Took my car in after getting rear ended took one month to get back, not to mention I had to bring the car back after finding out the guy at the front desk decided to install my rear windshield wiper on incorrectly and they didn't install my rear windshield under correctly and they claimed they new that one of the clip was broken...mind you that had my car for A WHOME MONTH!!! read more

My Audi Q5 was rear ended and Collision 24 made it better than new. The team was great. I was informed of everything going on and when there was a hold up due to getting a part. read more

I dropped my car off 8/31/2023 every time I call they said 2 more days. Never called me. Mean while I have the car rental from the insurance which I was paying for daily insurance for $25 a day. People have said online that enterprise and coalition 24 have an arrangement to keep the car longer so they can both make money. So be ware of this place. I got my car back today because I went to coalition 24 and said I wasn't leaving without my car which was magically done with the repairs. I will never ever ever bring my car there again. And for the lady that rented me the car. I told her I was only paying for the daily insurance for 5 days which I did. Come to find out they kept charging my card. I called enterprise and they said the contract I signed states once I say I will pay the will charge until you bring the car back. So again an arrangement to keep charging people. Don't go to either place coalition 24 or enterprise on west chestnut st in Brockton MA. I'm so mad I could cry but now I learned my lesson. Edit: if you have coalition coverage don't get the rental car insurance. Call your car insurance company and ask if you have coverage while renting the car you had an accident in or if you are just renting a car. I paid the rental insurance $25 a day for no reason when my insurance company had me covered already. Enterprise don't tell you this at all. They are thieves. read more

This place should go bankrupt! I will never recommend anybody to this place. My car just had a little scratch, but it took 1.5 months to get my car back. Every time I called them, they had a brand new excuse. The front desk just lied every single time. Eventually I went there to check the status, I noticed a customer called in, the front desk lady told that customer that she is going to check the status for that person, but instead of checking the status, she just put the phone aside and played her cell phone! I just happened to be there and saw the whole thing!!! They are also very slow to send documents to my insurance company, I have to go there to get the paperwork. The manager is very rude when I asked for my paperwork! IF you don't want to have headache, go somewhere else! read more

ABSOLUTELY HORRIBLE QUALITY! How can a body shop associated with a dealer have such horrible quality?? After my car was picked up from collision 24 I had to bring my car to some real professionals at Craft Detailing in Dedham so they can correct the mistakes made by Collision 24. They left heavy swirls on my passenger doir and the panel next to it. There was no shine, the paint looked cloudy! Thank god for Craft Detailing who resolved the issue. The down side is I had to pay out of pocket to resolve an issue from a repair made by Collision 24. read more

First of all, this is my second time came to this body shop. They did amazing jobs to repair my car, staff are nice. But I will give a one star because of one thing: when I brought in my car, I have nearly full tank of gas, but when I got my car back, the tank was almost energy and the dashboard indicate that the car only drove for 1 mile. This situation leads to two things: 1. I have to pay the gas again, which is no big deal cuz I can afford 30 bucks. 2, when idling car for too long, it will cause the damage to spark plug and the skunk in cylinder in engine. In conclusion: I have to not only pay the gas money again after the repair but also have to suffer the consequence that my car's engine life will be decreased after this repair. read more

Took over four months to get my car back after an accident and was getting a new excuse every week. Just go to another place with better reviews read more

These guys have been awesome with everything and have earned a huge amount of my business over the years. I drive down from Boston because I haven't had nearly as good of an experience locally. I've had done here: Collision repair Paint work Aftermarket installations Suspension work Chassis work Electrical work They offer a fairly comprehensive array of services, very fair and reasonable prices, and do a lot more than just body work. read more

Gabriel and Laura are fantastic! Had a metal shard in my tire 10min away from them called them a little after 4pm they told me to come right down. Tire was patched up and back on the road in no time. They were very professional and easy to work with, would highly recommend for any type of service. read more