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    Jeni's Splendid Ice Creams

    4.6 (288 reviews)
    Open 11:00 am - 11:00 pm
    Updated a few days ago

    Order Jeni's Splendid Ice Creams Takeout or Delivery

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    A sign
    Phillip R.

    Really good ice cream I got a scoop of gooey butter cake and a scoop of iced molasses ginger bread The service was good they was really friendly and patient as I tried a few of the different flavors No ambiance Was a cool sitting space and it was really clean.

    This ice cream shop is amazing, with rich flavors, friendly staff, and a cozy atmosphere that makes you want to come back again and again.

    Ice Cream for Breakfast Day
    Shante R.

    Jeni's Ice Cream is the absolute best!! On a recent visit I sampled one of their new fall flavors "sweet potato marshmallow praline" and instantly fell in love!!! It was so flavorful and you literly tasted each individual ingredient in every bite. My absolute favorite flavor is "coffee with cream and sugar" and I ordered a scoop of both flavors for a seasonal treat called "Sweet Potato Spice". I received great service and was able to sample other flavors as well. The overall ambiance is wonderful, not only are you serenaded with warm smells of fresh baked waffle cones, when you step outside of the ice cream shop you have the most breathtaking view of the Chagrin Falls. There is a merchandise area available to shop and take home ice cream.

    Blanca M.

    The place was cute and cozy and the staff was super friendly. The ice cream was creamy and has so many interesting flavors!

    Carol L.

    What a fantastic establishment. The staff is extremely friendly and welcoming. The environment is uplifting and inviting. Tons of unique ice cream flavors with high-quality ingredients. All the ice creams are labeled if they're gluten-free, dairy, free, nut free, etc. many Allergy listings. It's easy to order if you have an allergy. I love this place. I will definitely be back. As a sidenote, they have a unisex bathroom stocked with tampons for women, which is a nice little extra .

    Blackout chocolate cake, brown butter almond brittle, buttercream birthday cake, gooey butter cake
    Natalya K.

    Adorable little storefront in Chagrin Falls! The flavors are amazing here, and very unique! The staff was friendly and there wasn't a wait, probably because we came in the middle of winter. They were out of the double dough, so I'll be back again to try it sometime!

    Gooey Butter Cake - kids size
    Mallory S.

    This cute little ice cream shop was VERY busy this Saturday afternoon as people went in to get ice cream to escape the heat. The exterior is colorful and inviting while inside is filled with things to buy and ice cream to try! Looking back on it, I wish I had bought one of their shirts. All the merchandise looked well made. The line went fast thanks to expedient service. I noticed that most of the flavors were quite basic, which is against the brand of Jeni's crazy flavors. I was disappointed to see that the only crazy flavor was the everything bagel flavor. I tried a couple of the flavors and didn't think they tasted too special - especially for the price. My kid scoop of gooey butter cake was absolutely tiny and cost $5! That is insane for what you get. I didn't want a lot of ice cream, sure, but I don't think their smallest size should cost anywhere near 5 bucks. Especially since I think gooey butter cake, while good, didn't have a strong enough cream cheese flavor. While I was disappointed with the selection and price, I was happy to try Jeni's for the first time and will try again when they hopefully bring more of their unique flavors to their storefront.

    Deliciousness!!
    Kathy S.

    Had a delicious treat at Jeni's!! It was creamy, full of flavor and to boot it was in a waffle bowl! I had the gooy butter cake, salted peat nut butter with chocolate flakes and brown butter almond brittle. Really don't think you can pick a bad flavor combo. Even when it is cold outside it s worth coming in as they have a quaint area to enjoy your sweet treat.

    Trios
    Katie G.

    You can never go wrong with Jeni's! So many fun flavors to try. I went sweet while my husband went salty. It was so delicious, you have to try it out! The line might look long, but it goes very quick and definitely worth the wait. And the store has some cute spots to sit, but if it's nice out, I highly recommend taking it to the park across the street to enjoy!

    Jay D.

    Wow! Absolutely delicious ice cream and I love the unique flavors. Was wowed by my new favs of the wild berry lavender, and the darkest dark chocolate. All the flavors were great though. Other family members loved the gooey butter cake. Very difficult to choose! Great service as well! Our server was very kind and patient with our whole family and dealt with our kids' massive indecisiveness on what to pick and trying the different flavors! You can watch them making the homemade waffle bowls and cones--they were great. Place is super clean, as well. Only downside was the portion size is very small compared to the price--but the ice cream really was great.

    Mark E.

    Great place, after dinner at 17 River Grill, we opted to get dessert here instead. Always a great selection of flavors (they need to bring pear back!). The staff...just amazing group of individuals. We all got single scoops with 2 different flavors. Not sure if we've been shorted before but today, they made up for our past visits. There was so much ice cream. We will be back, aside from the fact that it's local, we also get great service and most of the flavors are not your typical. If you haven't had Bramble Berry Crisp....try it!

    A must try
    Lindsay M.

    We live about 90 minutes from the closest Jenis so anytime we are close we have to stop! This trip was even more fun with being able to try the limited edition flavor...Biscuits with the Boss from Ted Lasso. The flavor was great and the posters and Ted Lasso cut out inside brought out a bigger smile from me. The workers were happy, cheerful and helpful on a busy Sunday afternoon.

    Exterior
    Debra V.

    Lots of flavors. We liked the salted caramel, honey vanilla, wild berry lavender and chocolate. I didn't care for the golden nectar as there was no flavor. Portions were nice size. You can buy $10 pints for gifts or to take home. A few tables make eating easy. Merchandise and Jeni's books are for sale.

    Order at front lobby to go only

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    9 months ago

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    2 years ago

    Their ice cream flavors are so unique! I love coming to try their green seasonal flavors.

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    We came here to celebrate our anniversary, and overall, it was a very enjoyable experience. The…read morerestaurant has a great ambiance--very much a French bistro style. The space feels open, airy, and inviting. Service was generally fast and efficient, though it did slow down a bit during peak times, which is understandable. From a food perspective, most dishes were very good, with one notable disappointment that prevented this from being a five-star experience. To start, we had the Onion Soup Gratinée based on our server's recommendation--an excellent choice. It was hearty, rich, and full of flavor. We also tried the Tuna Cru, which was good overall, though it could have benefited from a bit more lemon to brighten the dish. For the main course, we ordered the Trout Amandine, which unfortunately was a complete miss. It lacked flavor and depth, and at $27, we expected significantly more. It felt underwhelming and forgettable. On the positive side, the Ratatouille that we ordered alongside was excellent. For dessert, the Apple Tarte Tatin was outstanding--the crust was perfectly flaky. Personally, I would have preferred it with a scoop of ice cream rather than whipped cream, but that's a matter of taste. The Pistachio Crème Brûlée, which was also recommended by our server, was very good as well. Overall, a solid dining experience with great ambiance and several strong dishes, but one significant miss kept it from being exceptional.

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    Once again Alex is the best in Chagrin falls she knows our orders before we sit down & starts…read moremaking our drinks as we are sitting down ! She is truly a treasure

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    Jeni's Splendid Ice Creams - icecream - Updated May 2026

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