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    Jessica Underhill, DO

    1.0 (1 review)

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    4 years ago

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    Direct Patient Care St. Louis - Dr. Hicks is involved with the community, at health fairs like these, for example

    Direct Patient Care St. Louis

    5.0(4 reviews)
    2.5 miSt Peters

    Dr. Hicks was a God Sent for me . I needed a DCP for a year between leaving work [ no medical…read moreinsurance] and starting Medicare. He was informative on how to use the DPC insurance, he was kind, professional, very knowledgeable and attentive towards my past medical history. He is a great listener, and even helped me with a situation with my elderly father in law. He was always available when I called. I could never say enough great things about Dr. Hicks. Thank you Dr. Hicks.

    As an uninsured patient, I am extremely cost conscious. I was referred to Dr. Hicks by a close…read morefriend. After meeting with him, I selected him as my primary care physician. I chose Dr. Hicks because his demeanor gives me peace of mind. His bed-side manor is always patient. I feel I can ask him any question. He makes time to return my phone calls, and I am extremely happy with his level of availability. Dr. Hicks is very thorough. I have never had a doctor that was so vigilant in his work-up of my complete medical, and family history. Dr. Hicks is warm, very genuine, patient, sincere and an excellent listener. I am so grateful that I found him.

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    Direct Patient Care St. Louis - Even a child can recognize how Dr. Hicks and Direct Primary Care radically changes how folks get healthcare.

    Even a child can recognize how Dr. Hicks and Direct Primary Care radically changes how folks get healthcare.

    Direct Patient Care St. Louis - Ribbon-Cutting celebrated August 1st by the Greater St. Charles County Chamber of Commerce

    Ribbon-Cutting celebrated August 1st by the Greater St. Charles County Chamber of Commerce

    Direct Patient Care St. Louis - Got medical questions? Patients get all their questions answered when they ask Dr. Hicks.

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    Got medical questions? Patients get all their questions answered when they ask Dr. Hicks.

    Sean McIntosh, DO

    Sean McIntosh, DO

    4.8(4 reviews)
    5.0 mi

    Four stars because scheduling is sometimes difficult and getting through on the phone is nearly…read moreimpossible. All of this is made MUCH better with MyChart, though. Dr. McIntosh has been my primary care doctor for over a decade. He is very personable and has an excellent bedside manner. He has seen me through quite a few health issues and always pops through when I've been admitted to the hospital. We don't have all the answers for my health problems but I can't say he doesn't LISTEN to every single one of them. He orders tests and refers me to specialists when needed. I've never felt misunderstood or dismissed which is not something I can say for many many specialists I've seen. To be fair, Auto Immune diseases are notoriously difficult to diagnose but I can confidently say Dr. McIntosh is doing everything he can to help me get answers. I would send anyone I know to see him without reservation. *Read up on Celiac Disease, doc! The amount of misinformation from medical professionals on this is criminal and a huge disservice to those who have it. Effects from celiac damage can spill over into almost every other part of your body. Celiac is for life and a negative blood test/scope (after a positive one) means you're doing well GF. it does NOT mean Celiac went away and you can eat what you wish! Thanks for coming to my Ted Talk (which I shockingly have to give to almost every doctor I've seen.)

    A few years ago I was in search of a great doctor but was having a hard time finding one... I…read morechecked out a couple that were okay, but the hunt continued until I found Dr. McIntosh. I was sold after my first appointment. If you live in the St. Peters/O'Fallon area, this is your guy. If you live downtown, this is still your guy. I swear he's worth the drive. I've never had a doctor pay more attention to what I'm telling him and genuinely care about what it is that I'm saying... and that's priceless. He's also a pretty funny guy who tries to be "hip" to what's going on in the world and strikes up the funniest conversations! Dr. McIntosh is thorough and knowledgeable, and he'll get you back up and running in no time. I've seen him for typical stuff such as allergies and colds, and he makes great recommendations and always gives me tips that help me feel ten times better. I even had to call the after-hours line once with a bad sinus infection (sure he appreciated that one) and he was still as caring and attentive even though I was bugging him late at night. What puts him above all others is how he follows up and doesn't give up until you've fixed whatever the problem is. For myself, the allergy queen, he prescribed a medicine and a nose spray and had me check in with him 7 days later via the phone, and we spoke that often until he had me on a plan that was working wonders. Looks like I'll be driving that 45 minutes next time I need him!

    Cindy Fortado-Clark, MD

    Cindy Fortado-Clark, MD

    2.0(2 reviews)
    2.3 miSt Peters

    The urgent care I went to diagnosed me with some kind of bronchitis/walking pneumonia with no xray…read moreat the end of my 2nd week being sick. My chest hurt and I was struggling to breathe, so they gave me a zpack. Finished the zpack and was still having a lot of chest pain, so they prescribed deoxycycline. 2 weeks later, I notice I still have a swollen lymph node and I call up Dr Clark's office and make an appointment (second time I've seen her, first time was for a prescription refill and to meet her. My first impression was that she was friendly and knowledgeable). So Wednesday afternoon I left early and went to the office and was seen. At the time the only way I felt unwell was my chest still not feeling quite alright (I'm an athlete, mind you) and the lymph nodes in my neck were sore. My mucus had gone from yellow to clear after about 3 weeks of being sick and I told her all this. She says it sounds like allergies, that must be it because they're going around. Allergies? I'm mostly just allergic to my cat and it's just a mild stuffiness. She smiled at me like I was naive, and said that because the mucus was clear it had to be that. No argument there, but it's not the underlying cause. I insisted on a chest xray and later that afternoon from the ever efficient BJC hospital got my results saying my lungs were "a little full." That was the only test considered and she didn't even think it necessary. She put me on a THIRD antibiotic, amoxicillin claviculanate. Thursday I felt terrible, people were telling me "go home, you didn't sound like this yesterday, etc." Called the nurse about 2 pm and when they called back around 4:30ish with the Dr's directions, the directions were to keep taking the medication and "call tomorrow and let us know how you're doing so if something needs to be done before the weekend, we can do something.... It's not pneumonia." Friday morning, I could hardly get out of bed from the way my head was spinning and the pain. I called them about 8, called back about 10. "She says that if it's that bad, then go to the emergency room." "What does she think they're going to do? I didn't feel like crap before these meds and know I do." $125 copay would light a fire under anyone's ass as well especially after just seeing their physician. Called back again, "she's sending a new prescription out to the pharmacy." Jesus, was that so hard? Week later, my ears are still killing me my throat is raw from coughing (productive cough though) and my lymph nodes are throbbing. Call again, let them know. Prednisone. Took 2 days as prescribed and began having arrhythmias. Bad ones, I had them from anxiety that weren't this bad. That, along with the loss of sleep and irritability, led me to call *yet again.* I know what you're thinking, but my god, it's Friday I don't want to have to wait and pay more money if it gets bad and Monday is is a holiday. Called at 10:11 am and the nurse picked up immediately. Let her know about my symptoms, she said they'll call back after she's spoken with the dr. Apparently they closed at noon. Never called. NEVER CALLED. Thankfully the exchange was very helpful and forgiving. After this whole thing of being treated like a drug or attention seeker, I'm just kind of done. I'm just sick of being sick; it's been 6 weeks as I'm writing this and I'm still not well. I work in a hospital and the Dr's know me pretty well because of my station. They've been giving advice and none of it matches what the Dr wants it to be. Been referred to an ear, nose and throat Dr who I'll call on Tuesday, by my optometrist, of all people. Maybe he'll take care of it, since it's allergies, after all. Overall, as much as I like BJC, I don't think I can continue to see her because in America, healthcare is a business and only a business. I'm paying you a great sum of money for a return, yet only getting about half of what I expected. I have health insurance, one of the best, so I can use it if I need it! Apparently she just wants me to use it to come see her in her office. I've never had complications like this before, I rarely even have a bad side effect, so this circumstance was unusual for me. I thought for sure with her having been a Dr since 1989 that she was a good bet for a physician as opposed to a new Dr such as my last one. To be treated like I'm panicking over nothing and being ignored is not helpful. All I can say was, I sure hope you were busy Friday because it cost you a customer, or as it should be known, patient. I'm actually not mad, not anymore, just really disappointed. I had hoped for better.

    I recently went in for my annual physical. I am a thyroid patient and needed to look at changing my…read moremedication and had been experiencing symptoms, but knew my appointment was coming up, so I held off until then. When I told her what was going on, she completely dismissed any of my concerns then said, and I quote, "We aren't here to talk about your issues, today's appointment is to discuss your health." Ummmm, what now? How is my health concerns, NOT my health? After mentioning that she would need to see me for a separate appointment, and post bloodwork appointment, it became quite obvious that she had very little interest in helping me feel better and fully healthy, unless she got at least 3 copays out of me. Yeah, not going back to her. Sorry hun, but just because my TSH is "in range" at a high 3, does not mean I feel well, nor is just a TSH a proper field of vision for a thyroid patient. I am highly disappointed with Dr. Clark and will refuse to see her anymore.

    Jessica Underhill, DO - familydr - Updated May 2026

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