1. Jeni's Splendid Ice Creams

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Chagrin Falls, OH

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Jeni's Splendid Ice Creams

4.6 (292 reviews)
Closed • 12:00 pm - 10:00 PM
Updated 1 month ago

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Negar T.

The ice cream was delicious, and the service was friendly and fast. I really enjoyed my visit. The only thing I would love to see is a larger variety of flavors. Overall, a great place for a sweet treat, and I would definitely come back!

Lemon Bar Dairy-Free and Texas Sheet Cake Dairy-Free
Katie H.

This place really is great. Located on Main St in downtown Chagrin Falls, I have been in multiple times for my fancy ice cream fix. The smell of waffle cone greets you when you walk in, and the service is friendly. They have so many unique flavors and seasonal rotations too, so you never quite know what to expect when you go in. They encourage sampling too which is wonderful so that I can try several before finally making a decision! While in today, I sampled four flavors before choosing the lemon bar and Texas sheet cake non dairy flavors. The lemon was punchy and zingy and the Texas sheet cake was rich and deep chocolatey...both were so creamy you'd never know they are non-dairy! The flavors complimented each other well (in my opinion) and made for a lovely post-theater treat. I will certainly be back. Thank you, Jeni's!

Mary R.

Great ice cream, cute shop, cute area. What's not to like?! It's hard scoop ice cream and there's plenty of flavors to choose from. But don't worry, the staff is kind enough to let you try a little spoon sample to narrow down your choices. They were making waffle cones when we went in, so the aroma was amazing!! Very good ice cream with enough flavors to satisfy the whole group. Would recommend.

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Phillip R.

Really good ice cream I got a scoop of gooey butter cake and a scoop of iced molasses ginger bread The service was good they was really friendly and patient as I tried a few of the different flavors No ambiance Was a cool sitting space and it was really clean.

Menus
Abeer H.

This hot spot in Chagrin Falls is a hit!!! The ice cream is outstanding. Hand made waffle cone cups are delicious. The service was great as they errr super busy but kept the line moving. It's a clean social place that's perfect for family's. Loved it!!

This ice cream shop is amazing, with rich flavors, friendly staff, and a cozy atmosphere that makes you want to come back again and again.

Ice Cream for Breakfast Day
Shante R.

Jeni's Ice Cream is the absolute best!! On a recent visit I sampled one of their new fall flavors "sweet potato marshmallow praline" and instantly fell in love!!! It was so flavorful and you literly tasted each individual ingredient in every bite. My absolute favorite flavor is "coffee with cream and sugar" and I ordered a scoop of both flavors for a seasonal treat called "Sweet Potato Spice". I received great service and was able to sample other flavors as well. The overall ambiance is wonderful, not only are you serenaded with warm smells of fresh baked waffle cones, when you step outside of the ice cream shop you have the most breathtaking view of the Chagrin Falls. There is a merchandise area available to shop and take home ice cream.

Carol L.

What a fantastic establishment. The staff is extremely friendly and welcoming. The environment is uplifting and inviting. Tons of unique ice cream flavors with high-quality ingredients. All the ice creams are labeled if they're gluten-free, dairy, free, nut free, etc. many Allergy listings. It's easy to order if you have an allergy. I love this place. I will definitely be back. As a sidenote, they have a unisex bathroom stocked with tampons for women, which is a nice little extra .

Blanca M.

The place was cute and cozy and the staff was super friendly. The ice cream was creamy and has so many interesting flavors!

Gooey Butter Cake - kids size
Mallory S.

This cute little ice cream shop was VERY busy this Saturday afternoon as people went in to get ice cream to escape the heat. The exterior is colorful and inviting while inside is filled with things to buy and ice cream to try! Looking back on it, I wish I had bought one of their shirts. All the merchandise looked well made. The line went fast thanks to expedient service. I noticed that most of the flavors were quite basic, which is against the brand of Jeni's crazy flavors. I was disappointed to see that the only crazy flavor was the everything bagel flavor. I tried a couple of the flavors and didn't think they tasted too special - especially for the price. My kid scoop of gooey butter cake was absolutely tiny and cost $5! That is insane for what you get. I didn't want a lot of ice cream, sure, but I don't think their smallest size should cost anywhere near 5 bucks. Especially since I think gooey butter cake, while good, didn't have a strong enough cream cheese flavor. While I was disappointed with the selection and price, I was happy to try Jeni's for the first time and will try again when they hopefully bring more of their unique flavors to their storefront.

Blackout chocolate cake, brown butter almond brittle, buttercream birthday cake, gooey butter cake
Natalya K.

Adorable little storefront in Chagrin Falls! The flavors are amazing here, and very unique! The staff was friendly and there wasn't a wait, probably because we came in the middle of winter. They were out of the double dough, so I'll be back again to try it sometime!

Trios
Katie G.

You can never go wrong with Jeni's! So many fun flavors to try. I went sweet while my husband went salty. It was so delicious, you have to try it out! The line might look long, but it goes very quick and definitely worth the wait. And the store has some cute spots to sit, but if it's nice out, I highly recommend taking it to the park across the street to enjoy!

Jay D.

Wow! Absolutely delicious ice cream and I love the unique flavors. Was wowed by my new favs of the wild berry lavender, and the darkest dark chocolate. All the flavors were great though. Other family members loved the gooey butter cake. Very difficult to choose! Great service as well! Our server was very kind and patient with our whole family and dealt with our kids' massive indecisiveness on what to pick and trying the different flavors! You can watch them making the homemade waffle bowls and cones--they were great. Place is super clean, as well. Only downside was the portion size is very small compared to the price--but the ice cream really was great.

Deliciousness!!

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Reviews are largely positive. People enjoy the unique and creamy ice cream, friendly and helpful staff, and the inviting and cozy atmosphere. Sampling is encouraged.

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4 months ago

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30 days ago

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2 years ago

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1 year ago

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4 months ago

The ice cream is unique and really good. Lines can be long but anything good is worth the wait.

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9 months ago

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4 years ago

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4 years ago

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6 years ago

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6 years ago

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3 years ago

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7 years ago

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7 years ago

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4 years ago

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2 years ago

Their ice cream flavors are so unique! I love coming to try their green seasonal flavors.

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8 years ago

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8 years ago

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Jeni's Splendid Ice Creams - icecream - Updated October 2026

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