I was wandering around Main street looking for furniture and I came here after I was referred to go…read morehere from another furniture store down the block. I was in the market to get a new sofa bed, but didn't feel like assembling another IKEA furniture. The people here were very courteous and was opened to bargaining. They have a basement with more furniture if you want to browse. I was able to get my couch further discounted and free delivery (I lived only a few blocks away though)! The delivery guys called before coming and brought my couch up without problems. They also helped with some light assembly. I have a pretty awesome couch now at a great deal. Will definitely look for more random things there.

I have never been so offended by any salespersons before. I was looking for a mattress for my guest…read moreroom. I personally prefer mattresses from Asia as they tend to be firmer than most firm mattresses. I called this store to ask about price and delivery options. When he found out I live on Long Island he said they can't guarantee delivery date since they will only deliver to LI if they happen to have furniture delivery in the area. I understand they have their cost so I suggested I can pay for delivery charge and even get a more expensive mattress to justify their cost. This guy just kept nagging how much it would cost them n it won't make sense to deliver despite the fact that I had already suggested to pay up n cover the cost. So I still held my cool and calmly told him again I would cover the cost. He then said "no I can't, it costs too much to deliver. Use your brain to think about it!" I was so furious I stopped him and said "how could you talk to your customer like that? I was being polite and calm, all you have to do is to say sorry we can't really accommodate that. There's absolutely no need to be so rude and ask your customer to use his brain!!" He was like "Ok. Ok." as if he doesn't care what I was saying. Still no apology nor remorse. I asked for his name (Mr. Wong) and I said I don't know if you are the boss or employee but either way good luck I'll give out an honest review in Yelp. And he still said, "Ok. ok" like whatever. I'm not sure if that's his real name but he sounds like around 45-55 year old with an accent. I think he's from Tai Shan area hence his accent in Cantonese. His attitude was like a older people scolding a teenager as if I know nothing. TERRIBLE!!! Never go there people!!! I'll give 0 if I could! The

So yeah, this is a great place if you don't care when your furniture shows up. Huge issues with…read morethis place. Went here with a relative who wanted to buy a new sectional sofa. A style was chosen. A deposit was given. The sofa is not in stock, so a 2 month delivery date was given. What?! What are they doing? Trying to grow the wood? Ok, so the 2 months go by and the sofa is still not ready! Apparently they need another 2 months. What? They need 4 months total?! I'm wondering when the 4 months are up, will they come up with another excuse why the sofa isn't ready. Good thing the old sofa wasn't thrown out yet, otherwise we'd all be sitting on the floor. Left a bad taste in my mouth when they kept stating how they gave a big discount on the sofa. Well the discount isn't worth it, if there is still no sofa to be had. DeRUCCI is a famous brand of high-end bedding & bedroom furniture all over the world. There is over 3600 retail stores in USA, Germany, Italy, Australia, Dubai, Korea, Malaysia, Japan, Hong Kong, India, Singapore and China. On the bright side: Their ergonomic sleep bedding system looks pretty amazing online where they explain the process in full detail. It took 4 years to develop and is the most advanced bedding system of its kind! This is probably something I might want to check into. It's too bad they have product and delivery issues. Final Note: So yeah, this is a great place if you don't care when your furniture shows up.

I was excited for my new couch but the sales reps made this experience such a nightmare. We…read morepurchased the couch and they "suggested" us to TIP the delivery guys an extra $120-$150 on top of the delivery fee ($99) that we had paid for, which we did not acknowledge that as it was a suggestion. Upon delivery, they forgot the couch legs and said they will deliver it the next day and assemble it. We said ok then we will tip you tomorrow and they said no, they needed it today, which doesnt make sense bc they didn't assemble anything, all they did was drop off the couch and unwrapped it. OK fine, we paid them $90 for 3 people, which is more than enough. Mind you, this is a TIP on top of the delivery fee AND a FULLY PAID COUCH! When we did not tip the amount suggested, the delivery guys called the sales rep to call us to complain why we didn't tip more. because I am receiving not up to par service... WHY AM I BRING HARRASSED ABOUT TIPPING WHEN I PAID IN FULL FOR THIS COUCH, GAVE THEM $90 TIP, WHICH WAS VERY GENEROUS. I HAVE ASKED AROUND BEFOREHAND AND THE STANDARD IS $20/PP for LARGE items furniture. The next day, I called the sale rep to make sure they are going to deliver the legs that day. AGAIN, she mentions to tip them. SO I HAVE TO TIP THEM AGAIN FOR WHAT????? At that point I am just annoyed and over it. The delivery guy showed up the next day, we just told him to leave the legs and we will install it ourselves. The sales rep calls every phone number they could reach us at and says the delivery guys want to come in to install the legs and assemble the couch to complete their service. My mom told her that she will install the legs and no longer need there service and they continued to insist on letting the delivery guys install it. After many "No thank yous" it is finally over. Not going to lie, every time i see this couch, it's an annoying memory that attaches with it. Some may think it is a minor issue, but to be constantly harrassing about tipping a certain amount when the service was not even up standard is ridiculous.

Reasonable price , service are fast and free delivery . They assembly my bed very well . Highly…read morerecommended . Thank you

Alibaba lighting was an absolute win to get my new chandelier. Kevin was honest, professional and…read moregave an excellent price /value. The store has many different styles so that you can get a feel for the many hundreds of styles in person. Kevin was then able to show me the different options in his brochures that he can procure. Kevin was very realistic and upfront about delivery time as there are supply constraints everywhere and with everything. This let me plan accordingly and manage my wife's expectations. The light came out beautifully when installed.

Amazing place. We've been trying to find the perfect light…read morefor our newly renovated home and we are so happy that we found this place! They have a great variety of selection and the staffs Michael and Kevin are very friendly and welcoming. They provided great advices in choosing the perfect size and brightness. The prices are fair . Will come back again if we do need more lights! I would recommend this place to anyone who needs light fixtures or lamps. Awesome experience

Just look for Ryan! Huge help! Been to many different places…read morefor the new bed and he offered me a very good price and promos, etc. I would definitely come back for future purchases! Highly recommended!!!

0 stars if possible. Do not go to this place. The salesperson by the name of Pedro is a liar and…read moreand must be scamming. My husband came here to look for a mattress on his own. This place was his first stop in our mattress shopping. Pedro was pushy and again, I am emphasizing on a liar. He told my husband that there was financing options (which we were NOT looking into financing just purchasing/ also absolutely nothing wrong with financing) ... Pedro told him that all that would happen was a soft check onto his credit; Next thing you know, my husband was alerted that there was a new credit card opened under his name. ALSO I went to checkout a different mattress firm in Tribeca on my own, was quoted something completely different than what my husband was quoted on the SAME mattress. When we tried contacting Pedro about all of this mess, he doesn't respond. Please avoid going here, and if you do decide to go to this Mattress Firm, avoid Pedro.

Bought 2 items, a bed and a desk. The desk is fine, the bed broke the instant I put the mattress on…read moreit. I went back to the store and they gave me the run around. Basically told me they have to look up the invoice etc etc, all BS. Told me they would contact me offered no help at all. Now I'm stuck with a broken bed I can't sleep on, and I'm out $400 plus that I spent on it. They said delivery was free as well but the guys wanted big tips.

Poor customer service. After the bed frames were built, I had tipped both the workers but they…read moreasked for more tip..

A spot to grab Chinese style curtains and bedding here in the states. They have a number of bedding…read moresets that are 100% cotton but styles that remind me of my grandmom's generation. Some styles are nice, though, if you like florals.

Love the store , love their bedding sets, my fathe workers are so sweet !!!…read moreGood luck

Opening our first store the boss and employees were very helpful in assisting us to pick the best…read morelighting options that we are striving for. Since i have no prior knowledge and experience in lighting they were patient with explaining to us the different options and different pricing. They offer a variety of lights at an affordable price. Highly recommend! They have employees that speak English and Chinese :)

It's huge furniture and lighting store very big and a lot of furniture options from fancy to…read moreregular. I bought a dining set for 6 and I like it. It's not the best but they said for this price it's good I was looking for something cheap and I thing it did the job The store has private parking lot front of the store . They also have hundreds of lightings option directly imported from china. The prices are reasonable. Paying cash makes it better :)