I don't write medical reviews on Yelp, but this experience was scarring. I hope no one else has to go through it. Dr. Colleen McNally is arrogant, lacks empathy and failed to do her job. She didn't review my MRI results and it turned out the imaging center missed a mass that was ovarian cancer. Dr. McNally didn't do a physical exam; she just read the 2 page report. When I got the MRI results back the second time, it said I likely had ovarian cancer. Feeling overwhelmed and panicked, I drove to my appointment with Dr. McNally and they had me wait in the waiting room for over an hour while I was sobbing hysterically. She saw patient after patient there for regular check ups while I was shaking. No one even talked to me. When I finally got in the room, she was cold as ice and told me this was my other doctor's responsibility as well. She also said I had a very good chance that if it was ovarian cancer, it was advanced stage. Dr. McNally did nothing to expedite my surgery, just handed a name of the surgeon to me. Her office faxed over a bad copy of my report, so the surgeon's office couldn't even read it and delayed my scheduling. I was in the fight of my life and she couldn't be bothered. After my surgery, she never followed up and never showed an ounce of care. She should have to pay for her negligence and the trauma she caused me, but California makes it almost impossible to sue a doctor for malpractice. read more

Worst doctor I have ever been to. She was so rude and condescending. I have never experienced a more uncomfortable medical setting , the way she went about educating her patients is ridiculous and when you leave her office you feel terrified and fed with misinformation. Also her office quoted my labs incorrectly so insurance would not cover them and I had to start an appeal process. read more

Based on my experience, my review is a minus five. Colleen McNally is rude, unprofessional, and does not care about her patients. When you call her regarding serious sympthoms that you are having, she does not want to listen and says she is busy with patients. Not only that, but she unnecessarily scares patients without having a diagnosis and says she is just being honest. It takes weeks to schedule an appointment with her and cannot see her nurse practitioner, Suzanne, if you need to be seen quickly for certain conditions, because that is their policy. Her scheduler, Emily, made no effort to move up an appointment to receive treatment for a possibly life threatening condition where time is of the essence. Emily said that I was on a cancellation list. I cannot be expected to drop everything at the last minute to go to a doctor's appointment when another patient suddenly cancels. To make matters worse, Emily hung up me when I tried to move up my appointment. As a paying patient, I deserve to be treated with care, professionalism, and RESPECT. Do yourself a favor and do not go here read more

I absolutely love Dr. McNally. She truly represents the best of every category you would want in an obgyn. My pregnancy was relatively normal until the end when we realized I was having a large baby. She always made me feel safe and ready. I saw her every visit so that made all the difference too. We ended up having to do a c-section since the baby was so large and that went amazingly well. There were some reviews a while ago talking about the office staff and their issues. I will say I saw those issues in the beginning of 2018 but somewhere along my pregnancy all the front office staff has changed and they are so wonderful and friendly now. Total 180! The entire office is pleasant. Also, I really like their ultrasound technician, Erin. She is fun and thorough. I just had my baby and am actually sad I won't be seeing these people on a regular basis anymore. They become your support group and they are all truly wonderful people. read more

Very unpleasant visit at her office. She was rude and arrogant when she answered my questions, not very informative. I will never see or refer friends to this doctor. read more

Colin McNally is the best women's doctor in San Diego. She helped me through my 1st child after losing a pregnancy at 5 mos by a completely Other unethical doctor at Sharp. Colin really cares and is always warm and inviting and informative. Always guiding in the right direction and always willing to listen. She never has rushed me and always took time to actively listen and help and provide the best care possible. She is the best doctor for delivering babies. read more

Worst doctor I have been to, she is rude, arrogant, and intimidating and actually will ridcule any question you have in an effort for you to not ask questions, her job is to answer questions, she just doesn't want to or something, she treated me like an annoyance and I feel sorry for people who think this is the best they can do NO ITS NOT that is not the way you should be treated. No one should be treated. first appointments I always made excuses for her rude arrogant behavior like ohh well maybe she is overworked and poor her, No! I think she just thinks quantity over quality of treatment she made us go to a prenatal visit and didn't answer any question forward, and she was always very short and bad tempered. I won't give her anymore of my time or thought as she really is not worth any. read more

Nope!!! Never going back to her office again!!! I don't care how many doctors come and go from that place. As long as she's still there, she bring nothing good. And that says it all! Her colleges couldn't stick around and continue working with her, even Sharp Hospital gave up on her. She couldn't keep afloat because all her staff left her, so she called on UCSD to save the place! read more

Dr McNally was rude and condescending when presenting me with sensitive and confidential medical information. I would not recommend her to any young women looking for consultative, caring and professional help in the realm of sexual and reproductive health. read more

Best doctor I ever had...she the one who deliver my 2 son ...zion and zeus ...easy to talk and she honest with everything.....100% I will recommend doctor Colleen Mcnally read more

Colleen is a very good doctor. She's smart and experienced, BUT..... one con about being voted one of SD Magazine's Best Gynos is that the whole town is already on her list. Once that's established the doctor has too many patients and you just become another name. A regular check up takes months in advance and unless you've got serious issues, she'll rush the appointment and just do the stereotypical prescription of drugs and shoot out the door. I'm sure she'd be nicer if she had the time, but she looks stressed out and the pressure for you to hurry up is also up there. The problem is never solved, just sidelined by pharmaceutical incentives. I'm going elsewhere. read more

Dr. McNally is sweet, very overworked, and experienced but will help you have the best birth experience possible (she does not have time to talk during appointments though, so be warned). She also supports natural childbirth and was fully onboard with my birth plan, as well as specializes in abnormal bleeding. I lost five units of blood during my last birth, so this was important to me. She had everything lined up for my birth, and thanks to her and Dr. Meshkat (who delivered my baby after McNally's shift ended), I had a safe and incredible birth. With your first visit, you'll possibly get 10 minutes. Every visit after that will range from 2 to 5 minutes each. She's caring, kind, but is in a major rush since she's in high demand and she's not going to sit and talk... She really does not have the time to talk about your diet, see if your taking care of yourself, or explain good habits mothers would do well to do. This is why I chose a midwife the first time, but I almost died, so I need to go to the hospital. She specializes in abnormal bleeding, so I like that. A doctors world is crappy, you have to realize, they don't have time to give adequate care of their patients, just tests. You going with her is just a hoop to birth at Mary Birch and have an experienced doctor at your birthing with medical equipment. For first appointment don't have more than five pressing questions, be to the point, and have sympathy that she doesn't have any bloody time! If you need birth support, you'll need to hire someone on the side, out of your own pocket, to get the help and education a first time mom needs. And a first time mom really needs one on one time. I really recommend her, but really wish she wasn't so busy. She's a really great doctor! Pros: Great for high risk and bleeding. Caring. Likes Natural birth, if that's what you want. Doctor who isn't trigger happy with C-Sections. Won't do internal exams till 36 weeks. Won't push for internal exams during birthing. Con's: Can't sit around and talk to get to know you. Doesn't have much time for appointment visits. P.S. remember to bring sunglasses to your birthing!!! They turn lights full bright when they need to examine you and when you start pushing. Lights are so bright! read more

Dr. McNally was my OBGYN for all three of my children. She helped me bring 3 healthy children into this world, despite some significant health issues along the way. I am forever thankful for her calm and caring attention to me and my babies. She gets busy, as most doctors these days do, but at appointments she made the most of our time while making me feel supported. And when I needed urgent assistance, I could tell she pulled some weight at the hospital because I was taken care of quickly and thoroughly after she had been called. I did not receive the same quality of care with an OBGYN that I went with at another time. Dr. McNally, thank you for everything! read more

My visit was wonderful. Martha the receptionist was very nice and sweet. Nurses were also amazing. Doctor McNally was pleasant, took a great amount of time asking me questions about my background and about my options. Fantastic doctor visit experience! read more

I had to get minor surgery 'up in there' back in January. It was my first surgery, ever, and I was absolutely terrified. But I was tired of suffering from the symptoms leading up to it, and an unexpected, horrifying, painful biopsy (the kind of experience that is so awful to talk about you have to laugh) performed by Dr. Brahmbhatt the previous month confirmed that I had to deal with this or live a less-than-reasonable quality of life. Dr McNally and Louise, who set the appointment, were nothing but kind to me. (Shout-out to Louise who was so patient and friendly while setting up my appointments and answering my insurance questions. She was a doll.) A week prior I had my pre-op consultation with Dr McNally. I was about due for my yearly lady exam, so Louise managed to squeeze that in at the same time. I was very pleased about this as it is very difficult to secure an appointment. As my consultation came to a close, Dr McNally gave me a big hug and told me everything will be just fine. And it was. My problem is solved. read more

I think this clinic is the rudest I never ever seen before. If don't wanna get a stress, don't go there firmly. . . ... read more

I have been seeing Dr. McNally for many years now. I was so happy to visit again at the Women's Health Center. The location of the facility makes it easy to find and parking is abundant. The waiting area and checkup rooms are clean, nicely decorated and well kept. The front desk personnel was especially helpful and kind. The wait time was short. Dr. McNally is one of the best! She not only has incredible credentials, but, this is only part of what makes her so special. She truly cares and has a warm, sincere bedside manner. You can be assured of the most professional interaction and dealings with Colleen. Whatever your needs, she will address and provide you with the perfect protocol. Colleen's expertise in business is obvious as well. She manages this practice in a way that shows her hands are always involved. I was in a situation where I needed to see a Doctor immediately and Dr. Arrieta saw me on the day I phoned in, almost unheard of in other practices. I felt as though Dr. Arrieta was a direct reflection of Dr. McNally, who is my first choice OB/GYN Doctor. This is YOUR home for any female needs. read more

I only saw Dr. McNally once for an annual exam but I had a terrible experience. She was cold, unfriendly, and actually interrupted me when I was voicing a concern. I was shocked by how dismissive she was. Usually a doctor will ask if you have any questions or concerns, but she never made an effort to listen to me. I originally made the appointment with her because she appeared on a list of San Diego's Best Doctors (according to some survey of their peers), but I would never recommend her anyone. read more

I have been going to Dr. McNally for 8 years and in that time she delivered my two babies. (now 7 & 4) I have always loved her and described her to everyone I knew as a sweet angel. In fact, I have referred many friends over the years to her saying she was the best doctor with the sweetest bedside manner. But, this last appt with her was shockingly different. I came in to discuss one thing, but as she walked into my room carrying my chart she seemed to be carrying a huge chip on her shoulder as well. There was no welcome, hello, or how are your kids as usual...instead immediately she began interrogating me on the Integrative Doctor I had been seeing over the last year (who has helped me tremendously, I should add), and began to scold and belittle me for believing any of the "lies" I have been told. And informing me that it was all wrong. (she never had seen the charts or labs, but simply was going off what I had shared with the nurse.) She informed me that rather than taking vitamins/supplements and natural options, I would benefit instead from seeing a psychiatrist, taking antidepressants and looking into birth control, an IUD or other such prescriptions/medications. She went on for a good 10 minutes lecturing me without giving me a moment to think, while instead I sat there in complete shock. I mentioned to her that I was absolutely confused (as this wasn't something I was there to discuss) and asked what she thought I should do instead. I even asked her if she was interested in seeing my labs or if she'd want to run her own, and her response was, "Um, no. Not really!" And then never offered any other advice or suggestions, instead handing me a list of psychiatrists. Um... for heavy periods and lack of energy? No thanks. At one point I had tears in my eyes and I had to interrupt her to ask, "I'm sorry, but are you mad at me?" It was like nothing I have ever experienced before in my life, and never would have expected that from her. I can completely understand if she doesn't agree with the natural approach I've taken, but after 8 years of being a loyal patient and having her deliver both my children, I would have expected a little more respect. A simple humble approach and mature conversation would have gone a long way with me... Needless to say we had no time to discuss what I was there for, and instead I walked out with tears in my eyes and clouded confused mind as to what all had just happened. With a heavy heart after all these years I will be sending a letter much like this review to her and moving on to someone who values her patients. It's sad how much she has changed. (side note: the staff has ALWAYS been awful and rude. Dr. McNally's sweetness was just what kept me there until now.) read more

This review is also for the receptionist - absolutely deplorable phone manner. Customer service is obviously not on their priority list. Disgusting. read more

Dr. McNally and her staff are hands down the BEST. I never expected to be so well taken of during my pregnancy, then my delivery at Jacobs hospital and today at my 6 week follow up. They are thorough and some of the kindest people I have ever met. Stephanie the triage nurse was an angel through everything for me. Today I met her in person for the first time. A true angel. Thank you to all of you! Keep doing what you are doing. Perfection! I wish I could tell every woman in San Diego to go to this office :) read more

Dr.Mcnally is simply the best, along with all her staff! I had a really rough pregnancy and she really took great care of me from start to finish! I was dealing with the loss from a previous pregnancy and was so nervous, and she made sure I had no worries. From my severe morning sickness, to my gestational diabetes & severe anemia she really kept me on track and made sure I was comfortable and at ease. She pays attention to the needs and desires of her patients & she's so on top of everything! I've never had to wait around for an answer, or a simple refill. I went into labor before my scheduled date and she made it to deliver my baby girl. I really can't describe how much I appreciate her as a professional, hands down I would have to say she is the best doctor I have ever had! Not to mention her staff is so sweet and so on top of everything as well, all of my phone calls are always returned within a great timeframe. Dr.Mcnally just switched from SHARP to UCSD in La Jolla, (she's that great) and the hospital is so gorgeous and the staff is awesome as well! You will not regret choosing her. I appreciate her so so much, she is truly the best at what she does :). Also Emily & Adrianna are great as well! Not to mention Erin, the ultrasound tech is amazing and always in a positive mood! read more

I had a really excellent experience at Dr. McNally's office from the front desk staff, to the nurses to Dr. McNally herself. Dr. McNally has a sunny positive personality. She is encouraging and it is a pleasure to go for the yearly exam that no one really wants to have. She is up on the latest research and that is very comforting and reassuring. read more

I have just had the pleasure of meeting Dr McNally. Sadly it was for a D&C. She was amazing, I was really scared as it was a very traumatic time for me emotionally. She was so caring and took all the time I needed to answer my questions and put me at ease. I felt very safe in her hands. I was pain free after the procedure. Her medical staff were just as lovely and caring. I hope I am blessed to be able to have her as my OB in the future. read more

I recently visited Dr. McNally for my 1st time and it will be my last. My past experience in my previous OBGYN office has always been one of a warm welcome/greeting from the staff. There is definitely no warm fuzzy feeling when checking in as a 1st time patient at this office, not that this is what would make or break my opinion Dr. McNally, but certainly didn't make me feel very welcome. I also have NEVER been asked to sign a form stating that I would NOT ask questions about anything other than my booked appointment. My past Doctor's have always been very interested to inquire about any other concerns I may have had. I was there for an annual exam, however my husband and I are in the beginning stages of pre-conception. I was shocked to learn that I could be charged for asking questions outside of my annual exam! Seriously! I had a 2pm appointment and was called back to the exam room about 10 minutes after. The nurse, asked for clarification why I was there as I had indicated on my form I was there for an annual and had some pre-conception questions. She told me I needed to pick one or the other! Again, I just couldn't believe a healthcare provider who specializes in women's care couldn't take two minutes to answer a few basic questions I had (prenatal vitamin recommendation, what should I do when we get our 1st positive test, any other advise). All pretty basic things that could have quickly been discussed. I waited over 50 minutes for Dr. McNally to come into the room (with no AC). I was very annoyed by this point and the nurse who I believe now felt bad, gave me a pre-conception checklist to complete. I was very confused as it had been made very clear to me by both reception and the nurse that I could not ask these questions. After 50 minutes, Dr. McNally rushed into the room, dropping her computer mouse, very rushed. Never once apologizing to me for the long wait. The exam lasted less than 10 minutes. Her advice for getting pregnant.... have lots of sex. No sh*t!?!?!..... She suggested I send the pre-pregnancy form in, since I decided not to complete it. There will be no need. If this is how you treat 1st time patients, I can't even begin to think of how frustrating the experience would be throughout a pregnancy. read more

I have been a patient of Dr. McNally's since 1993 and she is the best! She is a very busy doctor but does take the time to chat with you during your appointment. She delivered both my children and asks about them and my husband each time I see her. She is worth the wait and I have no problem recommending her to my friends. There is a reason why she is booked all the time! Go see her and you won't be disappointed! read more

I've been with Dr. McNally for a long time and she's literally saved my life. Yes, she's busy (she IS the best GYNO in San Diego and possibly the world) but she does take the time to listen and she really cares about her patients. A good tip is to make your appointments well in advance. read more

I went to Dr. McNally because I was told I needed surgery, and I wanted a second opinion. The care she and her staff provided was top notch. She listened, understood, explained, and made sure I left with all the details I needed to make an informed decision. read more

Excellent doctor. Very courteous, polite and empathetic. She answered all our questions and explained things to is very patiently. Her quick decisions saved my life after a complicated delivery. read more

It's interesting....I read some of the 1 star reviews and had a very similar story. I have been going to Dr. McNally for 8 years as well. I adored her and even referred her to many of my friends. She delivered 1 of my children and oversaw my prenatal care of the 2nd. The last couple times I saw her, something changed. At one point, when I asked her a question, she responded, "I've been doing this a very long time and am very good at what I do." I couldn't believe it....I was asking her a question so I could understand her recommendation....I wasn't asking her the question because I didn't trust her judgment. I wouldn't go to her if I didn't think she was great. I don't care how amazing you are, I don't just take recommendations blindly - I make an attempt to understand and then decide if it's the right approach for myself. I was very sad and bummed that I now will be searching for another Doctor. Colleen, if you take the time to review these reviews - there is something highly respectable in humility. Something which had initially attracted me to your practice is now lost. I'm hoping that you find that again, because if not, you're going to lose a lot of patients. You didn't let me explain my situation and already had a pre-conceived notion of what the right recommendation was prior to walking in the door. You talked over me and didn't listen to what I had to say. Not to mention, your recommendation was wrong....which, hey, it's OK to be wrong, we're all human. But, it's the way that you handled it that is causing me to look elsewhere. read more

I don't know Doctor Colleen yet, but the character of the receptionist Lisa is awful. She is very rude and uneducated. She answers calls as if patients were begging. I don't know how a doctor has this kind of people at front desk. That made me think that doctor Colleen has the same character as Lisa. . Patients deserve respect and attention. read more

The reviews are right on. Very smart but I always feel she's just trying to get through my appointment as fast as she can to see the next patient. Been going there for 17 years, she delivered my 2nd child; and have continued to go there because she smart even though her bedside manner needs much work. Now that I have a HMO insurance - I'm not welcome any long as a patient. No lost sleep here! read more

Dr. McNally was recommended to me by my Nurse Practitioner once I found out I was pregnant. I am currently 32 weeks and I can't say enough good things about her and her office. She is a warm and friendly person. Our visits are short and sweet, but I don't feel as if my care is being compromised. I never walk out of there feeling as though my questions or concerns were not answered. I think she is a knowledgeable and professional doctor and I would recommend her to anyone who asked. Overall, it has been a wonderful experience and I only wish I were staying in the area in order to continue seeing her. read more

She is the BEST OBGYN in San Diego...I have known here for 20+ years, she listens, returns phone calls and is always there when you need her. read more

I am currently going to dr McNally and I think she is by far one of the best doctors I've gone to she takes her time and always answers all of my questions and conserns. This is my second child and she has made my doctor visits worth going to my last doctor would barely say hi. I'm more then pleased and would recommend her to anyone. read more

In person, the staff wasn't near as bad as they were on the phone. Dr. Mcnally took her time and seemed to be genuine!

Dr. McNally is a great doctor, but her office staff isn't worth going to see her anymore. I've never experienced such terrible customer service to patients until I went to this office. The office girls are always rude, roll their eyes at me, have a rude tone and demeanor. Not only are they rude, but every time I go in I have issues with them faxing off my prescriptions since I do mail order medications.... After a couple years you'd think it would already be in my chart? No. Of course not. That would be too easy. My mother called in to remind them to fax it off, and they were extremely rude to her. Then I got a call from the office and they told me they faxed the prescription off, but made bitchy comments about my mother calling in. Since I trusted the fact that they had faxed it off I waited the 1-2weeks for it to arrive like they said it would. I called into the mail in prescription customer service 2 and a half weeks later after receiving my bill for the visit and yet... No prescription still. They never received a fax from my doctor. Surprise surprise. Sure it could have failed. But in the voicemail saying it was faxed, the tone came across as rude about whatever they discussed with my mother. I don't know if they really faxed it or not, but all I know is I NEVER want to deal with those ladies again. It's sad I can't go see a great doctor because the staff underneath is so rude and I truly believe they just don't care about the patients. They make me feel like just a number to them. My mother and sister feel the same. They haven't had pleasant experiences either. I'm in the process of switching birth control from the new brand they switched me to in February that gave me bad mood swings, Depression, and made me feel angrier on the second week of the pack. So the fact I am still on this birth control when I could have started the new medication if they just faxed it off properly upsets me more. I'm excited for when they do so I can go on my way and find a new doctor next year with a more caring staff. I will never visit this office again. I would never recommend this office to anyone, and it makes me feel sad to say that since their doctors are very good. The rest of the staff, however, I can't say the same. Beyond frustrated for always having the run around with them. I would give no stars if possible, but it won't allow me to so that is all :). read more

I've been going to Dr. McNally for about a year and a half now. I think she's great and highly recommend her. She is extremely smart, knowledgeable and funny. I'm seeing her now for my pregnancy. In response to some of the negative reviews on here, I think you either click with her or you don't. I can see how people could feel rushed because she's a quick thinker, and always ready to move on to the next patient once she's done examining you (btw, I've never waited to see her...she's always on time). Once she realizes you have questions, she'll take whatever time you need to answer them (bring a list, you won't have time to think up your questions there). If the experience you're going for is an efficient appointment with high quality information and a bit of humor, I think you'll love Dr. McNally. If you're looking for more of a "chat with your girlfriend" experience, you might like Dr. Binno in the same practice. As far as the receptionists go, I have never had a bad experience. They're all really nice, and so are all the nurses I've met. read more

I don't write Yelp reviews. This may be my second one ever but oh MAN is Dr. McNally worth it. She is the absolute best. She has carried my family through two high risk pregnancies flawlessly and brought two amazing babies into this world. My first child was breech and with 3.5 weeks to go in my pregnancy they decided to try and external version to see if we could get my daughter's big ol head to flip around. We admitted to Sharp Mary Birch and as soon as they checked positioning with the ultrasound it was determined that whether or not the version worked, we weree having that baby that night. Let me tell you, that is a terrifying thing to hear your first time around! Dr. McNally was such a pro. She calmly and respectfully explained what was happening, and when I was scared to death and panicking in the OR, she soothingly talked me through the entire procedure. She is a champion. We had low fluids once again in my second pregnancy and she competently maneuvered us through antenatal testing and another flawless c-section (she was even able to remove old scar tissue from my first delivery!). I can't say enough about what a kind, intelligent, and professional Dr. McNally is. She is ALWAYS busy, but has never made me feel rushed or unimportant. Whe she is in my exam room, she is MY doctor - not something you find everywhere. You will not regret going to see her. My husband and I joke we would consider having another kid just to go see her again! It should also be noted that her nurse, Erin, is AWESOME. She is juggling a thousand things at any given moment, but never drops the ball. She is a huge asset to Dr. McNally and her team. read more