I was excited for my upcoming appointment until I encountered extremely rude and unprofessional…read moreoffice staff via text messages. I was informed at 3:29pm the day before my appointment that my paperwork needed to be done by 5pm to be seen the next day for my appointment that's been scheduled for weeks. Of course I wasn't able to complete the paperwork by 5pm the day before my appointment due to work, picking up my child, and needing to get home at a decent time in traffic. If I was informed prior to the day before my appointment that I needed to fill out the paperwork by 5 pm then that would have been different. But whoever was texting me was rude, unprofessional, and disgusting. I confirmed that I was attending my appointment prior to 5pm and planned on doing my paperwork once I got home. I will be looking for care elsewhere.

I was looking for a new PCP and am thankful to have a wonderful care team. I felt seen and heard…read more That is very important to me when choosing a provider. The office ambiance is great from decor to music. It's calming because doctor visits can be nerve wracking. Dr. Cudjoe is thorough, makes sure you understand her explanations / plan of treatment, knowledgeable, proactive and has great bedside manner. I'm looking forward to getting my health back on track, maintaining it and trust that I am in good hands. Lynette was also awesome from beginning to end of visit. They both have wonderful personalities & I'm glad that I chose this practice to entrust with my care.

Dr. Bahrani, Michaella and the rest of their staff were amazing! Their whole team was so…read morewelcoming, and attentive to my questions and concerns. I did not feel rushed, and I highly recommend them to anyone who is looking for care.

I have been looking for weight loss help. And it had been difficult finding something at a…read morereasonable price and healthcare practitioner that made it feel comfortable. I am about to embark on a journey without breaking the bank. And there are some fun perks too. The consultation is free and there is no pressure at all. Super excited to see what is to come

I came in to get bloodwork done two weeks ago , I was then told I need to schedule a follow up…read moreappointment for an annual ( which I also wanted to do in the first place ) I'm 20 for context, and just moved , so i'm trying to find a new doctor. It's my first time taking care of ALL the paperwork, appointments, checkups, etc. What I clearly didn't know , is that bloodwork and your annual visit should and will be done at the same time too , you know .. avoid having the come and pay for a completely separate visit. I came back in Today , to get this " annual " , and also wanted to voice a concern I was having . More context , I had felt a lump in my chest and wanted a "professional " to check , she comes back 3 minutes later to tell me that they will have to charge me an extra visit ( apparently NOT covered by my insurance) for her to check this lump . Almost walked out on me mid sentence trying to ask questions about this ridiculous extra charge , and when I stopped to tell her that I wont be doing that and will then be going somewhere else for a checkup , she continued to question my decision saying that "I need this exam " . I've never had someone attempt to peer pressure me into getting any type of medical exam before , and honestly by this time I just told her I wasn't sure I even wanted any type of exam from them today . These again are just small issues, and suspicious that built up over the visit, and it just keeps getting worse. Finally my no was heard and she left to tell the doctor I didn't want to add on this extra exam , and as stressed as I am about it i'm not going to keep going to a doctors office that care more about the money than my health. After she left to update the doctor once again, one of the receptionists entered the room and started questioning me about now not doing this annual . This are the things she then stated that were not communicated with me . 1. They didn't get everything tested I asked for the first time for my bloodwork( which they said would be done) and now they planned to get more bloodwork today . None of this was made aware to me , which is very important considering you need to fast before a bloodwork appointment. 2. She then told me " well things came up with your thriod and we need to check it again , and that " we needed to check my magnesium again", for some undisclosed reason. They will lie to you for the sake of money, and will give you fake health scares . How I know these were fake made up on the spot diagnosis's? My grandmother was a biology major, science teacher, and studied in med school , and yes I will ask for her knowledge about these things , because she will be able to truthfully with my best interests in mind, to tell me my results. My vitamin d and b12, b6 was low, but nothing unfixable. Also yes I take health incredibly seriously. This combined with her blocking my only exit , just made me want to leave immediately. I wasted time and gas, just for multiple people to attempt to gaslight get me into getting an overpriced groping . As i'm leaving , already aware of this $25 cancellation fee that posted up around the office 30+ times , the other receptionist tells me she will label my appointment as a cancellation. Yah, absolutely not, I wasn't seen by the provider, and it's not a canceled appointment due to me literally showing up. I try and explain how she never saw me , and that I really just didn't want this charged on my card, because I already extorted my monies worth of gas getting out there. I directly ask " If they will charge me a cancellation on this visit ( yes or no question) , which she then responds " well i'll tell her you were not seen but I will have to label it as a cancellation " ( neither yes or no) . Also I think my provider would know if she did or didn't see me . This offices lacks compassion , professionalism , safety, communication, and ethical integrity. Just another mediocre money hungry business that makes you feel as if your problems or health concerns are an inconvenience. I've actually never wrote a review or anything service industry wise cause i've been IN the trenches for a long time . I've had bad experiences with the medical industry before , and once again let me reiterate my health is not something i will ever risk. Everything about this office is a screaming red flag and scam , the people in the office do NOT care about your health and concerns , and your needs will NOT be meet . It took me unfortunately two visits to realize. AVOID AT ALL COSTS, i'm being so serious, if you are new into looking for good doctors office or physician DO NOT go here . I wish I'd known before the second trip out , but hopefully I can help someone looking though yelp .

I love a doctor who is approachable and is willing to take the time to explain everything from…read morediagnosis to treatment and sometime referrals when needed and Dr. SANGHVI along with her associate are just that. A true blessing to call them my DOCTORS. They care for their patients and it shows!

(This is a review on the front desk - the physician's assistant / provider I saw was fantastic!)read more

I have had absolutely the worst experience at this office. I would not recommend this place to…read moreanyone. Not only did the office bill my insurance wrong and claimed they couldn't correct it and gave me the run around. They then sent my bill to which I had already paid to collections because it was paid under the wrong invoice. This was due to the fact that they have thousands of invoices they explained to me at Texas Health Physician Group. Really?! I asked them why this was my problem and they said I should have called to verify if my payment went to the correct one. My response was that I only had one invoice. Again he said they had thousands of invoices! Stay far away from this place unless you want to be paying for someone else's bills.

I made an appointment weeks ago for today at 1:45 p. During that phone call, I provided my medical…read morecoverage information. I received a call two hours before my appointment that they were not accepting any more new Medicare patients. I had just finished getting ready for the appointment. The process was mishandled. I am so disheartene.

I have been trying to get my medical records from this practice for almost a month now. I've faxed…read morerequests multiple times, spoke with several people over the phone, left Angela a message at the McKinney location directly, and messaged through the portal. I still can't get them. Guess I'll continue to try... I don't suggest this practice.

This is our experience:…read more Prescribed father meds for a sore on his foot that had instructions for putting in eyes My mother didn't get her cough prescription so had to call Dr and make another trip to pharmacy I was missing one of my prescriptions, again had to call and make another trip to pharmacy xray results require a visit to review Lab results require a visit to review Prescriptions sent to wrong pharmacy Prescription was to take 1/2 pill but we were given capsules not tablets No refills on any prescriptions -only 60 days then need another appointment Over an hour wait when we had appointments Asked for home care for father and was told we need to make another appointment which turned out to be a referral for physical therapy (Dr had just seen him already recently) Don't see all medications on portal Father saw her 7x in 4 months - initial exam, lab review, knee pain, 3 month follow up, lab review, back again for knee, then required a visit again for home health care referral Simple portal message would have been sufficient instead of all these appointments. I went in for a prescription and told Dr I don't want it prescribed for 1 month when new insurance kicked in. When I called a month later for prescription, was told I needed another appointment! On a side note, Dr was nice and treated my family good, but due to the many appointments and miscommunications with meds we decided to see another Dr.

Awesome people. Dr.bagdure listens and ask lots of question to get to the problem she is amazing…read moreand i definitely recommend her! Ashley and Amy are amazing they do a lot and are so sweet. Ashley always makes me smile and Amy always gives me an awesome goodbye and smile! Love them all!

My wife has been going to Questcare in Melissa to see Dr Elizabeth Tu. Unfortunately ,Dr Tu…read moretransferred exclusively to your McKinney Office. Let me state very clearly that my wife is very pleased with Dr Tu and the subsequent comments have nothing to do with her fine skills and services, nor does this have any bearing on the quality of service at your Melissa clinic. Your McKinney office did bloodwork labs on Tuesday on April 29th. She also requested a referral to specialist. After leaving multiple messages, she has yet to receive any call backs whatsoever! There are no lab results or referrals in my portal after a week! I can understand not being able to answer a phone call, but someone should have returned her call within 24 hours. Your office practices at this location are pathetically incompetent and abysmal. How you are able to maintain a medical facility at this location incomprehensible. Sadly, my wife is going to seek a new primary care provider. She adores Dr Tu, but cannot continue with your McKinney clinic. Sincerely, Steve F Anna TX

Call and asked to squeeze my mom in for an appointment today, they said bring her at 10:45. Got her…read moreright in and then called for her an ambulance to take her to the ER. Thanks for getting her in and assessing the the treatment she really needed.

Primary Care Practice Myself, Husband and Daughter are…read morepatients of this practice we are so glad Stephanie and Diane got to open and have a Family Practice of their own. Their expertise and exceptional care have made a real difference. Thank you for being amazing ladies and physicians. Thank you for the difference you two make in the lives of you patients! You lady's and your office staff are always warm, friendly and professional.

My experience is I called to set up a new patient appointment and was told this practice does not…read moretake patients in their 60s or older. No idea why this age limit is not posted. Don't waste people's time (and even older people CAN have their time wasted) and don't insult people. The scheduler kept saying the practice doesn't take new Medicare patients. I repeatedly said I have private insurance, not Medicare. I understand code for ageism. I worked in a medical field. So here's a heads up. I've r 59, find some practitioners that wants to provide care to you.