I had the opportunity to visit this store upon my search of a luxury bag while in Paris. While I am not usually into higher end goods, this was something I'd wanted for a while, so when they had let me in without an appointment I was ecstatic to see my dream bag up close in person.
You enter through a double locked door set which is controlled by a security guard on the inside, and are treated at the front desk. The reps sat us down at one of their open tables and offered us some beverage options: coffee, tea, water. We opted for coffee, and it was a nice espresso to complement the visit.
The showroom is gorgeous and you are already surrounded by displayed Hermes and Chanel. Everyone was very kind in explaining the process. You pick out the goods you would like to see on an iPad, and write the reference number down on a card. I picked 3 bags of the same style in different colors. Unfortunately they did not have one of them onsite, but that was okay because I was on the fence about it anyways.
The bags at this location are consigned, and so do have some signs of wear on them depending on their age. But the prices were arguably a bargain in comparison to the United States. They pulled both bags, and direct me toward a mirror where I could look at how the bag hung on me.
I fell in love immediately with a bag I had been looking at for literally half a decade, and went ahead with the purchase. As we were coming from the States, the rep explained that we would be able to claim VAT Tax rebate upon our return back home, and exactly how to do it and what to look for at the airport. She scanned my passport and set up my VAT tax refund to go to my PayPal account (which needs to be a personal account.)
It was such a lovely experience, and I am so grateful. The entire time we were there I did not feel like I was being judged once, even though we walked in with not much dress on.
My husband was asked to take off his hat and glasses, but that was about it, and even then the front desk joked that the security just wanted his hat . If I am ever in Paris again shopping for a luxury item, I would happily return to this location. I am extremely pleased with everything!! read more