Took my Omega Constellation for repairs to him for some cleaning call me back about a week later said he couldn't fix it wife went to pick it up he handed her a box of parts. Guess I will have to send it to New York or Switzerland to have it fixed. Not surprised he is no longer in business! read more

Greg Coleman was, I thought, a friend of ours, but he ended up stealing two fairly expensive watches from us. He did not appear in his store for weeks, and we checked every couple of days. Finally we found a notice on his door saying that he was being sued for over $17,000 for not paying rent. His first court appearance was continued, and when we went to his second appearance, we found the case had been dismissed. Thus, we got no satisfaction. We are now planning to call the police in hopes of getting our watches back. read more

Greg Coleman closed his doors, & has cleared out his business in the location in Murfreesboro, TN. Unsure of when this occurred, but as of today, 12/2/24, it could have occurred a month ago. I have been driving to his store (like many others) over 9-12 months now, trying to speak w/him regarding my diamond earrings. He was never there; even when hours or handmade notes on his door were posted. I've had my diamonds inspected by another reputable jewelry store in Murfreesboro after not being able to speak w him personally. The diamonds are different colors, and the ridge cut is too high for sparkle. I did speak w him on his cell (he used to respond) & his response was not kind about the diamonds not being right. That's the nicest way I can say it, but I wasn't going to wait another year for him to reset them, & he never called me to meet him to exchange them for something in his store. Many have posted they haven't gotten their heirloom jewelry back, & I'd run into others outside his store over the last year & they couldn't reach him either. Not a nice way to leave others, & am sad he stopped being the guy I thought he was, he used to be a nice jeweler & I really trusted him. read more

Our whole family has purchased diamonds, and other precious gems from Greg and been very happy. I took in a ring to be cleaned and inspected over a year ago and still don't have it back. He doesn't answer the phone and the mailbox is always full so I can't leave a message. He doesn't have an email or webpage to use for customer contact. I drive across town in terrible traffic at least twice per week only to find he is closed although he has signs (some hand written) saying he will be open that day. It is very frustrating. I have recommended this store to many people through our 20+ years of buying from Coleman's. How can he let such a reputable business get to this dis-reputable point? What do I do I need to do to get my valuable ring back? read more

I can't give this business even one star. Very poor customer service. If you need this man to work on something, good luck. If it is not something that he is interested in doing or relatively simple to do, he will not do the work. This guy should hang it up and go dig dit somewhere. read more

Great family owned business! Very knowledgeable and helpful. Very honest and dependable.

I would not recommend this business. I took my wedding ring there to borrow some money against it and he did loan me money and said it had to be paid off on a date provided by closing at 6. I went there on that day at 12:00 and he had closed early to go look at colleges with his daughter. The very next morning I called at opening and he said since I did not come he had already melted by ring. I explained I held up my end of deal and was there by 6, not my fault you closed early. I contacted an attorney so he then said he would make me another ring since he still had my diamonds. That never happened. Several times I checked back and he said he has been too busy. He was not honest and neither time held up his end of deal. I don't believe he ever melted my ring. If so he did at noon before he left when I was suppose to have until closing at 6. read more

If I could give a 0 Review I would. This store stole my ring. Should have called the police on them. I took my Great Grandmother's Platinum mounting and a Beautiful loose stone to get put in and the mounting polished. I moved in the meantime and misplaced my pick up ticket. When I went to pick up the ring they would not let me without that ticket! I had ID to show but got female got into an argument with me because I could not produce pick up ticket. When I called back same thing - argument! I don't like confrontation so I let it go, but would NEVER RECOMMEND! Coleman Jewelry Sucks! I lost my family heirloom to these thieves! read more

Paid over $100 to have the diamond swapped out of my ring with my grandmothers diamond. The supposedly had to replace the prongs, but was told by 2 different jewelers that the prongs were not new and actually should have been changed. That is why it was snagging everything. Can't figure out why they had my ring over two weeks when all they did was change the stone. Will not return to this jeweler! Tried contacting them several times about the issue but never received a return call. read more

Coleman Jewelry has been my go to jeweler since 1997 when my husband purchased my engagement ring. Mr. Coleman later designed a matching band to perfection. Over the years, I have brought heirloom pieces to be remounted and redesigned and he has always done so professionally and in a timely manner. I highly recommend Coleman Jewelry to anyone who values expert and quality work. read more

I took a 2 carat diamond into this jewelry to have a mounting made. I chose the picture from a catalogue. It took him longer than he said to make the mounting. I picked up the ring and paid in full. Three weeks later, I just happen to look down at my hand and the 2 carat stone was missing. I called Coleman back and he said he was not responsible for the missing stone. I took the mounting to another jewelry store to examine and he said the mounting that he made was insufficient for mounting a 2 carat stone. One of the prongs was totally missing and another was broken into. He also said his opinion was the gold that he used was less than total gold. He also stated that Coleman had manipulated the prongs so much that he could see cracks in the other prongs. I went into Coleman's store and he tired to remove the ring from my finger, but I told him he was not getting it. He accused me of hitting it against a brick wall, and told me to leave his store, he picked up the phone to call the police to remove me. He told me he was not going to do anything about it and to turn it into my insurance company. Why should my insurance company have to pay for his sloppy work?......J. Watson read more