If you have a Bronco order, I highly recommend you transfer to here in Quincy!…read more The entire experience was exceptional. I acquired my vehicle with NO DEALER MARKUP despite the high demand of my 2022 Bronco. They even gave me a credit for the increase in taxes/doc fees since placing my order in October! The entire team was kind and hospitable, and allowed me to get in and out with no hassle. They even called me the next day to remind me of the $500 deposit I had placed at the time of ordering my Bronco, and asked me to come collect the refund (I had totally forgot about it). The salesman, Troy, remained in constant contact with me throughout the entire process and went above and beyond to make sure I was happy with my vehicle. He assisted in the setup of my Ford app and gave an excellent rundown of the electronics in the car. All in all, I can't say enough about GemCity Ford, but I again highly recommend you purchase your next ride from them, or transfer your existing order to them so you too can experience their exceptional service.

Salesman side seems to be great. Service side... had to take back a vehicle twice for similar…read moreproblems within a 100 miles of being fixed. Also had Service manager use a cuss word on the phone with me. I was being very calm and collective and service manager was not. Very unprofessional.

Thank you to the mechanics at New London. On our trip to Colorado we mistakenly fueled our diesel…read morevan with regular gas. We had to be towed and the fuel drained. They stayed late--after hours--and we were soon back on the road We won't forget their kindness!

went in for a service, expecting to pay around $500 they replace a coolant tank without consulting…read moreme. sent me a bill for over $1400, when I asked about repairs I was never consulted on, I was told to live with it and pay the bill. They charged me $400 for a tank that should have cost $150 3 1/2 hrs labor for oil change a tank replacement that should have taken no more than 30 min and a leak on a quarte in air line leaking on a seat. The only reason they get one star is there's no negative stars available. Tony W. Schmidt

Niehaus Auto went above and beyond to help pick up my jeep when I started to smell a burning in my…read morecar and it was leaking oil. I'd recommend this service to anyone. They preformed the service requested quite fast.

The owner is honest and knows his stuff. I recommend for your auto needs. I had to come here…read moreseveral times for different things over the years and always had a good experience.

I had just gotten a car wash in Hannibal and was headed back to Quincy when my car's computer…read moreindicated that there was a problem with the engine that needed to be addressed as soon as possible. I was able to make it back to Quincy, even though I wasn't able to drive much faster than 60 m.p.h. due to the malfunction. I immediately drove to Shottenkirk Kia and explained what had happened. The service manager was very accommodating and worked me right in. The problem was fixed in under two hours and was covered 100% by the factory warranty. Keep in mind that my car is a 2018 Kia Optima with over 72,000 miles on it! Thank you, Kia of Quincy, for your excellent customer service. I am very grateful for your outstanding service team and loyalty to your customers! Sincerely, John R.

I never write reviews, good or bad. That's how poor I would rate my experience with the team there…read more I had been speaking with Emily Gower about putting in an order for a Sportage Hybrid. Between their $4,000 dealer markup over MSRP, which is just price gouging, and Emily never getting back to me until I finally called...it's just not worth the hassle. It should not be difficult to negotiate a vehicle, even in this constrained supply chain environment. It's unfortunate. I wanted to work with these folks.

I took my 2005 Nissan Altima to Delta Tire in Quincy where I was told I needed 1,100 dollars worth…read moreof repairs. I took it to Lackey's to get a second opinion and he told me an alignment and a new power steering pump would fix the problem. I don't believe Lackey does alignments, but I ended up only spending $300. He also ran diagnostics and checked the body of a car my brother thought about buying. He was able to find a lot of things wrong with this car and when my dad asked how much he owed him, Lackey wouldn't take any money! Lackey said people should know if a car is a lemon so they don't have to find out the hard way. Lackey's has two very honest, friendly, and efficient mechanics. Lackey's is also the most reasonably priced auto shop I have ever taken my car to. This shop also offers a wide range of service categories. If I ever move it will be impossible to find a better mechanic.

Fleer Tire & Auto is a great local business. Although they are busy, if you have an emergency they…read morewill do their best to get you in. They are friendly and fast.

Good quality work, great customer service, would recommend again, took three weeks but all good and…read morewell

Great local body shop in Quincy, IL. They recently replaced the rear bumper on my truck. I visited…read morea few different local area shops not wanting to spend a fortune and Bump Shop was the most reasonable and offered the most value. Nathan, the manager, was straight forward and easy to work with. My parts were ordered, arrived in a couple of days, and the work was completed quickly while I was at work. I hope I never need them again, but would go with The Bump Shop without hesitation.

I had a kitten inside my car's undercarriage! We tried everything to get him out; he moved from…read morefront to back, just out of reach. I called at least 4 other car care places in Quincy and nobody would help. Then, I got ahold of Quincy Lube and Oil, where we get our oil changed. They told me to come right up and they'd do their best to get him out. I was nervous driving there, hoping I wouldn't hurt the kitten. He mewed all the way there! They took me in immediately; several of them worked and worked to reach him. They had to remove the plates (?) below the car to get to him, but they did!! They were gentle, kind, and so caring. They worked and worked, always careful not to hurt the kitten. My hitchhiker was safe and sound and after a few hours, he was frisky and happy. He has a new home with a loving family! The people at Quincy Lube are friendly, fast, caring, and know their stuff. The best place in town!! Thank you!!

Friendly, competent, and skilled service. Very fast without sacrificing quality. They found…read moreadditional service needs without pressuring. Great experience.