Everything . They are actually not a Harley Dealer anymore. I had to take my bike back multiple times. My friend who works on motorcycles as a hobby finally fixed it. The people were nice but terrible service. read more

I got a 5k service here on my Road King. They broke a stud on my Big Sucker air cleaner. I had to pay for the part they broke. Service was okay, Mike at the service desk didn't put in the right amount of time for the service, he put in an hour, not the 3.5 hours it takes to do the job, but since I was there they did the service. The price was good. Next, I brought my Sportster in because it was pouring gas out of the carb. Probably the float. I brought it in on a Thursday, they called the next Monday and said they "think" the carb needs to be rebuilt. I said okay. A week goes by, I go into the store to see what's up. Mike's not there, talk to Brandon I think, he says there is nothing on the computer on it. He checks, they have the rebuild kit but are waiting on the jet kit. So I leave and another week goes by and I go back, talk to Mike who is bs-ing with a buddy, and ask what is going on, he checks and says the jet kit is sitting at the parts desk but nobody in parts or service has given it to the mechanic. He says he'll go get it once he's done bulls**ting with his buddy. I say okay and leave. Another week goes by and I go in, Mike is out with COVID, so I talk to Brandon who is outside smoking, and ask what's up. He checks the computer and says they're waiting on the jet kit. I say Mike told me the week prior it was on a shelf in the parts department and that he was going to get it and give it to the mechanic. Brandon and I walk over to parts, the parts guy asks me my name, looks at the computer and says there is nothing for me. I say Mike said the jet kit is sitting on a shelf behind you. The parts guy looks and low and behold there's my jet kit. It's been sitting there a week and Brandon says we got to put your bike back on the schedule because no one but Mike knew the parts were there (why? I don't know), so Brandon says he'll put me on the schedule again and I might get my bike back anywhere from a couple of days from now to a week. This kind of crap is bad for business guys, I'm probably going to take my bikes to Wrecking Crew in Johnson City or the guys down in Kodak if this is the kind of competence your service and parts guys have. read more

Colboch Harley-Davidson - Motorcycle Dealers Near Me - Morristown, Tennessee

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Very unfriendly staff, no one greeted or asked if we needed help with anything, I visited to purchase a pair of knee high boots, they had maybe 10 women's boots on the shelf in stock and in very few sizes, glad this isn't my local Harley or I would be very dissatisfied read more

Nice store, very roomy. Was a fun experience! Some of the staff didn't seem too enthusiastic to be at work but I guess no one is if they don't like their jobs lol. read more

Hey Colboch..Thank You for taking advantage of a good Christian woman who was just trying to do good, for charity, by attempting to organize an event on your site. You set a date with her..but you couldn't bother to add the event to your online event calendar making people think it was a scam. You did no advertising for the event to help make the event a success..after all..an event at your location would have driven traffic to also purchase Harley items..who doesn't buy overpriced Harley t-shirts! I will never shop in your store again..and the Colboch T's my husband has..are going in the next bonfire..wont be advertising for you either! read more

I ordered a Road Glide Ultra with Colboch Harley Davidson. I was told when it "should" arrive and was surprised and impressed that the date given was actually very close to the arrival date. I worked with Ernie Lunsford on my purchase and he was extremely knowledgeable about the bike and the whole purchase/financing process. The dealership is huge and very clean and neat. I was excited to see that they are open seven days a week (no service on Sunday) and I actually was able to pick up my new bike on Sunday. Very easy process and I would definitely recommend Colboch Harley Davidson to my friends and family who are looking to buy a new or used bike. read more