I had an excellent experience with this collision center from start to finish. The staff was professional, knowledgeable, and kept me updated throughout the entire repair process. They handled everything efficiently and made what could have been a stressful situation much easier. The quality of the repair work was outstanding -- my vehicle looks as good as new. The attention to detail and commitment to customer satisfaction really stood out. They also completed the repairs on time and worked seamlessly with my insurance company. I highly recommend this collision center to anyone in need of auto body repairs. Honest, reliable, and top-quality service! read more

I had a wonderful experience at Collision Plus They are kind and experienced. I'm grateful I went here and will recommend everyone I know. read more

Collision Plus seemed pretty good to begin with. I was rear ended and they were able to get my car in the same day and were able to get me a rental close by. Unfortunately, it took over 3 weeks for the parts to come in and for them to repair it. They did give me updates on the progress but it seemed awfully long to wait. On top of it, once I got my car back, there was an incessant rattle in the back and the check engine light came on within miles of leaving the shop. I had to come back in twice (and wait a few hours) for them to try to fix the rattle and check engine light. After calling in a third time to try to get it fixed, they said it was no longer their responsibility to fix (even though nothing had changed since I had picked it up). It was a frustrating experience and my car still rattles. The body work was done well though and the paint matches the rest of my car really well. Overall, I don't think I would recommend this place to a friend. read more

Overall they did a great job with fixing the problem. Definitely a monopoly in Blacksburg for auto bodies. Super expensive repair price compared to NOVA, but that was going to be expected. Additionally, I paid out of pocket for all the repairs (the whole front of my car replaced). The price was the cost of my car (totaled) but I just wasn't willing to have it scrapped. Towing price was also super high. I would definitely do research before getting any repairs, I just had to get the work done and wasn't willing to incur anymore costs. read more

Extremely happy with their service. I initially used their online quote program to get a ballpark on cost, and went on to get an estimate and the estimate was much lower than the online quote. Chrissy did a great job....!! The final price was 200 less after the repair and done a week earlier. I would definitely recommend them for any repair work! read more

A lady ran into the side of my late-model Tacoma. Uninsured motorist, so my State Farm covered it, rental and all. Collision Plus did a fantastic job, on time, and we didn't have to remove my ladder rack to paint the side panels like another body shop suggested. No fuss, no muss, I highly recommend them to everybody. read more

My car was in a minor accident due to the negligence of the other drive. Her insucompany cover all repairs and so I took it to Collision Plus and had the work done. I. Order to repair the damaged passenger door and fender the front bumper had to be removed. When the car was ready I went to pick it up and notice a crack in the front bumper and said something collision plus who admitted that it was there fault due to removing the bumper. But they claimed that it's old bumper and was not part of the insurance claim that that we not responsible to fix it. That we would have to contact the insurance company for any further repairs. This was shock since they had the before and after pictures and it was evident that the crack was their negligence. Also, we had claimed the turn signal inadvertently stopped working after the accident and it was not repaired. Collision Plus said it was not part of the claim. Very disappointed! read more

This place was awesome to say the least. It's always unpleasant to have car troubles and let me just say the Collision Plus made it painless. The costumer service is outstanding, and they were even able to squeeze me in on the day that I needed it repaired. The pricing is extremely fair, and especially for the quality of work that each car receives. I dropped my car off Monday at 9am and was able to pick it up the next day at 4:45pm. The lifetime warranty on the work just tops everything off, and if you need body work done in the Blacksburg area this is my 100% recommendation! read more

I went to Collision Plus after hitting a deer and had my bumpers repainted and another dent on the rocker fixed and painted. Everything was done very fast and they were very friendly. I had an issue with the front bumper because I didn't think it matched. After going in there and looking at it with them they pointed out that another body panel under the headlight was making the bumper look lighter. So they repainted them both and it looks perfect now. They did a fantastic job and made it right in a very timely fashion. I'm very pleased with their work. read more