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    Collier Neurologic Specialists

    2.5 (6 reviews)
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    I received excellent care from Dr Krueger. He and his staff are caring, knowledgeable and very professional.

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    Glenn Flanagan, MD - Naples Regenerative Institute

    Glenn Flanagan, MD - Naples Regenerative Institute

    4.2
    (6 reviews)
    2.0 mi

    Had PRP for my back. Dr. Flanagan is very nice and informative. Definitely knows his stuff…read more Explained each step as he was performing the PRP injection. It's been 2 weeks and I do feel a bit better. Haven't had extreme pain shooting down my legs. Didn't want to keep getting cortisone injections because they destroy the bones. I'm very happy so far. Would definitely recommend Dr. Flanagan. He is the real deal.

    Following a hard impact fall, I was in excruciating pain in my lower back. I went to a neurologist…read more& a different pain management doctor with the pain only getting worse after their treatments. I was referred to this clinic by my sister. I was desperate and decided to give him a try. It was easy to get an appointment. The office staff were efficient and courteous. I saw Dr Glenn Flanagan. He spent 2 hours with me, listening to all of my concerns. He asked many questions and then suggested a course of treatment. He gave me an injection and the pain was gone. It's so difficult to find a knowledgeable doctor that you can trust. I can't say enough about how professional & concerned he was. A few days after my treatment, the staff called to check on my condition. I would not hesitate to recommend Dr Flanagan.

    Photos
    Live ultrasound evaluations in the office. Here we are evaluating a meniscus tear before PRP and stem cell treatment.
    Live ultrasound evaluations in the office. Here we are evaluating a meniscus tear before PRP and stem cell treatment.
    Precise injection into the knee joint with LIVE x-ray!
    Precise injection into the knee joint with LIVE x-ray!
    Glenn Flanagan, MD - Naples Regenerative Institute

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    Deborah A Harrison, PhD - The Counseling Associates

    Deborah A Harrison, PhD - The Counseling Associates

    3.4
    (5 reviews)
    2.9 mi

    Outstanding therapy office. Could not be more pleased with the outcome…read more Highly recommended.

    TL; DR - False billing practices, unauthorized charges,…read moreunprofessional receptionist, failure to match clients with therapists based on issues presented, failure to return calls/texts/voicemails. I called initially in late June or early July 2018 to set up an appointment. I left two voicemails - no response. I then reached out again in August 2018 and left a voicemail and sent a text. I was finally able to set something up via text only - the receptionist never called me back. They then asked for all of my personal information, insurance information and credit card information via text. I said no - I wanted to be able to call at their listed phone number and speak with someone, if they could only respond via text on a number not publicly attributed to the business then the answer was no. After several further attempts to reach them, I finally got through. I didn't feel good about the process and wondered if I was being scammed throughout. My first appointment was set up via text. I specifically stated the issues I wanted to discuss and I was given a therapist who had no background in any of those issues. I asked why I was scheduled with her and they said that she was actually very versatile and had knowledge and of the two with a strong background in the issues I wanted to discuss, one did not take my insurance and the other didn't have availability. Again, this made me feel not great about the experience, however I left the first appointment scheduled and figured I'd see how things went. During the first appointment the therapist mentioned she would be out on maternity leave shortly so she though she should switch me to a colleague. I again asked about either of those who had a focus on what I wanted to discuss and she thought it was very odd I wasn't scheduled with the one. She said she could continue to see me in the meantime and would work on getting me an appointment with the one who took my insurance and had a background in the area I wanted to discuss. Fast forward a month or so and I have an appointment with the second therapist. She was fine. I went to several appointments but didn't feel like we were making any progress and decided she was not a good fit. I discontinued my therapy visits within four months of the first appointment. During this time I start receiving charges on my credit cards in various amounts. My copay is a set amount and I had nearly hit my deductible for the year, so I thought it was odd I was receiving charges in amounts of $10, $20, or $30. I did switch insurance at one point so my copay amount changed, however my deductible was consistent through the end of the year (my company just updated their plan early). I let all of these charges go and just decide to assume the best. I never received a receipt or a billing statement. In January 2019 I received new charges to my credit card. My final appointment had been mid-December 2018. I asked what the charges were and why they were made. I was advised they were for appointments in October and December. I asked why they were billed then which was nearly 3 months after the October appointment. I was given no clear answer and just a blanket statement that I had authorized them to bill when they received information from insurance. They also had no clear answer as to why differing amounts were billed on various dates. On January 23, 2019 I revoked all authorization to make any charges to my credit card and requested in writing via text (which they acknowledged) and in a voicemail both billing statements and receipts for all charges. Today is August 27, 2019 and I have received nothing. I am filing a complaint with the Better Business Bureau, writing a report on Yelp, and reaching out to my credit card company regarding these matters. I am also considering filing a police report since I have never received any documentation as to what the charges are for, and since they are in varying amounts, I am not certain that they were all legitimate charges. In my personal experience this business is not about helping the clientele - it is about doing what they want in the manner they want to do it. I have spent far too much time dealing with problems created by this business because they failed to act in a professional manner by placing me (the patient) with a therapist who was not capable of addressing the issues I came to them about, failing to provide billing statements, failing to provide receipts, and failing to respond in a timely and professional manner.

    Collier Neurologic Specialists - neurologist - Updated July 2026

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