my schedule and was flexible to my needs. Overall, highly recommend.

Incredibly helpful with my suspension needs. Got me in ASAP, provided thorough repairs at a very…read morefair price.

If you have a Bronco order, I highly recommend you transfer to here in Quincy!…read more The entire experience was exceptional. I acquired my vehicle with NO DEALER MARKUP despite the high demand of my 2022 Bronco. They even gave me a credit for the increase in taxes/doc fees since placing my order in October! The entire team was kind and hospitable, and allowed me to get in and out with no hassle. They even called me the next day to remind me of the $500 deposit I had placed at the time of ordering my Bronco, and asked me to come collect the refund (I had totally forgot about it). The salesman, Troy, remained in constant contact with me throughout the entire process and went above and beyond to make sure I was happy with my vehicle. He assisted in the setup of my Ford app and gave an excellent rundown of the electronics in the car. All in all, I can't say enough about GemCity Ford, but I again highly recommend you purchase your next ride from them, or transfer your existing order to them so you too can experience their exceptional service.

Salesman side seems to be great. Service side... had to take back a vehicle twice for similar…read moreproblems within a 100 miles of being fixed. Also had Service manager use a cuss word on the phone with me. I was being very calm and collective and service manager was not. Very unprofessional.