Had some shakes and smoothies. They were OK. The employees were having a tough time keeping up with the orders and were a bit snippy, but I give them credit for their efforts. I might stop in again sometime if there isn't a line out the door. read more

This shop is located in Hudson on a corner at the end of the grassy area. The shop is cute with lots of ice cream selections. I purchased the ice cream cupcakes. They look like cupcakes with frosting. The ice cream is cookie batter, chocolate and sweet cream. The cupcakes come in a container of six, or two of each flavor, for $15. They are located in the cooler by the door with the ice cream cakes and sandwiches. They're delicious, and perfect for a special occasion. read more

Cold Stone Creamery - Six ice cream cupcakes. - Ice Cream & Frozen Yogurt Near Me - Hudson, Ohio

The staff was great here. I'm not impressed with their ice cream though. It doesn't seem like it's very high-quality for the price. I do think it's cool the way they can add toppings in and stir it in, but I'd rather have higher quality ice cream. They do have some chocolates available inside their store too. That can be quite tasty. I usually bring the kids here cause they don't notice a difference between high-quality ice creams, and average ice creams. I do like having the ice cream store in town because it attracts a lot of people and I like to see the community out and about. read more

Cold Stone Creamery - a variety of ice creams - Ice Cream & Frozen Yogurt Near Me - Hudson, Ohio

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So a milkshake is supposed to be like milk + shake, right? NO ONE TOLD THE COLD STONE CREAMERY IN HUDSON. Basically this "shake" was just milk. Like JUST. MILK. with some ice cream sweet flavor. I dub it, "Ice cream milk." It had the thickness of water. To quote Today.com (the pinnacle of milkshake knowledge), "the three pillars of shake-making: quality ice cream, thick consistency, and creamy texture. Purists tend to weigh in on the side of thick, creamy ice creams." I didn't even finish it. read more

So my wife made a great quarantine meal tonight, so we decided to send out for some ice cream. Cold Stone has always be a sure shot for us, so we didn't think that testing this door dash thing would be an issue. We thought wrong bro! First it was super late and then they forgot an order. That wasn't the worst thing. They pulled a hood flim flam...the okey doke. They fixed my daughter's order in a "Like It" cup then disguised it by dropping it in the "Love It" cup. Come on bro, you do baby girl like that. I couldn't even enjoy the Babyface vs. Teddy Riley challenge like I wanted to. By the way, don't try to blame door dash... naw man. Tip: Maybe I will go to the location the next time so I can mean mug them to ensure they get it right. read more

For the second time we've been given ice cream containers that are not actually full. Another local company always has their ice cream practically bursting out of theirs. We won't make the same mistake again. read more

Cold Stone Creamery - 75% full for 100% price. - Ice Cream & Frozen Yogurt Near Me - Hudson, Ohio

Can never go wrong at cold stone. Their mixes are delicious. Prices are fair and serving sizes are adequate. Staff was kind. Staff was wearing mask. And they handled a very busy crowd well. You can go as simple as vanilla ice cream or you can do a crazy cocktail like watermelon sorbet with Oreos and gummy worms and they will make it for you! Whatever you want they will do. Nice ice cream place for people who have different tastes. And they have smoothies and other items on the list. Also have some chocolates they sell as well. read more

The Cold Stone Creamery not one I would recommend to others if you are getting a personalized cake. I order my first online for my step daughter's birthday. Not only was it not iced when I got there but once they iced and decorated it it hadn't set. So the frosting was sliding off the top and down the sides. I was running late on time. So, I took it as is. The cake itself tasted very good but the presentation was less than adequate. I had already prepared on getting a different cake for my Fathers birthday later that week and since the cake was good I decided to try again. Well, I have attached pictures of the terrible decorating job and the cake as it was when I picked it up. You can see that at some point the cake even slide on its base. There is clearly not a professional decorating and preparing these cakes. You have been warned. read more

Cold Stone Creamery - Cakes slide on base before I picked it up - Ice Cream & Frozen Yogurt Near Me - Hudson, Ohio

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okay - coldstone is known for having awesome flavors, crazy good combinations, and working toppings into the ice cream by hand. it's awesome! Unfortunately, that's about the only good thing about this coldstone location. When I went to this location, the freezer had broken and they were very limited on their ice cream selection. No big deal - this isn't their fault. The staff is all teenagers and are a bit rude and don't seem to want to be working. The girl at the cashier charged me for the largest size when I had gotten the smallest size and was frustrated when I pointed it out and she had to redo the transaction. This location doesn't have seating areas - street parking is available out front, shared with other businesses in downtown Hudson. It can be difficult finding a spot occasionally, but there's a big public lot/garage nearby and it's a short walk away. it's located on the corner. Luckily Coldstone is a large chain, so you can get awesome ice cream elsewhere, like a local business and don't necessarily have to come to this location. Additionally, I've been to way nicer Coldstone locations with decent staff, AC, and had much better experiences. read more

My favorite cold stone location! Service is always great! Employees are friendly and this location is always clean! Whenever I'm in the Hudson area I always stop in! read more

I ordered a medium, was charged for a large and got a small. Conveniently, the clerk told me in a hurry, "you dont want your receipt do you?" I ordered the cookies and cream, and it had no cookies in it, just vanilla ice cream. Very expensive. Too many choices. Here is a better idea. You can drive down 303 to Richfield and go to Country Maid get the best Blackberry ice cream in the world for 2.00. read more

They literally never have milk (or so they say). I don't know how a creamery runs out of milk. I think they just don't want to dirty the blenders because this situation always happens at night. This is the third time they have denied making milkshakes because they were supposedly out of milk. Not dependable at all if you want a milkshake. read more

This place has really gone down hill. This is the second time now that we ordered a cake online, got the confirmation, and there was no cake when we went to pick it up at the time selected. We love their ice cream and would never go anywhere else, but I think that's going to change. Sad thing was that the people didn't even care, never apologized or anything. Thank goodness the most recent cake was only for my birthday and not for one of my kids birthday parties so it's no big deal. read more

So I couldn't decide between 2 or 3 stars bc this ice cream is not bad, it's actually good but like a spoonful before I'm having a heart attack from the molasses thickness of dairy goo brings me down from my heaven to wtf was I thinking... Shoot won't even finish my gift card.. Eat on read more

I'm sorry but the bathroom is very unsanitary. This store has no working air conditioning. This is a shame. Who owns this store in Hudson. I feel like I'm in the darn dessert. Bacteria grows in heat!!! Get some air for Gods sake! You are taking peoples money. Where is the owner making these girls work in this heat. Seriously! Sheldon really read more

Cold Stone Creamery - Ice Cream & Frozen Yogurt Near Me - Hudson, Ohio

Okay so there are definitely pros and cons to this location. The cons, I ordered a custom cake from here for my birthday and it was decorated very messy. The dot of the i in birthday and the line across the t were not on the cake, so it looked very unfinished and sloppy. It tasted good tho so I can look past that. I don't really recommend getting a custom cake from here if you care about presentation. As for the pros, I went in to this location last night during a busy period and I was super impressed with the way the staff handled themselves. One girl in particular, I didn't catch her name but she had long brown hair that was really curly, she was keeping everything in order. As too many people began entering the building she asked people to wait outside, and someone entered trying to use their sweatshirt collar as a mask and she asked them to leave per the rules of the most recent mask mandate. I was really impressed because she seemed younger and most people would just let it slide but she really cared about the safety of her coworkers and the customers in the building. Cold stone is always delicious so I'll recommend they're ice cream any day. read more

I'm not sure why this has such bad reviews... Coldstone is awesome! Yes you do have a wait a little longer but the process takes a little longer to mix the ice cream and the add-ins. It can be a little pricey but you get a lot and it's quality ingredients, so it's totally worth it. I usually get something from the Signature Collection, but you can also make your own, which my dad likes to do. I will definitely continue going to the Hudson location. read more

Cold Stone Creamery - Mint mint chocolate chocolate chip (yes I wrote that right) - Ice Cream & Frozen Yogurt Near Me - Hudson, Ohio

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Jenna made me the best ice that I have ever eaten 10/10 excellent employe give her a raise

So I went in at about 9:05 and they close at 9:30 it was very apparent that they were upset at me being "so late" I find it very unprofessional and rude that I could tell I was not wanted. Don't hire people who don't want to work. read more

Manager was a complete jerk when we went to Cold Stone. I will be bringing my business elsewhere in the future.

Don't even bother trying to go to this location on a nice day/evening. They are constantly understaffed, and haven't figured out how to handle both online orders and in-person. We have waited outside for over 20 minutes the past two times we have gone and haven't even gotten near the door. Don't waste your time, go somewhere else. read more

Workers are rude for absolutely no reason they need to be taught customer service. Would be a very nice place if that were to happen.

This place is very good that will let you stay here and not kick u out. I recommend this place very much it is very good. It taste very good and it is really good This place is very good that will let you stay here and not kick u out. I recommend this place very much it is very good. It taste very good and it is really good This place is very good that will let you stay here and not kick u out. I recommend this place very much it is very good. It taste very good and it is really good This place is very good that will let you stay here and not kick u out. I recommend this place very much it is very good. It taste very good and it is really good read more

I come here often never have had An issue. Today I went and got a large birthday cake remix. The guy forgot to put hot fudge in it and barely mixed it up. It is mainly ice cream with nothing else in it. Was very disappointed today with my experience. read more

Cold Stone Creamery is a good place to get your ice cream fix. This particular location is conveniently located in Hudson's First & Main. The store itself is very nice, if not a little too small. There are only three or four tiny tables inside, with about five large tables outside. Cold Stone serves ice cream, cakes, smoothies, and milkshakes. For their ice cream, they've come up with a great concept. For their ice cream, if you wish, they have a variety of mix ins. You can choose from their own "creations" or you can make your own. It is a great concept. This way, you have a great variety of flavors, including creations, to try. The ice cream is very good. The only complaint is it's very rich. I felt full for several hours afterwards, and I can stomach a lot. Overall, Cold Stone is a great place to grab some ice cream. Just be aware that a little goes a long way. read more

Amazing people. So energetic and nice but the AC broken and I couldn't enjoy my Icecream inside! Way too hot in there for the employees and customers my Icecream also was melting SUPER FAST. needs to be fixed. read more

I like the ice cream at Cold Stone but sometimes the choices are overwhelming!! This location can get super busy during the summer months, and can be packed with loud teens. Definitely a local hangout for them. If you can get over the screeching, the ice cream itself is very tasty and worth the occasional treat! read more

Long line out of the door.... First time at a cold stone and my last. If I ask you if you have a sugar cone and you say yes, how the heck does it end up on a waffle cone....And then you have prices on a board for small. Then you add money for the cone. CLEARLY explain your menu!!!! Ice cream was fine, but could be much cheaper elsewhere and the ice cream comes with a sugar cone!!!! The portions are too big.... A small should be small. I don't need a pound of ice cream. read more

Went into this location today and only had a $20 bill and the girl working alone said she couldn't break my bill after struggling to break my friends $20 before me so I was forced to use a prepaid credit card that is meant for other uses if you can't make change then please talk to a manager about getting you smaller bills for your drawer no one should be forced to pay a different way just because you can't make change read more

I've talked about just writing a crappy review before, but this was the final straw. I arrived here at 9:20, just to see the staff at cold stone rushing to the door to lock it before I could get in. After noticing that I was approaching the door the staff worker tilted his head back in annoyance and acted exasperated. while I was walking in I heard him say to another staff member " oh I was so close". The staff member then went into the back room and was complaining saying that they were closed which in fact they were not for another 5 minutes. This is not the only encounter with disrespect that I have had upon this establishment other times I have dealt with the same thing. I don't appreciate the poor service and feeling very unwelcome every time I have walked in. Staff members then continued to talk about how annoying it was that I was there. I hope these people eventually do better at their jobs, because I don't know how they're going to function life if they can't even scoop ice cream. read more