This location has a drive thru and chocolate from Rocky Mountain Chocolate Factory. Touchfree ordering, online ordering and third party delivery are amazing additions to this already great ice cream store. They make ice cream fresh in the store everyday and it's the most amazing tasting ice cream in the universe! You can add fruits, candy, cakes and more to any ice cream. Don't miss their Signature Creations that are amazing. My favorite is the Banana Caramel Crunch which is French Vanilla Ice Cream with fresh bananas, roasted almonds and the perfect amount of their signature caramel. The store is clean and the crew is a ton of fun. Leave a tip and they will sing you a song too. You gotta give this place a try! read more

They need to listen when someone asks for the ice cream to go. I had to ask for the lids again they just handed them to me and I had to smash the lids on because they overfilled the bowl and my ice cream started overflowing so I had to clean all that up just to get the lids on. read more

Super weird experience! The girl set my cone on the super dirty counter instead of handing it to me. I was shocked at the lack of awareness and food safety. They also refused to mix in toppings- isn't that the whole point of cold stone?! read more

Good as always! I got there about 15 minutes before close and the staff was very friendly. My favorite is their Mud Pie Mojo with coffee ice cream, peanut butter, and Oreos I've been coming here for years and their quality is consistent. read more

Cold Stone Creamery - Ice Cream & Frozen Yogurt Near Me - Edwardsville, Illinois

Took my granddaughter to try the black Halloween ice cream and to get myself one of their huge delicious caramel apples. The ice cream was cake batter with food color to make it black, pretty cool, tasted good too. The Apple was disappointing, started out good, but getting towards the the middle tasted like mold, very disappointed for the hefty price tag. Guess I will be finding other places for my apples, didn't go back as I live 30 minutes from them read more

Cold Stone Creamery - Pecan covered caramel apple - Ice Cream & Frozen Yogurt Near Me - Edwardsville, Illinois

My boyfriend convinced me to get Cold Stone one night so we got two larges in waffle cones. We ordered through the drive thru microphone while the employee was telling us that he couldn't hear us too well because the headset was terrible. It took awhile to get the order and when we did they were given to us in bags. Figuring the order would be correct since it cost $15 with tip, we drove off. On the way home, my boyfriend checked his and it was sideways and leaking through the bag (see pictures) and when I got home, mine was the wrong flavor. Super upset, we called and were told we would get free ones next time. When we got there to claim our free ones about a week later, the employee was very dismissive and questioned us a lot even though we were told our name was written down as a note for the next time. Both times we've been here in the past few weeks, the males we dealt with were extremely unfriendly. Anyways, get home and my boyfriend is missing an ice cream flavor in his and they weren't larges. Overall, disappointed in our experience both times and decided Dairy Queen or Annie's will be better. I hope this review helps to reform the service and accuracy of this premium ice cream spot. read more

Cold Stone Creamery - Ice Cream & Frozen Yogurt Near Me - Edwardsville, Illinois

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BEWARE: Purchased four caramel apples here last night, arrived home to cut them and they were ALL STYROFOAM! Manager gave me a refund, but did not go out of her way to apologize, nor offer any further compensation than just the refund. Had some disappointed guests for our small gathering that evening! read more

First trip to daughter's favorite ice cream place (sure enough, she was there). Immediately overwhelmed by the unique jargon of its relatively complex menu, so decided to go with the prominent photo of a "Signature Creation": Mint, Mint, Chocolate, Chocolate Chip. All of the ingredients were mixed together on the frozen granite stone that gives the place its name, set into a waffle cone. read more

Cold Stone Creamery - Ice Cream & Frozen Yogurt Near Me - Edwardsville, Illinois

Located in Edwardsville near the Kohl's store. They have very good ice cream and the employees are very friendly. The ice cream cupcakes are very good and I recommend the pie who loved me specialty ice cream. read more

Pretty much the ONLY part of the devastating [sub]urban sprawl that is completely destroying my little home town's charm that I am not lamenting. 'Cus its easy to set aside your ideals for some seriously yummy ice cream. mmmmhmmmmm. read more

This is a great place to end a night out in Edwardsville. They have a great selection of toppings and mix-ins and I love the flavor variety in their ice cream. If there's one drawback I've found it's when I've strayed from the ice cream to some of their other offerings. The caramel apple was especially disappointing. That said, this is an ice cream shop, and that part of the business is done well. read more

Me and a couple friends went into cold stone to get ice cream and morgen did an outstanding job in service and served us amazing ice cream highly recommend this place read more

Food was very good. Service was not at all. We walked in at around 945 not knowing they closed at 10. No mention was made of the closing time by the staff. Shortly after sitting down an employee walked over and rudely informed us it was time for them to go and that we needed to go. We will not be back. They also didn't wear gloves when making our order. read more

The ice cream is so good and the service is friendly and excellent. Love all the mix-ins! They sell chocolate, caramel apples, and chocolate dipped strawberries too. They even sell ready-to-go ice cream cakes! The store is clean with plenty of seating. read more

We absolutely love it here. My kids have a blast every time we come in here. The workers are so unbelievably nice to everyone that walks in the door. read more

Absolutely love their cheesecake ice cream with Reese's on top! I got the "like it" size and it was a perfect amount. Worth the money for sure :) read more

Coming into cold stone I had very high expectations for the best ice cream place in town. After I got my ice cream my friend Adam made it rain on the counter with dolla bills. When you tip cold stone the gracious staff is required to sing a song to amuse the guests. One stubborn worker by the name of Chase was in no such mood for a merry tune. When my good friend Adam cashed in the generous tip, Chase refused to sing and remarked "I ain't singing jack". After hastily finishing our ice cream, which was alright, we went home saddened and depressed, let down after such rude service. read more