Excellent As Usual.The Only Place TO Have Your Vehicle Taken Care Of, Everyone Is So…read moreKnowledgeable, Caring And Kind, From ladies in office. ,Steve, Dave And All Others Who Work On Cars. Thank You For All You Do

After getting crazy high quotes from other mechanics for something pretty simple, I was looking for…read morea place that would fix my fiancée's Wrangler (white Jeep in the photo) door handle & keyhole that somehow fell out. Everyone was so kind and patient and responsive. They went above and beyond and we're so appreciative. We've been looking for a trustworthy mechanic since we got our jeeps early this year and I'm really glad they responded! 10000% recommend.

Absolutely highly recommend Airport Auto Body. I can't say enough great things about the job Jason…read moreand his team did with our car. It truly is what every repair experience should be like. Every step of the way was clearly communicated and you felt like your car was in great hands. It was my first experience taking my car here but I can't see myself taking our car anywhere else. They set a new standard of what to expect from an auto body shop. From the moment you walk in you notice how welcomed and well cared for the place was and they treated your vehicle exactly the same way.

I needed to find a shop after being rear ended recently. There aren't too many shops in CT that are…read moreauthorized in Tesla repairs, thank goodness airport auto body is one of them. The team truly made my auto repair seamless. Joe was upfront about the estimated repair time. They handled everything with my insurance company, which lifted so much weight off my shoulders. The repairs were fantastic! Their attention to detail and commitment to customer service shined throughout my entire experience. For Tesla Repairs, I highly recommend them.

Excellent customer service and high quality work. There is a reason this shop has a 5 star rating…read more I highly recommend Ace Auto Body.

Kevin was so helpful when I called to inquire about a paint job for my recently inherited classic…read morecar. He was forthcoming and helped provide me guidance to find a shop more specialized to classic makes. It really says something when a shop goes out of there way to help with no profit on their end. It's clear to me that this shop is run with integrity. They will be my go to if I ever need any body or paint work on my daily driver. Thanks so much Kevin!

Dominick went above and beyond fixing our car. He found additional issues and fixed them in an…read moreeffective, competent manner and he had amazing communication skills and flexibility. He is an excellent mechanic who explains exactly why something is needed and is incredibly fair. We recommend his shop for A+ service and will return to him when needed. Thank you Dom for fixing an "impossible" situation within our budget (and changing the oil).

Extremely disappointing experience. Staff was unprofessional, service was painfully slow, and the…read morequality did not match the price at all. I won't be returning and wouldn't recommend this place to anyone looking for reliability.

Unfortunately ac automotive did not care to communicate to us that our insurance did not approve…read morethe charges on our car while we were using a rental. It had been a month with our rental and we had not heard back from ac, so we called them and they said our car has not been touched because of insurance claim issues. So basically we wasted money on a rental because they didn't have the decency to give an update on our car. Such a shame.

I brought my car in for body work. I dropped it off Friday at 3:45pm (they close at 5pm) they are…read moreclosed for the weekend. Monday they ordered my parts and had my car DONE by Wednesday at 1:30pm. They offered text message or phone calls with updates on the status of my car while it was being worked. They even gave me a goody bag that i can hook onto the back of my seat and reuse! It was filled with mints, a water bottle, and brochure. My car looks better than it did the day i bought it! I swear they cleaned it. I will be recommending them to everyone i know. They were polite, professionals, patient, and reassured me everything was going to work out just right.

You guys did a wonderful job Towing my 1968 MGB out to Burlington and I wanted to give all you guys…read moreI will tell everybody how professional and excellent you guys are

Cannot give Sergio and his team enough praise! They are responsible, honest and super competent…read more Great crew! When our 1+ year old Q-7 was stolen out of our garage in late December and recovered later the same day, in bad shape, it was towed to Elmwood Automotive. We were not familiar with Elmwood Automotive and were planning to have the car towed (again) to the dealer. Luckily for us, we decided to take a leap of faith and have Elmwood Automotive do all the work -- mechanical, electrical and bodywork. Best decision! Not only did they restore the car to its' previous condition in a timely manner, they handled all the interface with the insurance company. Thanks to them, what could have been a total nightmare turned into a positive experience. These guys are pro's and are completely trustworthy.

Easy appointments, no stress ,in good hands with what needs done,even with the holidays, thank youread more

Excellent service! Everyone is professional and friendly. A place I can trust to get the best for…read moremy car with no hidden agenda at all! I've been going here for years and will continue to. A must try

Al and Angelo are the best in the business! I can't recommend them enough they are the epitome of…read morethe highest quality auto body/car service around! They work with you so well and are all about the best customer service that I have ever experienced. They are absolutely the best around ! I will never go anywhere else. Thank you again!

Amazing! This is the best Auto Body Shop in all of Connecticut! They have been in business since…read more1986 and I wouldn't go anywhere else! They serviced my car and went above and beyond with the quality of work they did! When I got my car back it was like brand new I couldn't believe it. I highly recommend them to anyone and everyone! You will not be disappointed at all! Al and Angelo are the best in the business and are so knowledgeable and helpful in all they do! Thanks again!

My car broke down, Car Craft towed it and John helped me figure out what happened and referred me…read moreto a mechanic. Very helpful & communicative during a stressful time :).

The price was great. The work was perfect and everything was done in two days as promised!…read moreThank you !

Personal Intimidation and Coercion by Company President: When I attempted to address the issues…read moreregarding the unnecessary and unauthorized impoundment of my truck and trailer, I was confronted by this President, Mr. Joseph Vassallo. Mr. Vassallo confronted me, a 66-year-old man, in a combative stance with clenched fists, stating, "If you ever talk to my help like that again, we are going to have a problem. This aggressive and threatening behavior, based on an apparent exaggeration by their employee Robbin, demonstrates a severe pattern of hostile and unprofessional conduct. This physical intimidation by the company's President was not an isolated employee error but represents corporate policy and culture emanating from the highest level of your organization. Mr. Vassallo's conduct was designed to, and did, create a hostile environment that prevented me from exercising my legitimate consumer rights to dispute unauthorized charges and demand correction of defective work. This intimidation tactic, combined with the cash-only demand and threats of trespassing and , demonstrates a calculated pattern of suppressing consumer complaints through fear and coercion.

Extremely rude and unpleasant staff. Very poor communication skills. Office personnel displayed…read morecondescending attitudes and inability to answer basic questions.