Got me in on short notice and did an absolutely wonderful job with my cavapoo. I especially love…read morethe poodle feet!

She does a good job on the dogs, but there is a very aggressive older male there, who seem to slump…read morearound un-needed, asking inappropriate tactless questions that have nothing to do with dog grooming. I Assume he was the husband. He passively aggressively insulted be more than once, which made me want to leave immediately, but I came to get my dog shaved, not be insulted buy someone who insist on disagreeing with everything I say, as if you could pass that as a conversation. Maybe he has dimensia, but if so they should keep him away from customers and probably the animals.

While I am sure this isn't always the case, I had the worst possible experience with this vet this…read morelast weekend. It all started about 7 days ago when I took my puppy in for a first time checkup, I had told the vet about my puppy's diarrhea, and and brought a stool sample. The next day got a call saying she had Giardia, and prescribed panacur-c and said it should be cleared up in a few days. Two more days pass and I see little improvement as well as extreme lethargy, less eating, and coughing, added to the symptoms list, which I called and asked if this was normal. They paid little attention to the coughing symptom and said I could come in and get an anti nausea and an antibiotic. The way he phone call seemed was that I could bring her in but in the end it shouldn't mater as long as she got the meds. I stared the meds and waited another day, and on Saturday night I could tell the issue was not being corrected, I called the vet at 1:30 am when I started to see my puppy going downhill and the coughing was still happening. I explained the symptoms again and asked if the coughing could be more serious, the vet told me she should be fine till Monday and to wait, it was probably stress related and also as long as there was no wheezing she wasn't concerned, at this time I told her I heard a crackling sound and struggled breathing, again this was shrugged off as nausea and stress. The impression I got was that I was being paranoid and over reacting about the symptoms. I wish she had told me if I thought the symptoms were bad enough that I could go to one of the animal hospitals that were open for urgent care. I waited a few more hours till Sunday since she was still eating, drinking, and had some energy. But on Sunday morning she stopped eating and drinking. At this point I started to panic more. I called the vet, at 10am who was on call only to be direct to a voicemail box of, "this mailbox is full and can not accept messages at this time, goodbye." After calling multiple times only to get the same mailbox being full I decided it was time to do something else and not wait till Monday. This was an emergency. I called every vet in Chippewa only to get the same voicemail again and again. I understand it's Sunday but emergency's happen anytime and any day. I got a quick response when I called Oakwood Hills Animal hospital in Eau Claire. They took her in within a half hour after explaining the same symptoms which I told Riverveiw animal hospital vet. At this time she was almost lifeless and unable to eat or drink. They were wonderful and took note of every symptom as well as taking her into intensive care immediately. They told me she had pneumonia, and a fever and she would have to stay overnight. They gave me a 50/50 chance of survival and shows me the x-rays of the damage. I leave her there overnight and hope for the best. Luckily the story has a happy ending, as of right now she has made extreme improvements, the vets there call me multiple times a day with updates as well as explaining every step of the treatment process. I'm told as of now I'll be able to take her back tomorrow and that they love how active and lively she is. While I have no complaints of the staff not being happy or friendly at Riverveiw animal hospital I can never forget the lack of being able to reach them in case of an actual emergency. I had asked the vet when I brought her in, "what happens in case of an emergency, or if I have questions in off hours?" Which she told me that in that case to call the Riverveiw animal hospital, get the number from the voicemail of the vet on call and call them. In my case that voicemail was full, the phone was shut off, and my puppy needed help. I'll never even consider taking her back there and I hope no one else has to ever experience the same panic or disparity I had with this practice. A caring and passionate vet would care about my concerns and not push me off till it works with their work day. If you're going to be on call, then please be available, or at the very least clear your voicemail out.

Riverview was so kind and accommodating. We had to bring our bulldog in & I was so worried after…read morehaving bad experiences with previous vets. I will not bring my pets anywhere else. They were able to get us in fast when no one else could. The techs, receptionist & doctor were all helpful and sweet to us. Clean clinic too.

Wonderful! Great to work with! Our dogs loved them and are very excited to return. They kept our…read moredogs an extra day because of a snow storm and we couldn't get home. Very flexible, reasonably priced and no extra charges.

amazing doctors and team they take excellent care of your animals and they really take the time…read moreneeded to find out what's going on with your fur baby and find the best course of action to make them healthy again. I would recommend them to anyone.

I cannot believe how little Oakwood Hills Animal Hospital cares about animals…read more My 8-month-old Great Pyrenees puppy was seriously ill -- severe diarrhea, and his injured leg was completely non-weight-bearing. He was struggling to walk, and I was rushed and worried, doing my best to get him safely from his cage into the car. And let me be clear: it is not easy to lift and move an 80-pound injured puppy from a cage into a vehicle without causing more pain. That alone took time and care, but I still managed to get him there. When I arrived, I parked in the closest spot I saw in my panic, only to realize the entrance was down the hill. Even with all of that, I still walked in just two minutes past their "10-minute grace period." I understand having policies -- but where is the grace when it comes to a sick, injured puppy? Instead of compassion, Oakwood coldly turned him away. No flexibility. No care. Nothing. I then had to carry my 80-pound Great Pyrenees puppy back up the hill, in obvious pain, because they refused to let him see a veterinarian. What makes this even worse is that when we first set up this appointment, Oakwood specifically told us we wouldn't need to treat this as an urgent care or emergency visit unless it got worse. That assurance is the only reason we trusted them and went forward with the appointment. And when it mattered most, they abandoned us over a matter of two minutes. This is supposed to be an animal hospital. A true animal hospital would prioritize the health of animals over the clock. Oakwood has shown the opposite: their rules and image matter more than compassion, or the lives of the pets entrusted to them. If you love your animals, think twice before coming here. Oakwood Animal Hospital has proven to me -- painfully -- that they do not care about animals. And Oakwood -- please do not attempt to "reach out" to make this right. I have no interest in further communication with your clinic.

Always professional, always friendly and so convenient!…read more I can't explain how easy it has become to get my dogs groomed. I use to have to make an appointment that was so many weeks ahead then cart them myself to the groomers early in the morning a trip there and a trip home then pick them up in the afternoon a trip there and a trip home. Now the groomer comes to me and they are done in an hour and I'm on with my day. They listen and do the cut the way you want it not how they want it. Dog looks amazing and smells amazing afterwards and they love the girls at zoom and groom! Thanks for doing such a fantastic job each time!

Awesome grooming for my dogs Both Ruby and Gidget by groomer " Shea ". Awesome job !!! Thank…read moreyou so much. Done in Holcombe WI.

I want to express my sincere thank you to Tracy at Precious Paws for taking on my boy Beethoven. It…read morewas his first time there, and I felt very comfortable leaving him in her hands. He was a hot mess going in. He is a big boy, Australian Shepherd/St. Bernard, and Tracy took her time with him (she worked a miracle for sure). Also took time to talk to me with any concerns I had. I am so impressed by her grooming skills and her compassion for her fur baby clients. Thank you Tracy!

We were so fortunate to find Alyssa and her place just before an upcoming week long vacation. Our…read moredog is only a little over a year old and has a ton of energy and personality. The only other time we boarded him he was pretty scared. We dropped him off with Alyssa and he immediately hit it off with her. She sent pictures and videos while we were on vacation so we knew he was doing well. The facility is very nice. Clean, plenty of room and large fenced in areas for the dogs to run and play. I especially appreciated that he wasn't just in a kennel all day. I would 100% recommend Alyssa to watch your fur baby and we will definitely be using her again.

We will be forever grateful that an in-home euthanasia option was actually available here in our…read morerural area. Our Howie would have been so anxious and uncomfortable in his final moments if he had to go into the vet. Patrice and Dr. Erin are just wonderful human beings and the peaceful, dignified and loving death they helped us give our little bean was everything. We were able to send him off in his comfy place at home with his favorite people... And Dr. Erin and Patrice fit in just like one of the family! We laughed and cried and hugged and at this moment, can't say enough thanks. :)

Patrice and Dr Erin are two of the most compassionate people I know. I've utilized their services a…read morefew times and I highly recommend them. They do not rush their visits and make sure to completely understand your requests. The area is so fortunate to have these two helping our furry friends.