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Collectable Destination

5.0 (1 review)
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Five Below

Five Below

(2 reviews)

Horrible customer service, kicked out for "breaking something" we didn't even and when looked at it…read morewasnt broken. I go to this 5 below all the time with my younger sisters and this is the most disrespect I have experienced from this establishment and their service has never been great. We left the store after we told the woman working that we would not pay for it, she told us to leave so we left. When we turned around the woman working was taking photos of us and our car and threatened to call the police. I have never experienced this kind of treatment in any shop I have ever been too. I myself have worked in customer service and I would never treat a customer how I was treated. I sadly will no longer be supporting this 5 below location in the future.

my daughter and I bought a toy from here today. we asked if we could have the empty display box…read more they said yes we would just have to be charged twice for the toy we were buying. The display has a toy inside of it too. We said of course no problem we don't mind doing that. I also voiced that if we could not have it that is okay too. At first we were told no. then they called another person to the front to ask her. she said we just have to pay for two toys to have the box. she started to rip the box apart taking the toy out of the box. I said if we have to buy the box why can't we have the toy and the box in tact? she looked confused. so I told her never mind but thank you. we wanted the box not destroyed. so the other lady took off the charge and walked over to another worker and said "wow, this is why things are not right in the world." she said some more things that I chose to tune out as I tried to distract my child from hearing them talk badly about us. I do not appreciate the way they handled this situation in front of my daughter and the statement she had to make. Walmart gives us the empty displays for free all of the time with no problem. im not asking them to be the same. just say no if it isn't okay. The older lady with the dark hair kind was the only one who was semi kind to us. A lot of people in this town feel like your employees are very disrespectful to customers.

Collectable Destination - media - Updated May 2026

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