Jeni's is amazing! This location is really cool too, there's nearby parking across the street in the parking lot next to the falls, and a lot of cool spots nearby to walk or sit after you get your ice cream. This location is on the smaller side but still has seating. As usual, flavors are amazing, always unique, textures and consistent and creamy, and staff is friendly and quick. Always a go to for good ice cream! read more

Jeni's Splendid Ice Creams - Matchapolitan, Summer Berries & Passion Fruit - single - Ice Cream & Frozen Yogurt Near Me - Chagrin Falls, Ohio

It was rough. I'll put this on the people in charge, we got there about an hour before they closed. Line was all the way down the sidewalk, down 2 doors from the ice cream shop. Getting up to the door, an employee comes out and says "there's only two of us here, we close in an hour, good luck". Why were there only 2 on a Saturday night? It's also HoCo for some schools in the area. Also, the one team member keeps getting pulled away from the line because of mobile orders. Could that have been paused since there are only 2 team members? No waffle cones, no cone wedge and a lot of slamming of the glass cover. I feel bad for the workers, their supervisors failed them. The ice cream? Pumpkin was great, hazelnut was subtle, and bramble berry is always great. read more

Jeni's Splendid Ice Creams - Ice Cream & Frozen Yogurt Near Me - Chagrin Falls, Ohio

This place is so good! I've had Jeni's ice cream from the grocery store, so I was very excited to see a brick-and-mortar store here in Chagrin. I was eager to try the different flavors available. It's a cozy little spot with a few tables to sit and enjoy your ice cream. The flavor options are unique, and there are many, even dairy-free choices for people who may have a lactose allergy. Very yummy! The chocolate ice cream was my favorite of all I tried. Definitely a pleasant experience, and I will try to be back soon. read more

Jeni's Splendid Ice Creams - Ice cream flavors! - Ice Cream & Frozen Yogurt Near Me - Chagrin Falls, Ohio

The ice cream was delicious, and the service was friendly and fast. I really enjoyed my visit. The only thing I would love to see is a larger variety of flavors. Overall, a great place for a sweet treat, and I would definitely come back! read more

Jeni's Splendid Ice Creams - Ice Cream & Frozen Yogurt Near Me - Chagrin Falls, Ohio

This place really is great. Located on Main St in downtown Chagrin Falls, I have been in multiple times for my fancy ice cream fix. The smell of waffle cone greets you when you walk in, and the service is friendly. They have so many unique flavors and seasonal rotations too, so you never quite know what to expect when you go in. They encourage sampling too which is wonderful so that I can try several before finally making a decision! While in today, I sampled four flavors before choosing the lemon bar and Texas sheet cake non dairy flavors. The lemon was punchy and zingy and the Texas sheet cake was rich and deep chocolatey...both were so creamy you'd never know they are non-dairy! The flavors complimented each other well (in my opinion) and made for a lovely post-theater treat. I will certainly be back. Thank you, Jeni's! read more

Jeni's Splendid Ice Creams - Lemon Bar Dairy-Free and Texas Sheet Cake Dairy-Free - Ice Cream & Frozen Yogurt Near Me - Chagrin Falls, Ohio

Great ice cream, cute shop, cute area. What's not to like?! It's hard scoop ice cream and there's plenty of flavors to choose from. But don't worry, the staff is kind enough to let you try a little spoon sample to narrow down your choices. They were making waffle cones when we went in, so the aroma was amazing!! Very good ice cream with enough flavors to satisfy the whole group. Would recommend. read more

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Really good ice cream I got a scoop of gooey butter cake and a scoop of iced molasses ginger bread The service was good they was really friendly and patient as I tried a few of the different flavors No ambiance Was a cool sitting space and it was really clean. read more

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This hot spot in Chagrin Falls is a hit!!! The ice cream is outstanding. Hand made waffle cone cups are delicious. The service was great as they errr super busy but kept the line moving. It's a clean social place that's perfect for family's. Loved it!! read more

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The ice cream is unique and really good. Lines can be long but anything good is worth the wait.

This ice cream shop is amazing, with rich flavors, friendly staff, and a cozy atmosphere that makes you want to come back again and again. read more

Jeni's Splendid Ice Creams - Ice Cream & Frozen Yogurt Near Me - Chagrin Falls, Ohio

Jeni's Ice Cream is the absolute best!! On a recent visit I sampled one of their new fall flavors "sweet potato marshmallow praline" and instantly fell in love!!! It was so flavorful and you literly tasted each individual ingredient in every bite. My absolute favorite flavor is "coffee with cream and sugar" and I ordered a scoop of both flavors for a seasonal treat called "Sweet Potato Spice". I received great service and was able to sample other flavors as well. The overall ambiance is wonderful, not only are you serenaded with warm smells of fresh baked waffle cones, when you step outside of the ice cream shop you have the most breathtaking view of the Chagrin Falls. There is a merchandise area available to shop and take home ice cream. read more

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What a fantastic establishment. The staff is extremely friendly and welcoming. The environment is uplifting and inviting. Tons of unique ice cream flavors with high-quality ingredients. All the ice creams are labeled if they're gluten-free, dairy, free, nut free, etc. many Allergy listings. It's easy to order if you have an allergy. I love this place. I will definitely be back. As a sidenote, they have a unisex bathroom stocked with tampons for women, which is a nice little extra . read more

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The place was cute and cozy and the staff was super friendly. The ice cream was creamy and has so many interesting flavors! read more

Jeni's Splendid Ice Creams - Ice Cream & Frozen Yogurt Near Me - Chagrin Falls, Ohio

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This cute little ice cream shop was VERY busy this Saturday afternoon as people went in to get ice cream to escape the heat. The exterior is colorful and inviting while inside is filled with things to buy and ice cream to try! Looking back on it, I wish I had bought one of their shirts. All the merchandise looked well made. The line went fast thanks to expedient service. I noticed that most of the flavors were quite basic, which is against the brand of Jeni's crazy flavors. I was disappointed to see that the only crazy flavor was the everything bagel flavor. I tried a couple of the flavors and didn't think they tasted too special - especially for the price. My kid scoop of gooey butter cake was absolutely tiny and cost $5! That is insane for what you get. I didn't want a lot of ice cream, sure, but I don't think their smallest size should cost anywhere near 5 bucks. Especially since I think gooey butter cake, while good, didn't have a strong enough cream cheese flavor. While I was disappointed with the selection and price, I was happy to try Jeni's for the first time and will try again when they hopefully bring more of their unique flavors to their storefront. read more

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Adorable little storefront in Chagrin Falls! The flavors are amazing here, and very unique! The staff was friendly and there wasn't a wait, probably because we came in the middle of winter. They were out of the double dough, so I'll be back again to try it sometime! read more

Jeni's Splendid Ice Creams - Blackout chocolate cake, brown butter almond brittle, buttercream birthday cake, gooey butter cake - Ice Cream & Frozen Yogurt Near Me - Chagrin Falls, Ohio

You can never go wrong with Jeni's! So many fun flavors to try. I went sweet while my husband went salty. It was so delicious, you have to try it out! The line might look long, but it goes very quick and definitely worth the wait. And the store has some cute spots to sit, but if it's nice out, I highly recommend taking it to the park across the street to enjoy! read more

Jeni's Splendid Ice Creams - Trios - Ice Cream & Frozen Yogurt Near Me - Chagrin Falls, Ohio

Had the pleasure of walking over while in between clients when I used to work at a salon in downtown Chagrin. My fave is the Poached Pear Riesling and I had a cornbread flavor that was quite tasty as well. Of course pumpkin is an autumn always! Jeni's is a vibe! read more

Had a delicious treat at Jeni's!! It was creamy, full of flavor and to boot it was in a waffle bowl! I had the gooy butter cake, salted peat nut butter with chocolate flakes and brown butter almond brittle. Really don't think you can pick a bad flavor combo. Even when it is cold outside it s worth coming in as they have a quaint area to enjoy your sweet treat. read more

Jeni's Splendid Ice Creams - Deliciousness!! - Ice Cream & Frozen Yogurt Near Me - Chagrin Falls, Ohio

Wow! Absolutely delicious ice cream and I love the unique flavors. Was wowed by my new favs of the wild berry lavender, and the darkest dark chocolate. All the flavors were great though. Other family members loved the gooey butter cake. Very difficult to choose! Great service as well! Our server was very kind and patient with our whole family and dealt with our kids' massive indecisiveness on what to pick and trying the different flavors! You can watch them making the homemade waffle bowls and cones--they were great. Place is super clean, as well. Only downside was the portion size is very small compared to the price--but the ice cream really was great. read more

Jeni's Splendid Ice Creams - Ice Cream & Frozen Yogurt Near Me - Chagrin Falls, Ohio

We live about 90 minutes from the closest Jenis so anytime we are close we have to stop! This trip was even more fun with being able to try the limited edition flavor...Biscuits with the Boss from Ted Lasso. The flavor was great and the posters and Ted Lasso cut out inside brought out a bigger smile from me. The workers were happy, cheerful and helpful on a busy Sunday afternoon. read more

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Unique and delightful flavors in the heart of beautiful Chagrin. Great spot to grab a sweet treat and sit by the water to relax on your day off. Close by to a bookstore too. My favorite is the red cherries and goat cheese seasonal flavor! I know it sounds odd, but trust me: you need to RUN to Jeni's the next time they have it in-store. I've never had a problem with the service either, very accommodating. read more

Boy, all you ever hear about is how this place has The Best Ice Cream around. No, not close. What immediately strikes you is two half scoops (equivalent to one full) with a waffle base is Eight Dollars! Gimme a break. I thought the cherry pie flavor was really nice, but five others that I tried were merely okay. Jeni's doesn't come to close to competing with Mitchell's for ice cream supremacy in greater Cleveland. read more

Jenn's Splendid Ice Creams is simply delightful. It's distinctive in that it's made with cream cheese, giving it a fullness and firmness compared to other ice creams. The flavors are also distinctive. I had the seasonal Boston Cream Pie ice-cream, which satisfied my craving for Boston Cream Pie. The waffle cones have their own recipe also. Try one, and you will find yourself driving many miles to a Jenn's Splendid Ice Cream shop. Buying a pint at a grocery store is not quite the same. read more

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I've loved Jeni's since I was at college at Ohio State. Their unique flavors can't be beat. We relocated our quarantine to my parents house and luckily this location is close to them. For Covid they are wearing masks and gloves. They also aren't doing samples (usually they are great with samples and let you try as many as you want). They put cones on a plate so there is less contact. They give you a free trio on your birthday which is a great deal. You just show your ID. No signing up for mailing lists or anything. It was my husband's birthday and we got a waffle cone with roasted peanut butter & strawberry jelly, gooey butter cake, and skillet cinnamon roll. I'm not sure if it's because I've been eating pints in quarantine and this was the first time having it fresh in a while, but it tasted even better than normal. The waffle cones are to die for. If you haven't been to Jeni's, find one near you and go ASAP! read more

Jeni's Splendid Ice Creams - Roasted Peanut Butter, Skillet Cinnamon Roll, Gooey Butter Cake - Ice Cream & Frozen Yogurt Near Me - Chagrin Falls, Ohio

Lots of flavors. We liked the salted caramel, honey vanilla, wild berry lavender and chocolate. I didn't care for the golden nectar as there was no flavor. Portions were nice size. You can buy $10 pints for gifts or to take home. A few tables make eating easy. Merchandise and Jeni's books are for sale. read more

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A great little spot for ice cream! I had a hard time picking flavors because they all sounded so tasty and unique. I ended up trying the Brambleberry crisp and Gooey butter cake. Both were incredible - perfectly sweet and super creamy. They serve it with a piece of homemade waffle cone which was also delicious. Mitchells is still my all time fav BUT I think jeni's is high quality ice cream and thought they had more unique flavors and a bigger selection if dairy free options. They also have an option for a flight of three if you're feeling indecisive, but you really can't go wrong! read more

Jeni's Splendid Ice Creams - Ice Cream & Frozen Yogurt Near Me - Chagrin Falls, Ohio

This is my favorite Jeni's ice cream location. It's in the heart of chagrin falls, and right next to the beautiful bridge overlooking the waterfall. Love coming here on a hot summer day and grabbing a cone. My favorite flavors are the brambleberry crisp and coffee. Brambleberry is very similar to Mitchell's wild berry although it's slightly more tart, which may depend on the batch. The serving sizes are decently sized, one scoop is the perfect amount for me. read more

Jeni's Splendid Ice Creams - Ice Cream & Frozen Yogurt Near Me - Chagrin Falls, Ohio

Out of this world amazing. Here for work from Atlanta. Loved Jeni's so much I had to back the next night to try the flavors I didnt have room for the night prior. Lavender- the most refreshing ice cream I've ever had. Sounds odd, but trust me, a Lavender flower explosion of flavor with each bite. Brambleberry... fell head over heels with. Had it both nights. Lemon, delicious and my favorite. Mix the Brambleberry with either and its a perfect combo. The Almond and Peanut Butter were great also, but Im a tart type of girl. read more

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I recently went to Jeni's for the first time while visiting Chicago but didn't come close to trying all the flavors I wanted to so I was happy to learn they had a location closer than the Columbus flagship, not too far away in Chagrin Falls! The Brown Butter Almond Brittle is pretty splendid and has the most depth of flavor and texture out of all the ones I've tried, rich and creamy gooey butter & honey interspersed with a salty almond crunch. If you're a fan of lighter, fruity and more refreshing flavors, my top two recs would be the Wildberry Lavender and Orange Blossom Chiffon (seasonal). Other standouts are the Cold Brew w/ Coconut (for coffee lovers) and Nectar Honeycomb (not overly saccharine despite its name thanks to the coriander and floral notes) Definitely recommend getting the Trio, which is the most cost-effective option ($6 for 3 half-size scoops) if you wanna share and/or can't decide on just one of their many mouthwatering flavors. Plenty of parking available in a metered lot nearby, with first 15 min free but you'll probably find yourself staying a bit longer since the shop is right across the street from the falls - ideal for taking a scenic stroll along the water while/after finishing up your delicious scoops! read more

Jeni's Splendid Ice Creams - Trio (Wildberry Lavender + Brown Butter Almond Brittle + Orange Blossom Chiffon) - Ice Cream & Frozen Yogurt Near Me - Chagrin Falls, Ohio

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After much anticipation, I tried Jeni's for the first time on one of the first weekends of the year with weather that was perfect for ice cream. The store is located in the heart of Chagrin Falls, which is totally worth a day trip if you're based in the greater Cleveland area. It's such a cute small town! The interior of Jeni's is very vibrant and has great vibes! As a vegan, I sampled all four of the available dairy free flavors- cold brew, sticky bun, frose, and texas sheet cake. They were all extremely sweet. The single scoop can include up to two flavors, but I couldn't find two flavors that I'd want to eat two scoops of, because they were too sweet. I ended up getting a mini scoop of the sticky bun flavor in a cake cone with rainbow sprinkles. Sometimes vegan ice creams overcompensate for the lack of cream by adding a lot of extra sugar, and I think this is a possible area where Jeni's could improve. read more

Jeni's Splendid Ice Creams - Ice Cream & Frozen Yogurt Near Me - Chagrin Falls, Ohio

I truly enjoyed sitting here and leisurely eating my ice cream. The staff were very patient with us when we tried multiple flavors and gave their suggestions! I got the triple half scoop platter and half scoops are most definitely full large scoops here! This is def a place where u can sub ice cream for an entire meal :)) Highly recommend orange blossom! read more

Great location near the Falls. Perfect place to grab a cone and walk around. Products are high quality and expensive as a high end brand. read more

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Their ice cream flavors are so unique! I love coming to try their green seasonal flavors.

The ice cream is very good. But the portions are kinda small. I got a scoop of peanut butter with chocolate chunks and a scoop of brambleberry Hubs got Ooey Gooey Butter and Bangkok Peanut. All delicious read more

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I was in the area for a show at the local theater and this was the perfect place to stop in after the play ended to chat with some friends. The interior of this place is beyond lovely and gives off a welcoming vibe. The girls working at the counter were pleasant despite it being close to closing time and didn't rush us when we were trying to decide what to get. Yes you can get a sample if you're debating between flavors. I was happily surprised by their selection of flavors. They have some of the typical - chocolate, etc. but they had more "unique" flavors which was nice. I ended up getting a half scoop of Wildberry Lavender and a half scoop of...something pink (how do I not remember the flavor) for under $5. The ice cream is beyond fantastic. It's creamy without being too dense like Mitchell's sometimes is. The flavors come across as clean without tasting remotely artificial. Basically, I'm coming back again when I'm in the area - no question. read more

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LOVE Jeni's- the ice cream flight is perfect to share because I can never decide on a single flavor! Will have to say the salted caramel is my all time favorite but the flight allows you to try up to 10 different flavors!! My favorite chagrin ice cream stop for a hot summer day read more

Jeni's Splendid Ice Creams - Ice cream flight - Ice Cream & Frozen Yogurt Near Me - Chagrin Falls, Ohio

Please treat your taste buds to the gift that is Jeni's ice cream!! I recently saw a YouTube video that featured their unique flavors on Good Mythical Morning and thought I'd give this place a try. Well I can tell you that unique now means delicious in my vocabulary. Sweet cream biscuits and peach jam was absolutely the perfect translation of peach cobbler à la mode into ice cream. Wildberry lavender is the perfect spring flavor. Savannah buttermint will open your eyes to new possibilities of what ice cream can be. The buttery waffle cone pieces added as garnish are chef's kiss. The ice cream is rich and decadent and leaves you wanting to get half portions of multiple flavors so that you can live your best indulgent life. Now I know you could get pints at Whole Foods, but why not stop by the storefront and get the full indulgent experience and eat your ice cream while you view the Chagrin Falls? read more

Jeni's Splendid Ice Creams - Sweet cream biscuits and peach jam Wildberry lavender - Ice Cream & Frozen Yogurt Near Me - Chagrin Falls, Ohio

Creamy delicious ice cream and lots of fun flavor choices! Cheerful and friendly staff who were happy to offer samples. Great summer treat! read more

Jeni's Splendid Ice Creams - Darkest chocolate - Ice Cream & Frozen Yogurt Near Me - Chagrin Falls, Ohio

To get the full Chagrin Falls experience you need to visit Jeni's and sample their naturally flavored, artsy ice cream. Most of their flavors are seasonal (goat cheese and raspberry, gooey butter cake, etc.) but their classics are always good (milkiest chocolate, salted caramel, coffee, pistachio, etc.). My recommendation: get your standard-sized ice cream and go sit by the falls or walk by the water and people-watch. read more

Jeni's Splendid Ice Creams - Ice Cream & Frozen Yogurt Near Me - Chagrin Falls, Ohio

LOVE love love Jeni's! My favorite ice cream shop EVER! Everything is so pure and creamy. You know you're getting quality ice cream. I'm from out of town, but every time I come back to OH, this is where you'll find me! Such unique flavors, friendly staff, and clean place. My favorites so far is the corn flavor and lavender flavor. So delish! I HIGHLY recommend any Jeni's location! Wish they had more flavors in store! read more

Jeni's Splendid Ice Creams - A scoop of corn ice cream and lavender! - Ice Cream & Frozen Yogurt Near Me - Chagrin Falls, Ohio