Four stars because scheduling is sometimes difficult and getting through on the phone is nearly…read moreimpossible. All of this is made MUCH better with MyChart, though. Dr. McIntosh has been my primary care doctor for over a decade. He is very personable and has an excellent bedside manner. He has seen me through quite a few health issues and always pops through when I've been admitted to the hospital. We don't have all the answers for my health problems but I can't say he doesn't LISTEN to every single one of them. He orders tests and refers me to specialists when needed. I've never felt misunderstood or dismissed which is not something I can say for many many specialists I've seen. To be fair, Auto Immune diseases are notoriously difficult to diagnose but I can confidently say Dr. McIntosh is doing everything he can to help me get answers. I would send anyone I know to see him without reservation. *Read up on Celiac Disease, doc! The amount of misinformation from medical professionals on this is criminal and a huge disservice to those who have it. Effects from celiac damage can spill over into almost every other part of your body. Celiac is for life and a negative blood test/scope (after a positive one) means you're doing well GF. it does NOT mean Celiac went away and you can eat what you wish! Thanks for coming to my Ted Talk (which I shockingly have to give to almost every doctor I've seen.)

A few years ago I was in search of a great doctor but was having a hard time finding one... I…read morechecked out a couple that were okay, but the hunt continued until I found Dr. McIntosh. I was sold after my first appointment. If you live in the St. Peters/O'Fallon area, this is your guy. If you live downtown, this is still your guy. I swear he's worth the drive. I've never had a doctor pay more attention to what I'm telling him and genuinely care about what it is that I'm saying... and that's priceless. He's also a pretty funny guy who tries to be "hip" to what's going on in the world and strikes up the funniest conversations! Dr. McIntosh is thorough and knowledgeable, and he'll get you back up and running in no time. I've seen him for typical stuff such as allergies and colds, and he makes great recommendations and always gives me tips that help me feel ten times better. I even had to call the after-hours line once with a bad sinus infection (sure he appreciated that one) and he was still as caring and attentive even though I was bugging him late at night. What puts him above all others is how he follows up and doesn't give up until you've fixed whatever the problem is. For myself, the allergy queen, he prescribed a medicine and a nose spray and had me check in with him 7 days later via the phone, and we spoke that often until he had me on a plan that was working wonders. Looks like I'll be driving that 45 minutes next time I need him!

Dr. Stein is the best! He knew exactly how to treat my foot problems. I can now walk with no more…read morepain. He and his office staff are professional, friendly and care about me as a person. I tell everyone i know about his office.

Dr. Hicks was a God Sent for me . I needed a DCP for a year between leaving work [ no medical…read moreinsurance] and starting Medicare. He was informative on how to use the DPC insurance, he was kind, professional, very knowledgeable and attentive towards my past medical history. He is a great listener, and even helped me with a situation with my elderly father in law. He was always available when I called. I could never say enough great things about Dr. Hicks. Thank you Dr. Hicks.

As an uninsured patient, I am extremely cost conscious. I was referred to Dr. Hicks by a close…read morefriend. After meeting with him, I selected him as my primary care physician. I chose Dr. Hicks because his demeanor gives me peace of mind. His bed-side manor is always patient. I feel I can ask him any question. He makes time to return my phone calls, and I am extremely happy with his level of availability. Dr. Hicks is very thorough. I have never had a doctor that was so vigilant in his work-up of my complete medical, and family history. Dr. Hicks is warm, very genuine, patient, sincere and an excellent listener. I am so grateful that I found him.

I cannot say enough about Doctor Stanton. She is one of the last of real doctors. She is caring…read more She listens. She is a great doctor. I hope she stays in the area for a long time. I would love to keep her as our family doctor. If you need a change in care, if you want a person who will listen. Give her a try! Her staff member, Angela is always nice. Her nurses always put a smile on your face!

They never answer the phone it is so difficult to get anyone on the line. When I call an office I…read moreshould be able to speak with someone and not sadly have to leave voicemails.

I saw Dr Page and had a nice visit overall. Reception had my referral, (I checked), the nurse…read morepatiently went over all my medication except I didn't get her name. Dr Page diagnosed me within 15 minutes and set up treatment. No negative experience.

El doctor Parra es paciente al escuchar y puedo decir que después de vivir más de 20 años en este…read morepaís, por fin encontré a un doctor en quien puedo confiar cien por ciento.

Nurse comes out and calls a patients name, no answer receptionist says i think hes in the bathroom…read more Nurse sighs loudly & leaves redflag 4. The patient heard it in the bathroom due to being a small office. The patient came out of the bathroom confused, a minute later &asked what was going on to the reception. New patient loud personality talk type. Patient ask to set an appt to see there doc to increase medicine Recept say the earliest they can see the doctor is tomorrow. Patient says well if they are seeing the doctor, they might as well see them about their ear infection becasue he cant hear well. he gets an appointment for the next day and leaves. Ge left the two receptionists talk. 1 says, oh he had a "personality". The other says, "yea they came in to increase their medicine but then they switched it to their ear, so i am not even going to put that in the reason for the visit tomorrow"redflag 5 I get called back into the patient's room and Nurse Practitioner (NP) comes in and says she doent understand the paperwork. I said thats fine lets go through it together Army paperwork is confusing. She asks, if im active or reserve. I say Guard. She says okay that maters because you guys do different things. I say oh no the paperwork is the same for both, i am just trying to figure out if i should or shouldnt be doing different exercises and tasks due to pain i have. She looks at me and says "no it matters, there is a difference" (red flag 6) I tell her i dont care if you pass me or fail me on anything or everything. I am just trying to figure out my limitations are and what i should or shouldnt be doing. she filled out the papers. I tell her everything i have been doing with/without pain. She kept asking questions if i could do certain exercises example deadlift, i say i havent done them because i dont know if i should be doing them since back surgery. Her response was most of the time "oh but you can do them right??" My response was i dont know if i should be doing them thats why im here. So we circled back around to this later. She says oh you said you done this before and i said no i havent becasue i dont know if i should. We circle around to it again later and you can tell she doesnt like that i wont tell her if i can do it or not, as in i wont give her a yes or no becasue i truly dont know if i should be doing this. Also you can tell at this point she is ignoring my responses of "i dont know if i should be doing those so i havent" becasue thats not the answer she is looking for redflag7 Got to the 2 mile run portion. She asked if i can do it. I tell her i run 1 mile fine then have back pain i have been running for the past month and cant get over 1 mile before pain. She says oh you should take medicine before you run to reduce swelling in your back. I ask i shouldnt take medicine everyday though right? She said no dont take it everyday. I tell her so i cant run 2 miles everyday. She says no you can run 2 miles everyday. I say oh you said i should stop running when i feel pain after a mile, and i shouldnt take medicine everyday. She said correct. I said so i cant run 2 miles everyday currently. She said no you can run 2 miles. We went in this loop for a couple more times. Before i realise she just doesnt want to tell me to run or not run. Redflag 8 So we spent 30 min going through the paperwork. She said i will give it to the doctor to sign. You can pick it up tomorrow. I come back after being called and told it was ready. I walk in the receptionist was doing nothing. I walk in tell the receptionist why i am there. She frantically hurrys and tries to find it and cant. I was thinking calm down. She leaves then comes back and hands me the paperwork. And it has crossed out everything the NP marked the day before. It said i could do everything. I asked why did everything change. The receptionist said "i thought you wanted to be able to do everything", i say "i do, but i dont know if i should be doing everything if i have pain". took the paperwork back frantically went in the back & "fixed it". Came back and handed it to me, it looked sloppy unprofessional redflag 9. started to go through it and had a lot of little mistakes, it said i cant swim 800 meters & i can swim 1200 meters. The receptionist tried grabbing it out of my hand, i said let me go through the rest to see if there is anything else so we dont have to keep going back and forth. Other receptionist agreed tried to calm down the frantic receptionist. So i give it back to her again, then she makes a bunch of changes in front of me without consulting doctor which is odd. Then gave it back to me. I read it through 1 more time&said "oh sorry but you just checking you did a physical health assessment&that needs to be changed because we never did 1 or i need to attach the results of the assessment". She said "just change whatever you want on the form i dont care"redflag 10. So i turned around with the paperwork left, threw it away, &found a new doctor

I just moved here from out of state, my nearest doctor of any kind was a few hours away. I…read moredeveloped a spot that I was unsure and alarmed about and that was painful. I called them up and asked them, knowing I was not a current patient and I told them how far away from help I was, if they could help me. They told me NO because I was not a current client. I a woman, who has some issues with womanhood, who has polycystic ovaries and everything that goes with it, so to hear "no we won't help you, you'll have to drive several hours and take work time away from the *hospital* you work at to go see your doctor or go pay to go to the emergency room and waste the doctors time if it turns out to be nothing." I asked: "Can you refer me to anyone anywhere around here who WILL help?" "Nope, there won't be anyone anywhere around who can." ****Ladies: There's Mercy Women's Clinic on Zumbehl, there's St. Peter's North Clinic at 3330 Ptarmigan Lane. Right off the bat there's 2 places. Go anywhere but here. Unhelpful and rude to a 22 year old who's scared and had no one to turn to, not even her mother. Think about that before you call these people up for an appointment. It's not against the law to see a new patient on a "not new patient" day.

Most unprofessional office who spends very little time with their patients and zero follow up time…read morewith test results. They will spend a lot of time claiming you owe them money before they have even billed your participating insurance company. Also tried to tell me that they needed permission from my 14 year old daughter to speak with me about a CT result which revealed she had an ovarian mass. The minor consent rule does not apply to this type of care. Then accused me of signing my daughters initials and called me into the office to tell me about the law. Actually they need MY consent to treat the ovarian mass on my daughter who is a minor. As if my 14 year old is competent to understand the result. They kept asking my daughter if it was ok to discuss her care with me, her mother!!!!, about a mass, and wanted to make sure she signed her initials on the consent form and not me. I was already nervous about the result but ended up spending more time with the front office girl and manager about me forging my daughter signature than appointment time. Totally ridiculous. I understand laws but this treatment type does not apply and besides they are under no obligation to do a signature analysis. Focus should have been on the medical care but instead was too busy being a forgery detective. Despite the CT impression indicating that an ultrasound is needed to clarify type of mass, NP did not want to order it stating, "probably just a cyst" but since you insist, I will order it. Gee, thanks for your trouble. Definitely will need to be your own advocate with this office. Acting like I am being unreasonable, wanting to follow what the CT report indicated. Probably is a cyst by why not let the U/S confirm this, no reason not to. So daughter needs an ultrasound but they had "no time" to do that same day despite me asking when I initially scheduled for the follow up CT appointment as I knew result indicated that an U/S is recommended. I now have to make another appointment to come back for the U/S. I just took the order and will go else where to do that test. The NP told me if I do that then I will still need to get result from their office as they are the ordering office. My experience with this office is that "no news is good news" "we don't follow up to confirm negative results". Right, that would have to entail too much time and patient focus. It's more important to play forgery detective with a mother trying to be reassured the result is benign.

My family has been blessed to have Dr Dorfman as our pediatrician for almost 22 years. She and the…read moresupport staff, as well as the other doctors in the practice are kind, knowledgeable, and have always been quick to provide referrals when we need additional resources. Additionally, Dr Dorfman addresses all of my concerns and genuinely asks how I am doing personally, as well.

I've been bringing my kids to this office since Dr. Underhill started at this location…read more Dr. Underhill is very kind, patient and does so well with kids. The office is always clean. I do like that they have a lab next door for when I need to get blood work. It is super convenient! I know with COVID they can't offer much but I wish they still had a play table in the waiting room for the kids or something to help keep kids busy while waiting for the doctor.

We love Dr. Petre! He is our family doctor and my kids prefer to see him over anyone else! He…read morealways makes sure we have asked all of our questions and is so helpful! We also love his nurse Barb!