Treated us great. No pressure and worked out a great deal. Staff was wonderful to work with…read more Mechanic came out and talked with me on the DCT and was very nice. Really enjoying the Goldwing

Brought my bike in for oil change spark plugs antifreeze & air filter. Done a good job, "I guess"…read more........... I sometimes like to ask the person working on it how do things look? Or just satisfy curiosity on how they do say the antifreeze change. I was by no means in the way, got told you need to leave insurance doesn't cover people in the shop. As a business you need full coverage because of anything that can happen because I kinda see it as my business to see how things are going if it's my bike back there. Just saying. Good customer service in the front. Just above reason for not a 5 Star

Great customer service. Friendly , fair and efficient.i just got new tires and any repairs have…read morebeen fast!

Top notch outfit. Joe knows how to fix things;a true professional. Im buying all my tires there…read morefrom now on as well as alignments for my fleet of vehicles.

Finding a good shop to take care of the cars is always tough when relocating but I'm as pleased…read morewith Elite Automotive with my mechanic of 10 years back in TX. In the past two years, Elite has replaced a transmission and the hydraulic rack/pinion assy on my 2011 Chev Impala. (16k miles on the tranny, which is smoother than the original.) And I had them service the CVT fluid on my wife's 2017 Subaru Legacy 3.6R. Later, she brought it in because the electric window (passenger, front) wasn't working. Danny (owner) advised it was a battery problem (weird!) and charged only $60 for troubleshooting. Yet, we'd not have given a thought if he'd have charged us hundreds. The only deal I'm interested in is a) accurate, honest diagnosis; b) competent workmanship; and c) paying only what I should pay, for work that was needed and that was done right. That's the deal that Danny gives at Elite.

We've taken our Mercedes to them for repairs and were very pleased, so when my Infiniti started…read moreacting up, they were the only place we considered. Highly recommend - friendly, professional and very customer service oriented! Cost was as expected based on repairs performed.

My son had to go out of town on an emergency situation. They were able to get his car in, fix a…read moretire and put new back breaks, rotors and a caliper! Same day service! Amazingly kind and knowledgeable people!

I went to get 4 used tires and he sold me my own tire back , was rude as could be and in the…read moreprocess put the wrong size tires. So horrible service never again .

Great Service!! Best bunch of people working there. I always have trusted them when i needed them…read moreas did my father before me. My dad was a mechanic and I remember him taking about the Morristown location and how much he loved them. He always talked about how they knew what they were doing and always so kind. When you go the extra mile, that means alot.

I am disappointed in the level of ability at this business. Have been using this business for years…read moreonly due to lack of options in Tazwell, Tennessee. This service center lacks the simplest of knowledge new tires always go in the back, God forbid you request service, out of this service "Service" center. Thermostat, too easy. Wrong size! Service lights lightings on my dash,'form more than six month. Went as far as to read the codes myself, Thermostat! Terrible service, absolutely no knowledge of easiest tasks, lack of management, and a complete rip-off to, the city of Tazwell, Tennesse. FYI Oil filters are to be tight also!

I had a wheel bearing start going bad on my 2005 van suddenly while returning to Texas. I called 3…read moreshops who either were too busy or couldn't get to it until the end of the day (I had spent the night nearby so that I could get it fixed ASAP in the morning). Finally, the owner of shop #3 referred me to Wolf Tire & Muffler. I am SO glad he did. I explained I was from out of state, traveling home, and could they fix it soon. They made a call, I presume to check on parts, and said "Sure, bring it in and we'll take care of it!" I was there a short time later. They were so nice and accommodating. Shortly after the part was delivered they got right to it, fixed it, and charged me a very fair price considering I was done and driving away (smiling) just 2 hours after arriving. These are good people who really know their stuff. Recommended!

I'm not happy with their service. Not at all. They diagnosed…read morea problem, then replaced the turn signal switch and the wiring connected. The problem persisted, so they replaced the parts again. Still no resolution. Then they reinstalled the original parts, charging again for labor, and replaced the rotor, button and plate in the distributor. The truck still quits unexpectedly. I cannot recommend this company.

My father & I had picked up a vehicle earlier in the week, about 2 hours into our trip the radiator…read moreon the vehicle went out. Thankfully the closet repair shop was busters. Everyone was very helpful to get us back on the road. They even worked Saturday (closed that day) to get us on the road safely so we could make it back home. Words can't describe how appreciative I am, each and every one of them went above and beyond to make sure we were well taken care off. Another huge thank you to everyone at Busters.

In November of 2017, I got violently ill and pulled over on the highway - later sent to the ER…read more Buster's towed my car off the highway. When I was released from the hospital the next morning, they told me they would get me in an hour. They didn't show up until 2.5 hrs later...as I sat, very ill, in a cold hospital lobby with no coat (left in my car from ambulance). The man demanded $150 cash to get me from the hospital and take me to my car. He told me on the trip that he had bets on whether I was drunk. And he complained about having to work around the vomit around my car. When we got to the wrecking place, he said my key was on the wheel and dropped me off. I got in my car and could hardly steer. I waived him down and said something is not right. He shrugged and drove off. I tried to drive a little more, but something wasn't right. I called the guy again, and he wouldn't answer his phone. Essentially, he left me on the side of the road again, but this time, I had $150 less money. What was wrong with my car? He bent my control arm. Had to get new rack and pinions, totally jacked up my alignment, and totally ruined two tires. Oh, and nobody would ever, ever call me back. $2000 later....... Thank you for turning the worst sickness I ever had into a completely torturous experience. I really have never been treated worse in my life. You owe me $2150.

We had a Dodge Journey we bought in Bristol TN a few years back and almost home, the engine light…read morecame on and it was having power loss. The Bristol dealer told us to take it the a local Dodge dealer for them to look at and they would pay for the repairs. Well the Journey had to have the entire ENGINE replaced and Bristol told us to leave it there and they would pick it up, and pay Carville. Well, ever since then, they keep sending us offers for a car we don't even own! They've sent letters written in hand writing using fake names to get our attention. They keep sending us ads and we told them to leave us alone, but the garbage keeps comings. The has to be a LAW to STOP people like this from harassing people. We've heard bad things about this dealership and regret ever going near them!

I am very grateful to this service Department. On the road we experienced a somewhat overheating…read moretransmission and front wheel noise on my Chrysler. My dad and I both suspected a bearing issue! I called many service shops in Greeneville and this was the only one able to get me in the very next day! Thanks to Bobby for making this happen. So appreciated! The car needed transmission service and a wheel bearing! My car is now running smoothly and road worthy again! Thank you!