My family has used Dr. Brakken since the clinic opened, multiple dogs, cats & ferrets have lived…read moreentire lives under her care. Though the clinic has grown with time, adding another full-time vet, the service is always personal and complete. Everything is explained fully, options are explored to make an informed decision as to the course of treatment which is best for your pet and your family. The fees are reasonable and the service excellent. You are as involved in your pet's treatment as you wish to be (some people don't like to see blood draws or even claw trimmings--you don't have to if you don't want to.) I'm on my second diabetic cat, and after 6 months we are seeing if he can be taken off of insulin. When my eldest male cat (15) was brought in by a neighbor, deathly ill, I was contacted as soon as they scanned his chip because they knew how important he was too me, and that I would be likely to want to save him if possible. When it turned out that he could not be saved, he and I made the decision to euthanise immediately to avoid prolonging his suffering. The vets and staff were very supportive in helping me make and implement this painful but necessary decision. He was peacefully and painlessly assisted while I held him on my lap and said goody. When my parent's elderly beagle became ill, and we were unable to find a cause for several months, when it became obvious that she was failing her illness was pared down to 2 possibilities, both of which were incurable, I monitored her quality of life for several weeks until it was obvious that she was no longer a happy beagle (a beagle dragging it's tail between it's legs i a very unhappy beagle!) When I took her in to be euthanized, Dr. Brakeen and staff were very sensitive to my feelings and my dog was quietly and peacefully assisted in a quick and painless death. Dr. Brakken always listens to whatever research I've found regarding aliments of y animals, and does a good job of researching anything she's not already familiar. In 57 years of owning pets, there is only one vet I have had who might surpass Dr.Brakken--but only because she was willing to make a 30 mile trip out to vaccinate my cats...and she left practice to teach at the UW-Madison Veterinary Hospital. I wholeheartedly recommend Brakken to anyone who cares about their animals as part of their family--they will receive treatment with every bit as much consideration (maybe more) than your family doctor.

We love our vet. The Brakken Vet clinic has been fantastic to our current and former pets (both…read morecats and dogs). Friendly, knowledgeable care with a great, caring staff. While I wish they promoted more natural care, I trust them with my furry friends. Dr Brakken is very good and gives solid advice. A great, trustworthy veterinary clinic.

Hi to all the people at the ark animal hospital. I want to say thank you for the nice things that…read moreyou did with buttercup and thank you for the nice card you sent me. I really do miss her very much. She was so good dog to me. Thank you again for every things June brantner

I have been bringing my dogs to Jeff for over 20 yrs. The care they receive there is second to…read morenone! I have brought puppies to Jeff for a pre-purchase exam and his opinion about the pups. Jeff has doctored all my pets through their life and was caring enough to come by the house at the end to help them cross The Rainbow Bridge. Caring, compassionate, tenderhearted describes Dr. Jeff Stepanek. I am indeed lucky to have had Jeff and his amazing staff over the yrs!

Dr Teigen has been my vet for 20 plus years. Excellent care, helpful in all situations. Trust her…read moreadvice and care of my horses.

Dr Teigen is always wonderful with my horses. She has done a few emergency calls for me and taken…read moregreat care of my horses.

Friendly staff and veterinarians. Been coming here for over 10 years with a cat and a dog. The…read morepeople complaining here just don't like themselves.

When I adopted my rescue dog, Tiki, six years ago, I asked my neighbor where they took their dog…read more They said they'd always been very happy with the care she got at Westgate, so I went there. They were absolutely right. Because I'm a little complicated to schedule sometimes, we've actually seen all five vets at various times. Each has been kind, caring, thorough, professional and expert. They won't let me diagnose her and request meds on the phone, which would be easier sometimes, but it's not about what's easy. It's about what's best for Tiki, and they hold to that standard always. When she tore her CCL, they carefully explained three care options. They did not push me to choose one over the others. They would have given the best treatment for any option I chose. I chose surgery, and her care was wonderful. There's a specialist who comes in from out of town to do this procedure for several veterinary practices in the area, and Westgate provided the before and after care. The whole staff was very patient when I would call with my many "worried Mom" questions afterward. I recommend them without reservation.

On August 16th, I brought my cat, Fluffy, to Allied Emergency Hospital. Unfortunately, my overall…read moreexperience left me very disappointed, and I feel compelled to share my concerns. We spent nearly the entire day waiting for her to be seen. While I understand the hospital was busy, it felt as though our situation did not receive the level of attention and care it should have. My primary impression was that the focus seemed to be more on financial matters than on Fluffy's well-being, which was very discouraging. At that visit, bloodwork was performed, medication was prescribed, and I was informed that Fluffy had stage 2 kidney disease. However, despite following the treatment plan--including gabapentin and an antibiotic injection--her condition did not significantly improve. On September 28th, we returned to another veterinarian, where it was discovered that Fluffy has a severe dental issue that could have been contributing to her health problems all along. It was disappointing to learn that this was not identified during her initial exam at Allied, despite the significant costs incurred over $1,000 during the first visit, and an additional $350 at the second clinic. What troubled me further was overhearing a staff member raise their voice at Fluffy during treatment. I recognize she can be a difficult patient at times, but she was unwell and undoubtedly scared. In my view, animals deserve patience and compassion in these moments, not frustration. Additionally, throughout the day, communication was poor. I often had to approach the front desk myself to ask for updates, as little information was provided proactively. For a pet owner already worried about a beloved family member, this lack of communication was very upsetting. At this point, not only am I emotionally distressed, but I am also financially overwhelmed with ongoing veterinary expenses, and Fluffy still requires additional care. I truly believe pet owners deserve to feel that their animals are in safe, compassionate hands, and sadly, my experience at Allied left me feeling the opposite. For these reasons, I cannot, in good conscience, recommend this hospital to others. I hope my feedback is taken seriously, as no family should feel that their beloved pet is treated as anything less than a valued patient. Sincerely, Marianne

Our dog contracted kennel cough and was sick enough for us to bring him in. The male doctor…read morerecommended that he stay overnight. When we spoke with the female doctor the next morning she told us that she had to add another exam charge for a whopping $4000.00. I could not believe it. How ridiculous can they get as far as GREED goes. I would not recommend EVER bringing your animal there. What they did there, I could have done for him at home and still had a bank account. Very disappointed. We will never go back. It isn't about animal healthcare, it is all about GREED!! Not to mention that Dr. Lien was beyond rude.

They were very considerate about my needs as well as my dogs needs and he required surgery and his…read morestitches have been removed and I was very impressed. They were professional and were there to text and answer questions and just caring and I couldn't say enough good about and knowledge and dealing with people and animals and organized. And kind! I would highly recommend them and I believe my little dog Dapper would agree.

Great service! Bizarre that it's July 2021, and they're still requiring masking. But they gave me…read moreone so no real issue.

Patrice and Dr Erin are two of the most compassionate people I know. I've utilized their services a…read morefew times and I highly recommend them. They do not rush their visits and make sure to completely understand your requests. The area is so fortunate to have these two helping our furry friends.

We will be forever grateful that an in-home euthanasia option was actually available here in our…read morerural area. Our Howie would have been so anxious and uncomfortable in his final moments if he had to go into the vet. Patrice and Dr. Erin are just wonderful human beings and the peaceful, dignified and loving death they helped us give our little bean was everything. We were able to send him off in his comfy place at home with his favorite people... And Dr. Erin and Patrice fit in just like one of the family! We laughed and cried and hugged and at this moment, can't say enough thanks. :)

I have been taking my cats there for many years and have had good service. Today I went to take my…read more2 cats in for an appointment at 3:45 and 4:00. I was having trouble getting the one cat in the carrier and called and said I would be late and was told that would be ok. We got there before 4 and waited for 5 minutes and were told we would have to reschedule as we're standing there bleeding with 2 cats. HORRIBLE customer service!! So sad its gone down hill!!

Great service and staff. I have always been impressed in how quickly I can get an appointment.read more