Dr. Okoro is fantastic. She takes the time to listen to your concerns, complete a thorough exam,…read moreand answer any questions you might have. I especially appreciate that if you have follow up questions, Dr. Okoro will call you to respond and she does so in a timely manner. They have great COVID measures in place to keep everyone safe. One bit of feedback I have is that if they expect patients to call/text to let them know they're there, they should answer the phone. I waited a good while before someone answered the door and completed the prescreening to let me in. Outside of that, the staff's super friendly, the facility was clean and easy to find, and parking wasn't an issue.

I have been a patient of Dr. Okoro since 2019, when I lived in Allen, and I want to start by making…read moreone thing very clear: Dr. Okoro herself has been an outstanding physician. She is down-to-earth, attentive, personable, and has taken very good care of me over the years. I have recommended her to others because I genuinely believe she is an excellent doctor. Unfortunately, my experience with the office staff and overall communication has become increasingly disappointing over the past few years. I am not someone who typically leaves negative reviews, and I have overlooked previous issues because of how much I respect and appreciate Dr. Okoro. However, there comes a point when repeated poor communication and a lack of consideration for a patient's time can no longer be overlooked. Today was ultimately that point for me. I had a virtual appointment scheduled for 11:20 a.m. By 11:30, I had received no link or communication, so I reached out to the office myself. I was told that Dr. Okoro was running behind, which I completely understood. Doctors run behind, emergencies happen, and schedules change. My issue was not the delay--it was the lack of communication that followed. I continued waiting with no link and no proactive update from the office. By after 12:00 p.m., I still had not received anything. Had I not contacted the office myself, I have no idea how long I would have continued waiting. I was eventually contacted about changing my appointment, but at that point I chose to cancel. I have a professional schedule, meetings, responsibilities, and commitments just like everyone else. A patient's time should be respected as well. What makes this especially disappointing is that this was not an isolated incident. I have experienced similar communication and scheduling issues before, and even people I have referred to the practice have expressed similar concerns. When I first became a patient years ago, the office was smaller and the communication was excellent. I cannot speak to what has changed operationally, whether it is scheduling, staffing, or patient volume, but the difference has been noticeable. After several years of trying to overlook these issues because I genuinely love my doctor, I have finally made the difficult decision to find a new primary care physician. That is unfortunate because Dr. Okoro is truly a wonderful doctor, and leaving her care is not something I wanted to do. I would still highly recommend Dr. Okoro based on her ability, bedside manner, and the care she personally provides. However, prospective patients should be mindful that communication and scheduling consistency with the office staff have been an ongoing concern in my experience. I sincerely hope this feedback is taken constructively because an outstanding physician deserves an office experience that reflects the same level of professionalism and care that she personally provides.

I've been a patient at Internal Medicine Associates since September 2025, and overall, the medical…read morecare has been top-tier. The Pros: Dr. Bishop is phenomenal. Finding a doctor who actually takes the time to understand how a specific medication will mesh with your lifestyle and body is rare. She's incredibly thorough and has been very accessible via the patient portal whenever I had follow-up questions. The nursing staff also deserves a shout-out. They are wonderful and very understanding. During my last visit, one of the nurses gave me some great, practical tips for managing my allergies, even sharing what works for her own kids, which I really appreciated. The Cons: My initial experience was a total nightmare due to insurance hurdles. While that isn't the fault of the practice itself (third-party insurance is the absolute worst), it definitely made the start of my journey here rocky. More recently, they've implemented a new sign-in sheet process. Since this was a change from previous visits, I mistakenly thought it was only for new patients. When the front desk clerk asked me to sign in, she responded with a confused look and a bit of a rude tone. It was a minor friction point, but a little more patience for returning patients adjusting to the new workflow would go a long way!

Unprofessional office. I have problems every time I have an appointment. I'm charged incorrectly…read moreevery time. The same amount. And it always takes 5 people to figure it out. And u have standard insurance. They don't answer their phone, it's hard to reach them, they don't get back to you in a timely fashion, they use over seas support who is often clueless, the parking is terrible, people are rude, it's unfortunate because the doctor is great but she's leaving.

Maple Primary Care is amazing and Dr Manvinder is an absolutely godsend. She offers a plan service…read morefor those that don't use insurance to pay a monthly fee ( single, family, employer options) to included standard preventative primary care...lab work, women's health at a reduced fee). I needed managed care as a diabetic with high blood and loss job coverage so it was a perfect find. Dr Manvinder is excellent, very empathetic, takes time answering questions, provides education. Easy to get appointments. Larissa, her assistant is also so kind. This is what healthcare excellence and quality doctors look like. Please go to Maple Primary Care... you deserve the best! Thank you Dr Manvinder for the amazing care this past year!

Doctor Ks office was super swift at getting me in. After my appointment i got confirmation texts…read morewith the address and contact info which was a nice touch! Since it was my first time it was nice to have that texted to me so i could find the office. The level of care and empathy she has is unlike any other doc. She takes time and actually looks in my eyes and looks like she cares about my wellbeing! Bedside manner is a A+. My prescription was sent right away and she even texted me a GOODRX coupon code i used Talk about going the extra mile! She saved me $35 on my medicine! I would recommend her to anyone!

Dr. Alloju is one of the most caring, kind and attentive physicians I have (and I have several…read morespecialists!). She's always professional and on top of my care. I highly recommend her practice for anyone looking for an endocrinologist. You'll just love her!

Those 2 receptionists in the front are unfriendly lazy and had very bad manners . I do not…read morerecommend this clinic .

From the office manager to Medical assistant to doctor this…read moreis a fantastic practice The quality of care and concern is top notch and the doctor totally addressed my thyroid concerns. They do bloodwork on site and the medical assistant has the magic touch because it's impossible to get blood out of my veins. I went immediately and had an ultrasound completed and I go back on Friday for my Mammogram. Just overall best most detailed care I've received in a very long time if ever !

Unfortunately, I cannot recommend this office. After two visits, I was prescribed medication that…read moreworsened a condition I had already discussed with the doctor. Additionally, during my visit for blood pressure concerns, accurate readings were difficult to obtain due to outdated equipment. I believe more attention to patient care and updated tools would be beneficial, rather than encouraging on-the-spot Google reviews!

Dr. Astrid Gutsmann is an exceptional physician.  (With a smile) She listens carefully to my…read moreconcerns, explained my condition/treatment in layman's terms, and never rushes through my appointments.  The staff (Jazz and Phillip) is friendly, very helpful, and personable.  The wait time is always short.  Highly recommended. - Ed R.

Dr. Gutsmann is a really great Doctor. She really listens and cares for her patients. She is truly…read moregifted in multiple areas. I go for hormones, migraines and regular physicals, she can do it all!! I cannot recommend her enough.

This clinic was a godsend. I had a UTI and needed treatment urgently…read more It had just opened, 8:00am, pouring down rain and when I entered Receptionist Christina greeted me and allowed me to give a specimen before I'd even checked in. My Check-in was fast since I'd been treated there before for a sinus infection. Nurse practitioner, Justin Nichols was personable and professional-- explained my specimen showed white blood cells, would be cultured, then checked my kidneys for pain and prescribed an antibiotic. Best experience--

Im no longer going to this urgent care. I've had enough negative experiences. The PA are on a power…read moretrip and completely rude. Way to expensive to constantly be let down leaving with issues unresolved. I had zero issues with Adam but anytime I've seen any other PA its been a very bad experience.