Just opened up recently - I have already frequented this establishment 5 times (I know I know).
Pros: classic cold stone menu and ice cream, clean store, lots of staff!
There's lots of staff but they're all learning and they're all new (most look like out of high school) except for the two owners of the franchise/branch who are older and also are very hands on with the cash register to taking orders. With that said, you may find yourself in line a little longer as you wait for them to mix your ice cream together.
Everyone is courteous and helpful.
They finish online pick up orders quickly as well, I would schedule ahead of you want to avoid waiting an extra 10 mins.
TIP: Sign up for the rewards program and gather points quickly for deals to save some ca$h because cold stone can be quite pricey for ice cream. read more