Dr. Hicks was a God Sent for me . I needed a DCP for a year between leaving work [ no medical…read moreinsurance] and starting Medicare. He was informative on how to use the DPC insurance, he was kind, professional, very knowledgeable and attentive towards my past medical history. He is a great listener, and even helped me with a situation with my elderly father in law. He was always available when I called. I could never say enough great things about Dr. Hicks. Thank you Dr. Hicks.

As an uninsured patient, I am extremely cost conscious. I was referred to Dr. Hicks by a close…read morefriend. After meeting with him, I selected him as my primary care physician. I chose Dr. Hicks because his demeanor gives me peace of mind. His bed-side manor is always patient. I feel I can ask him any question. He makes time to return my phone calls, and I am extremely happy with his level of availability. Dr. Hicks is very thorough. I have never had a doctor that was so vigilant in his work-up of my complete medical, and family history. Dr. Hicks is warm, very genuine, patient, sincere and an excellent listener. I am so grateful that I found him.

The urgent care I went to diagnosed me with some kind of bronchitis/walking pneumonia with no xray…read moreat the end of my 2nd week being sick. My chest hurt and I was struggling to breathe, so they gave me a zpack. Finished the zpack and was still having a lot of chest pain, so they prescribed deoxycycline. 2 weeks later, I notice I still have a swollen lymph node and I call up Dr Clark's office and make an appointment (second time I've seen her, first time was for a prescription refill and to meet her. My first impression was that she was friendly and knowledgeable). So Wednesday afternoon I left early and went to the office and was seen. At the time the only way I felt unwell was my chest still not feeling quite alright (I'm an athlete, mind you) and the lymph nodes in my neck were sore. My mucus had gone from yellow to clear after about 3 weeks of being sick and I told her all this. She says it sounds like allergies, that must be it because they're going around. Allergies? I'm mostly just allergic to my cat and it's just a mild stuffiness. She smiled at me like I was naive, and said that because the mucus was clear it had to be that. No argument there, but it's not the underlying cause. I insisted on a chest xray and later that afternoon from the ever efficient BJC hospital got my results saying my lungs were "a little full." That was the only test considered and she didn't even think it necessary. She put me on a THIRD antibiotic, amoxicillin claviculanate. Thursday I felt terrible, people were telling me "go home, you didn't sound like this yesterday, etc." Called the nurse about 2 pm and when they called back around 4:30ish with the Dr's directions, the directions were to keep taking the medication and "call tomorrow and let us know how you're doing so if something needs to be done before the weekend, we can do something.... It's not pneumonia." Friday morning, I could hardly get out of bed from the way my head was spinning and the pain. I called them about 8, called back about 10. "She says that if it's that bad, then go to the emergency room." "What does she think they're going to do? I didn't feel like crap before these meds and know I do." $125 copay would light a fire under anyone's ass as well especially after just seeing their physician. Called back again, "she's sending a new prescription out to the pharmacy." Jesus, was that so hard? Week later, my ears are still killing me my throat is raw from coughing (productive cough though) and my lymph nodes are throbbing. Call again, let them know. Prednisone. Took 2 days as prescribed and began having arrhythmias. Bad ones, I had them from anxiety that weren't this bad. That, along with the loss of sleep and irritability, led me to call *yet again.* I know what you're thinking, but my god, it's Friday I don't want to have to wait and pay more money if it gets bad and Monday is is a holiday. Called at 10:11 am and the nurse picked up immediately. Let her know about my symptoms, she said they'll call back after she's spoken with the dr. Apparently they closed at noon. Never called. NEVER CALLED. Thankfully the exchange was very helpful and forgiving. After this whole thing of being treated like a drug or attention seeker, I'm just kind of done. I'm just sick of being sick; it's been 6 weeks as I'm writing this and I'm still not well. I work in a hospital and the Dr's know me pretty well because of my station. They've been giving advice and none of it matches what the Dr wants it to be. Been referred to an ear, nose and throat Dr who I'll call on Tuesday, by my optometrist, of all people. Maybe he'll take care of it, since it's allergies, after all. Overall, as much as I like BJC, I don't think I can continue to see her because in America, healthcare is a business and only a business. I'm paying you a great sum of money for a return, yet only getting about half of what I expected. I have health insurance, one of the best, so I can use it if I need it! Apparently she just wants me to use it to come see her in her office. I've never had complications like this before, I rarely even have a bad side effect, so this circumstance was unusual for me. I thought for sure with her having been a Dr since 1989 that she was a good bet for a physician as opposed to a new Dr such as my last one. To be treated like I'm panicking over nothing and being ignored is not helpful. All I can say was, I sure hope you were busy Friday because it cost you a customer, or as it should be known, patient. I'm actually not mad, not anymore, just really disappointed. I had hoped for better.

I recently went in for my annual physical. I am a thyroid patient and needed to look at changing my…read moremedication and had been experiencing symptoms, but knew my appointment was coming up, so I held off until then. When I told her what was going on, she completely dismissed any of my concerns then said, and I quote, "We aren't here to talk about your issues, today's appointment is to discuss your health." Ummmm, what now? How is my health concerns, NOT my health? After mentioning that she would need to see me for a separate appointment, and post bloodwork appointment, it became quite obvious that she had very little interest in helping me feel better and fully healthy, unless she got at least 3 copays out of me. Yeah, not going back to her. Sorry hun, but just because my TSH is "in range" at a high 3, does not mean I feel well, nor is just a TSH a proper field of vision for a thyroid patient. I am highly disappointed with Dr. Clark and will refuse to see her anymore.

I have been going here for several years for my basic medical needs. My primary care physician is…read morepart of this group. I also get blood draws here. I've gotten excellent recommendations for specialists I've needed throughout the years. Everyone, from front office staff to doctors and nurses, is kind, caring, and professional. I also get prompt responses to questions I ask on MyChart. I would recommend BJC Medical Group to friends and family.

Four hours later and I'm still asking what next steps for an ER patient. Dr advised he would…read morerecommend admitting. Now an hour later and condescending nurse advised not my patient and it sometimes takes days to get a bed. Nice bedside manner? Patient advocate? I think not. An army of at least 8-10 nurses and health care providers sitting on their very large butts. This for a HIGH risk patient.

Lisa at Integrative Bodywork Solution is amazing. I've been on the hunt for the best deep tissue…read moremassage and finally found it. She is easy to communicate your needs to and you leave feeling like a new person! I highly recommend her!

From the owner: We specialize in Integrative Massage. The massage session includes a massage tailored to your…read moreneeds along with evaluation and stretching, instruction in therapeutic exercise, and instruction in self-care between sessions, as well as a maintenance plan.