Carolina Comfort installed my American Standard heatpump in June 2014 and I didn't have any…read moreproblems at all with my system! New Management! In 2023 we needed to make some modifications to my system but Carolina Comfort was TOO BUSY to address my modifications to the SYSTEM THAT THEY SOLD AND INSTALLED! Too busy to take care of their own 9+ year customer! So now that the system out of warranty by a year I asked them to evaluate it for repair and alternatively to quote a new heatpump. Given the chance to sell me a new YORK system (bottom of the ratings) they proposed to repair my system without properly pressure testing for leaks or testing the compressor. This was after they baselessly claimed that it had probably overheated and would likely only last a year or so, and stating that the unit would only last about 3-4 years max. I am a retired degreed engineer and licensed to purchase refrigerants by the EPA so after I challenged their report they withdrew their offers to do any work for me. Good Riddance!

Made an app't for a technician to do a HVAC tuneup; time frame was two hours for the technician to…read moreshow up. Did not show up, did not call. I called the office who told me he was delayed. I said "why didn't some one call me, I just wasted two hours without even the courtesy of the person telling me he'd be late?" The receptionist apologized, but it wasn't her fault, it's the fault of the technician not having the courtesy to call, or the company for not training staff to be courteous and to not waste people's valuable time.

This is the second time I have used Call Dad for my HVAC issues and could not be more pleased. I…read morecalled on a Sunday after lunch and the technician came that day around 4:30! Got my air fixed and running before we have the 90 degree heat wave this week. Jaylyn Bun was the technician who came and he was great. Very professional respectful of property and took time to explain everything to me. Could no be more pleased! You have an amazing employee in Jaylyn! Teresa H.

Addendum: subsequently the manager went out of his way to make things right. Changed to 4/5…read more Original review: Horrible experience with attempting to schedule. Their scheduling service repeatedly scheduled late appointments when technicians weren't available, causing them to cancel at the last minute 2 days in a row, leaving us with a non functional HVAC during hot weather. Extremely unprofessional and unethical business practice.

Caleb and the whole team at All was heating and air worked hard to get the job done right and as…read morequick as possible. From the ownership Rob and his team. Thank you! Highly recommended!!

I had All Ways check on an HVAC problem and give me a quote for replacement. Everyone that I talked…read moreto seemed competent and nice. It was a little too pricey for me to go with their replacement of a system, but I still liked them.

Turned out to be a minor problem but it was tricky to find. He was very helpful and worked me in…read moreso my AC would get working. Didn't over bill like a big company would and was really helpful in explaining what the problem was. So glad I called him!

Superb service. Kenny fixed my condo air handler heating/cooling unit, clearly knew his stuff,…read moregave lots of advice, made sure to do it right, fixing a filter that had gotten sucked into the unit, advice on the filter size. While also doing the service call for the heater pilot light so I would have hot water. Which was a modest price service call, while giving the pilot light instructions given if it happens again. What was very nice was that a service contract from a previous owner is still in effect and they do not force "x" visits a year. So the maintenance aspect was free, as will be my next one, and my decision when it should be done. They let me know this with a smile, the previous owners were long gone! Thanks! Good policies, and appreciated that you handled it with integrity. Steven

Sean was very quick to respond to our request for bids to fix HVAC. He continued to be responsive…read moreand followed thru with the job at reasonable price with more warranty than others. We are happy with the price and work that was done and would recommend him.

I had a water pipe in my storage room burst, and Sean immediately responded to my request for an…read moreestimate. He was at my house in less than an hour, figured out the issue, and had repairs made quickly. Big relief! He did a great job!

Heater went out Friday night. Called Bullman who has done all our HVAC work for past 15 years. Guy…read morecomes out promptly and says motor is dead, cost to replace $2000. Recommended not doing this since system is 14 years old. Says someone will call me Monday with a quote for a new system( 11am Monday still no call) Charges $135 for all this! Call an independent contractor referred by a friend. He tells me over the phone he can replace motor with service call for $500 and that the motor will definitely outlive the system, yes I get heat that day! Guy explains to me that private equity firms are buying up family owned HVAC companies, keeping employees but raising price points and leveraging situations like mine. Wont be calling Bullman anytime soon for anything....

Service was provided on time by a knowledgeable, courteous serviceman. Very satisfied. I will…read morecertainly use Bullman Heating and Air in the future