Staff was great as usual at any location I've been to. What I needed was easy to find!read more

The store has a nice calm to it. The staff is always nice and helpful. The last time I was in I…read moreadded a kitten to my family. The lady who helped me out was informative. I believe her name is Kat. I'll keep going to this store for sure.

Coming to Rochester from a big, relatively dog friendly city like Seattle, I was scared that I…read morewouldn't be able to find any of the quality dog products that my dog and I were used to getting. To complicate matters slightly, my dog was getting less interested in her food around the time of our move and I was informed that she could be eating higher quality food than what she's eating now. The people at Petco were friendly but woefully unhelpful but discovering Rochester Feed & Country Store and meeting the fantastic ladies that work there made everything better. They carry quality dog food brands (such as Orijen, Nature's Instinct Raw, etc.) and are knowledgeable not only about each brand but also about nutrition in general. Aside from food, they also sell other things for dogs like booties (in the wintertime), clothes, beds, grooming supplies, etc. They also carry these supplies for small animals and horses. Because they're covering sooo many bases, you'd think the selection would be limited but I was able to find everything I needed and more. Rochester Feed & Country also carries things for humans like clothing and, awesomely enough, a wide line of Dansko shoes! They also had random things like cards and funny magnets. When asked how on earth they selected items for their shop, the women behind the counter replied "if we like it and we think we can sell it, we'll order it!" The employees are so friendly and helpful that that's a philosophy I can definitely get behind.

I booked a reservation for my daughter's dog back in October. Here we are towards the end of…read moreJanuary and they keep canceling the training classes. What made it worse if we were not being notified that they were canceled I think this was very poor customer service. I think a customer deserves better. This place was highly recommended by a very good friend of mine. I am beyond disappointed.

Riza loves every single thing about Central Bark, and I'm posting on Yelp as well because they…read moredeserve better average # stars on here. When we got our new puppy we wanted to make sure she was well socialized and used to spending days without us in case we both end up with office jobs again (I work from home). She's routinely gotten praise and she comes home the happiest and the most tired. And also stinky, but people who leave a bad review for a stinky dog are ignoring that when a dog plays hard they're rolling in dirt, water, and spit, let alone if you've got one with a penchant for sticking their head in a "stream" (Riza). For us, when we toured the facility was very clean, and they take and post pictures daily of all the pups and even with all the dogs running around all day it's always super clean. The staff are all super friendly and seem to really love their jobs -- or at least really love the dogs so you'd never know. Central Bark is also on the ball with keeping track of vaccinations & will mention if you've got something close to expiring - an added perk for sure since it's easy to miss an email from the vet. For safety reasons, Central Bark asks that you come on as regular a schedule as possible - this keeps their play groups fairly consistent and let's the dogs develop friendships and not be constantly introducing brand new dogs to each other every single day. It also helps with your own routines at home. By doing this, we've found that Riza has made her own friends and has a few doggies that she just LOVES at daycare. It's always fun to see the regulars in the pictures with her. I love them, I think their prices are reasonable and well worth it, and I hope to let Riza come to daycare for as long as we possibly can. Attached are photos from central barks Facebook page of Riza playing in their facility

LITERALLY THE BEST my puppy loves going here and I've never had problems at this place there really…read morenice too

Had my dog Bear's nails trimmed and filed down. The employee Alana was amazing at her job. My dog…read moreis usually skittish but he was on his best beahvior. It didnt take long either. Great work!

PetSmart grooming North is not recommended. I have taken my dogs there several times and they…read morealways complain. If your dog will not stand for a bath you will get turned away, mind you this has never been an issue in the past they have found a way to make it work until today. It's almost as if they don't want to do their jobs. Do not recommend them if you have a bigger dog that gets nervous. They will turn you away!!!!

We love taking the dogs to this location for the self baths. It's actually been awhile because of…read moreCovid, etc. But we were excited to bring our rescue English Bulldog in for the self bath on 4.23.22. The attendant in the in grooming area (Britteny is on the receipt) talked to us right away. She had to put a basket together for us but were out of smocks. No big deal. But, all 3 bath spots had obviously been used and not cleaned up. We went to the cleaner of the 3 spots and bathed our dog. Didn't see her again until we were walking the store and saw her chatting with someone in the middle of the store. A garbage needs to be put in the locations. Someone cleaned up a dogs pee and through the paper towel on the floor in the bath area. Earlier, the same person grabbed a wet, used bath towel to clean up the dog pee and put it back. There needs to be someone in attendance to keep these up. We'll be back, but we'll be inspecting the area first.

I was a regular at Petco for my two dogs grooming. At my last appt I asked about the impact of the…read moreMN transparency law on their materials fee. The new law requires that all extra fees be included in advertising. Today i attempted to make my dog's next grooming appointments at Petco South. I learned I have been banned from the store. Why? Reason given; I asked about the materials fee. Unbelievable!

Leashes & Leads has been nothing short of exceptional. Recently, my dog experienced an issue while…read morewe were at the outdoor dog park, and the entire team immediately stepped in to help. One of the employees who was in the dog park quickly alerted the staff, and Mike came out to help carry my dog to the veterinary clinic. The team also stepped in to care for my other dog while I was at the vet, which meant so much during a stressful situation. We have always had wonderful experiences with Leashes & Leads, but this was a true reflection of how much Mike and his team genuinely care about the dogs and families they serve. Thank you, Mike, and the entire Leashes & Leads team, for your kindness, compassion, and willingness to go above and beyond. We are incredibly grateful!

We had used Leashes & Leads for boarding and daycare for our previous dog and were very happy with…read morethem. The employees seemed to really enjoy and care about dogs. However, last week was a terrible experience. We left our two Border Terriers with Leashes & Leads to stay for several nights while we were a couple hours away for business meetings. Our dogs are a 5-year-old brother and sister pair who are very bonded; they'd never been apart and were supposed to be kept in the same kennel. I told the staff that our dogs wrestle and play-fight several times a day--they love to do that and if you have Borders, you know what I'm talking about. I also left Benadryl for the staff to give them if they were anxious while we were gone. They've been fine being periodically boarded since they were one year, so they have a track record of doing fine in kennels. A few hours after we left them, we got a text that the staff had fed our dogs some other dogs' food, which we appreciated their letting us know. Then the next morning, we got a text that the staff was separating our dogs due to fighting. No amount of explaining that our dogs just play that way got through to the woman who called. I know how anxious our dogs get when they're apart from each other, so I drove two hours back to get them. (No one had given them anything for their anxiety as I'd instructed.) A surly, hostile woman named F***h checked us out, overcharging us by a lot. We finally got some of the wrong charges removed but still got charged $66 as a late fee on top of their other charges. I had to ask several times for an itemized statement before she grudgingly gave me one. She also seemed like she did not like our dogs, which was especially concerning. Our dogs are HIGHLY motivated by play and food, but for many hours after I got them, they refused to eat treats or play--they were really stressed. I don't know if they were just traumatized from being separated or if something else happened, as well. Like I said, Leashes & Leads was great in the past, but unless the owner can assure us that F***h and any other employees who are hostile to dogs and people are no longer employed there, we'll not use them again.

Marilyn Munster: "It certainly was nice of Uncle Herman to get us this private box."…read moreLily Munster: "Well, we Munsters always feel more at home in a box." (Parody Mash up of the "Monster Mash") I was shopping at PetSmart, late one night Searching for a sanitary site And there it was, for that cat of mine For just $21.99... A litter box, it was a corner throne A litter box, Tootsie-Roll danger zone A litter box, it's used by him alone A litter box, break out Eau De Cologne! ~~~~~~~~~~~ Your cat is the king of the house, doesn't he deserve a proper throne? With oh so many sandboxes from which to select, the choice can be head scratching, to say the least. The best place to start is by examining your feline's powder room personality. The A-Rod: If your cat displaces sand with the velocity of a baseball player sliding into third base (like mine), then you're going to need a pan with high sides. I was looking for a smaller backup box to supplement the baseball-field sized box I already have in one bathroom. The solution: a corner comfort station, of course! No need to worry about the Alabaster Blast when it's your cat's turn at bat. The High-Sided Cat Corner Litter Box that I ultimately chose boasts advanced technology for odor blocking, and is also antimicrobial, and non-stick. Even J-Lo would be impressed. The Daft Punk: Most cats like a dead mouse or two, but if they also enjoy scratching turntables, the Whisker City Self Cleaning Litter Box at the bargain price of $99.99 might be your beat. This turntable-like toilet features a conveyor system and a bowl that rotates 360 degrees every hour. No DJ needed. Its claim to fame is that it sifts scoopable clay litter into a waste bin to the tracks of "Get Scraped". The Robert Pattinson: If your cat is on the shy side, why not provide him with some privacy in the form of a covered can? The Habitat 'n Home Litter Loo is designed for double duty, debuting designer décor while dispatching dirty deeds for the price of $93.95. Aside from the entrance door, the Loo also has a cute little window for your pervy cat to spy on anyone else doing their own business. ~~~~~~~~~~~ It's a paté, he doesn't have to chew It's a paté, he likes it, "Mew, mew, mew." It's a paté, a grain-free chicken stew It's a paté, made by Buffalo Blue ~~~~~~~~~~~ Your cat wants dinner, and he wants it now. You know how this is going down...Beef Wellington (by Merrick) better appear on a silver platter before the situation escalates, and your hangry monster (or Munster) wraps himself around your head like the creature attached to Kane's face in "Alien"... or lops off your limb like Kitty Kat in "The Addams Family." PetSmart will help you save face and arm by offering you a selection of gourmet, grain-free goodies from brands like Blue Wilderness, Nature's Variety, and Nutro, that your little one will be happy to lap up while you run for safety. PetSmart carries some brands found in grocery stores as well, like Friskies and Purino Pro. I would love to see more grain-free and carrageen-free options, but with limited shelf real estate, you can understand the selection. This is where it's nice to live by a specialty pet food store, like Chuck 'N' Don's, to find the chicer chops. ~~~~~~~~~~~ It's dental spray, blasts all the germs away It's dental spray, keeps cavities at bay It's dental spray, get back here, sit, and stay It's dental spray, when we're done you can play ~~~~~~~~~~~ Finally you'll have a use for that medieval chainmail armor you have tucked away for special occasions! You'll need the protection when addressing your cat's stank breath, along with assistance in the form of Only Natural Pet All Smiles Oral Care Spray. My cat and I have both so far survived the home dental spray procedure relatively unscathed, so for that I give this spray good marks. I also like that the spray is herbal, featuring Peppermint Leaf, Wild Indigo Root, Spilanthes Plant, and Echinacia Angustifolia Root. My cat, however, gives the spray two paws down, declaring it to be, "#$@! mrrroow grrrrr". ~~~~~~~~~~ Whether you need a pioneering privy, a pleasing paté, or delightful dental spray, Petsmart has all your basic pet needs covered (along with everything else from Halloween costumes and holiday treats to scratching posts, carriers, and water and food dishes). The Nosy Norwegian, Sniffing out good deals for pets and medicinal herb sprays that cover up Turducken tartar so you don't have to.

I had my dog's appointment got rescheduled once and canceled twice in less than 24 hours. They left…read moreme a VM expecting me to be there at 1pm when the appointment was already re-scheduled to 2pm. Their groomers are awesome, but their scheduling system - very POOR. I wasted 40 minutes of my work day driving back and forth. Not worth the hassle! PetSmart, please, do a better job to your long term customers!!

The only thing I like about Petco, is the fact that they offer a wide variety of Betta fish. I…read morepurchased a beautiful Delta Tail and Elephant Ear. They also have male Halfmoon/Veiltail/Crowntail/DoubleTail/DeltaTail/Elephant Ear and Plakats. They have a small variety of female bettas, too! They also had one fish other stores didn't have: Dwarf Indian Pufferfish. They have planted tanks and a SMALL selection of saltwater fish. The reason for the 3 stars: some of the bettas (at least 5) had died in their small cups. I was so sad and heartbroken. When I looked at the saltwater tank, they had a few dead fish skeleton only - so they had been there a while. I wish they would take better care of their fish. Staff members weren't as knowledgeable about their own fish, but they did go and get someone who was. They offer FREE water testing. PS - The photos they submitted are not at all what you will see at the ACTUAL store. The layout is completely different. I had to google the location because I thought I had accidentally clicked on a different store. The only real one is the one with their logo PETCO taken by another reviewer.

Grooming department Venessa and Jackie. My pet co app told me my grooming appointment was at 10 am,…read morethen click on details and it said noon. Called the day before to confirm, no call back till we were ready to leave the house. Already scheduled all my appointments for the 10am slot. It's 930 when they call, can't change pick up times. Told Venessa over the phone I didn't want to cancel. Arrived at 1130, waited, was not help till 1205, not a big deal, except she said she cancelled my appointment. What a joke! She saw us waiting there for over a half hour before anyone approached us or told us.