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Cold Stone Creamery

2.8 (66 reviews)
Closed • 11:00 am - 10:00 pm

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So very disappointed. When I think cold stone, I (use to) think quality- no longer! I ordered my birthday cake 2 days ago, very excited. When I got the cake today, I couldn't help but laugh with tears in my eyes at the absolute POOR QUALITY. Mind you, this cost $40+ AND I even tipped... for what? Not only does it look sloppy, but the bottom layer of cake was completely frozen and inedible. I want to think that this may have been made by someone new, who may still be learning the ticks of the trade, but after reading some of the other reviews, I can't be so sure anymore. Sad. Don't waste your money- Walmart sells a much better ice cream cake for a quarter of the price.

Hours of operation and the employees that were there.

Wanted an ice cream their hours say 10 PM they closed at 9:50 PM. We knocked on the door they looked right at as and laughed. Didn't even care.

From left, clockwise: Berry Berry Berry Good, Strawberry Banana Rendezvous, Lucky Charms & Mint Mint Chocolate Chip
Farah F.

It was my dad's birthday, and after coming back from his birthday lunch...we HAD to stop by the ice cream store to have a proper end to the celebration. We ordered Berry Berry Berry Good Ice Cream, Strawberry Banana Rendezvous Ice Cream, Lucky Charms Ice Cream & Mint Mint Chocolate Chip Ice Cream...all were delicious!

Wooey strawberry ice cream.  Yuk
Gus B.

Worst ice cream ever! I got their strawberry blonde something...the ice cream was all wooey and soft and the strawberries frozen. Never coming back to this place

Jeffrey S.

[In four part harmony] Ice creeeeeam... ...... Ice creeeam...... ...............Ice creaaaaam... ......................Ice creaaaaaaaaam! Summer nights were made for ice cream, so on a particularly oppressive summer evening after the sun went down I was pleased to take a call from my brother who I'd helped earlier in the day move new patio furniture from the store to his house. I was more than pleased to accept his offer of kind repayment and we set out to Cold Stone to even the bill. It's your standard Cold Stone. Hopping at night. Lots of groups and cute couples. Since I was with my brother and his cute girlfriend I suppose we counted as a group. Which is too bad, because being a cute couple is much more fun than being the third wheel that turns said couple into a group. Why? I dunno. It just seems that way. So I belly up to the stone and order the Founder's Favorite, only it's important to sub in 50% cake batter ice cream for the base. Add some gooeyness, nuts, brownies, and I'm out the door. I wish the outside table wouldn't have stuck to my arm. That's the risk with an ice cream place. As fast as they can dish it out, the public can let it drip. So just keep up the chase after sticky spills and it would go a long way. Other than that, it was a blur of spoonful after spoonful with a brainfreeze chaser. Totally satisfied.

Coffee ice cream with fudge in a chocolate waffle cone

Visited here saturday night and the place was packed! A line almost out the door and they only had one badass employee working! Emma killed her job. She was fast, efficient, friendly, and made sure to greet everyone as they walked through the door. All while being the only employee in the store! She deserves a raise.

Store

This place is great! Well.. Emma was great, she was working by herself on a Saturday night with a line practically out the door! She was so friendly and still was greeting everyone who came though the door. Emma needs a raise!

Strawberry Blonde with Sweet Cream and banana added!
Angela P.

The service here was impeccable. They were slammed with a huge line when I came in, but they still did their job with a smile and with great service. The girl who helped me, didn't get her name, but she has her hair dyed partially purple... she was so accommodating to my creation. The guy who rang me up put the amount left on my gift card. Sometimes, it's just the little things that really make the experience worthwhile. Cold Stone's is basically the same anywhere you go, so this review is more for the service and help that I received. I got a Strawberry Blonde, added some sweet cream ice cream to the mix, and also bananas. The bananas really made the Strawberry Blonde that I always get way better.

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9 years ago

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13 years ago

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8 years ago

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8 years ago

The young man doing both the ice cream and the register was hardworking and nice, and the dessert was tasty as always. No complaints.

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6 years ago

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6 years ago

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Spencer M.

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6 years ago

Very good ice cream. They even threw our ice cream up into the air and caught it in the bowls. Very impressed.

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9 years ago

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12 years ago

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8 years ago

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15 years ago

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10 years ago

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14 years ago

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11 years ago

Two stars because the people working here are great. But the ice creams we had were all basically flavorless--mint, cheesecake and amaretto.

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11 years ago

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10 years ago

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10 years ago

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7 years ago

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11 years ago

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9 years ago

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15 years ago

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8 years ago

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8 years ago

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13 years ago

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Ask the Community - Cold Stone Creamery

Review Highlights - Cold Stone Creamery

“So I belly up to the stone and order the Founder's Favorite, only it's important to sub in 50% cake batter ice cream for the base.”

Mentioned in 2 reviews

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Cold Stone Creamery - icecream - Updated October 2026

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