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    Collin County Surgeons

    5.0 (3 reviews)
    Open 8:00 am - 5:00 pm

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    Snyder Ann H PA - Hope nothing serious wrong!

    Snyder Ann H PA

    1.3(3 reviews)
    0.2 mi

    I have been able to get into the office when sick and had good experiences. However, I was…read morestarting my GLP journey (4 months of build up on dosage). I was sent a text to bloodwork but couldn't because of travel for work. I called in that Monday to explain the situation, ask for my next dosage and schedule an appt the following week to get bloodwork done. However, Thursday came and no prescription was done (it takes a couple of days for the pharmacy here to get meds). They finally prescribed the new GLP but the dosage was the same and my insurance wouldn't cover it. I called the team, told them about my experience and was never contacted by the team - it has been a week or more. They are a very busy office but doctors/team should still be professional and care about patient experience...not to mention that the reason for GLP use is also to prevent stroke, diabetes and other issues.....shameful.

    I was a patient here many years and didn't have any major problems until the nurse (not sure of her…read moreexact title), got my mother's (who was fighting Parkinson's at the time), and my blood work mixed up, which led to them calling my mother in to the er for blood work because her white count was high. We went to our appts at the same time, same room. My white count is always high because of a blood disorder I have. I knew that's what happened as soon as my mom told me they had her go to the hospital. That was very upsetting, because I knew it took a lot out of her to make that journey. I told the office manager about it and it was like, that happens???? I told them I never wanted her to care for my mother or I ever again. Give us somebody else. Unfortunately, we still ended up with her a few times. I switched to Medicare when I turned 62, and was sold an Advantage Plan. I told them about it, they said they'd get signed up since I'd been going there so long. I went in for a well check, can't remember if I pd a co-pay or not. Then, it was time for a med check, I made the appt., started driving to my appt., which is 80 miles round trip, they called me while I was on my way and told me not to come, unless I pd cash??? They said they'd insurance kept asking them for more paperwork and they didn't pay for my last appt., so unless I wanted to pay cash not to come! I said I'm over halfway there and I need my meds refilled, they said sorry, they weren't taking my insurance. I went back home, I was pretty much out of meds, there were some waiting at the pharmacy, but they pulled them back and wouldn't let me have them. These were not the kind of meds you cold turkey, you're supposed to titrate them. They left me with NOTHING. I called my insurance and had the office manager on the phone as well, trying to figure out what paperwork they still needed. During the phone call, the insurance company told me the dr.'s office manager had hung up! I couldn't believe it! This was serious, going without meds, after I'd been on them over 35 years and she just hung up! No one from this office ever called me to follow up, ask how bi was doing, nothing! I ended up in the er, hadn't slept in almost a week, just 30 min a night, my fibromyalgia pain was bad, and I started hallucinating. To this day, after going there, I think almost 15 years, this was how much they cared. THEY ABANDONED ME.

    Medical City McKinney

    Medical City McKinney

    2.5(171 reviews)
    0.0 mi

    I went to the ER at Medical City Mckinney Texas on 121 in Mckinney on 6/22/26 around 5:30 pm…read more Presented with high blood pressure, light headed, and shortness of breath. Walked into the facility with my neighbor, who had brought me in. They took me back fairly quick (about 10 minutes) Nurse hooked me up to take my BP and O2 stats. BP was very high (224/110ish) O2 levels up and down between 82-93. Daughter had arrived about 10-15 minutes later and came back to the ER room. Nurse 1 comes back with EKG machine and declares the machine does not work and needs to get another machine. 45 minutes (could have been longer) another machine was tried for an EKG by same nurse and declared that machine did not work either. Rolls that one out. The nurse tried to draw blood and was unsuccessful. Another nurse comes back in to try to draw blood and after the four attempts and multiple bruises was finally successful. (approximate wait was another 30-60 minutes). Only blood was drawn at this time. I now have 5 puncture marks where they were digging for a vein and bruising was already seen. Blood was drawn from the tube that was put in the arm to administer medication and future blood draws. A new Ekg machine wheeled in by a new tech. He runs the EKG and there is no paper in the machine. He does not know how to load the machine and has to ask for assistance. At this point I am very stressed with all the malfunctioning equipment and lack of experienced staff. PA comes in the room after about an hour to 2 hours later (no meds administered for BP yet) PA asks me questions but offers nothing medically (my expectations for the PA were that I would know what was causing the spike in BP or at least be given medication to bring down the BP but that did not happen.) PA leaves O2 stats are still fluctuating. I asked for a manual BP check because I have numerous issues with the automated BP machines in the past. I was told by Nurse 1 that she did not know where a manual cuff was. Respiratory therapy was administered around 8 or 9 (not totally clear on the time) Administered a breathing treatment. Nurse 1 comes in and I again asked for a manual BP check. She said she was really busy (I must add that I witnessed, as did my daughter, Nurse 1 and the PA having a race with the wheel chair in the hallway, they were playing around and laughing prior to me asking for a cuff. Thoughts were they had time for THAT but not time for the patient. ER's are very stressful for patients and staff. I am all about laughing and relief from the stress but as a patient being ignored, the optics were not great. Sat in the ER about another 3 hours before anyone even checked on me. I had gotten up about 3-5 times to use the restroom during that time. No BP meds administered yet. It is midnight and finally a physician comes in and says "I see the BP medication is not working" to which my daughter and I both announce 'NONE were administered". She says we are going to have to admit you because I cannot let you leave with your BP this high. No beds were available. It's midnight and it is obvious that no one in a bed was going to check out at that time so I waited. Meanwhile I asked again for a manual BP check. Physician leaves, my daughter goes to my house to pack a bag. And about 15 minutes after the physician leaves they bring in BP meds. Let's be clear I was admitted at 6:00pm and no meds until midnight. A paramedic came in to take a manual BP but struggled with the cuff. He had to get another one stating the other one did not work. He fumbled with it and kept trying to see if he could read it, looked up at the monitor and stated it's the same as what is up there. I am no expert, but it appeared he did not know how to manually take my pressure. I truly cannot prove that but given everything that had happened up to that point, coupled with all the malfunctioning equipment, my confidence was waning. Meds were not administered for my BP until after midnight. Not enough room to continue the story but I will end with I Left against Medical advice after a number of other things happened. Checked into Medical Center Dallas Heart and Vascular and received EXCELLENT care. Within 10 minutes there I had EKG, Blood work with only one try, Chest x-ray, and medication to lower my BP AND the doctor had come in!! That is how it should be. Medical City Mckinney should be shut down. Notifying, CEO MC Mckinney and Dallas AND Medicare AND Robert Kennedy. Unacceptable.

    Parking is pathetic. I was told to go to building 3. There…read moreis no building 3. There is no help available in the lobby. I found the right building on my second try. The hospital is worse! Avoid if possible.

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    Medical City McKinney
    Medical City McKinney
    Medical City McKinney

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    Collin County Surgeons - medcenters - Updated August 2026

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