Jimmy was professional and quick to pick me up, and I would highly recommend this service to anyone in the Bend area

Exceptional and speedy service at a very reasonable price. And Jimmy is a quite personable driver. Highly recommended.

Professional, pleasant and helpful.I have used the service several times and have to say the best yet.

We flew in from Tampa to Redmond and got in at midnight. Very long day and we were on east coast time zone . Andrew was out driver He. Was very patient with us having to explain where to walk from the airport ( about 5 minutes) in redmond to find him as they can't pick up in front of airport. We text upon landing and waited for our bag and proceeded to our short walk . In that time he had already added two passengers to our ride and actually asked if we could wait 15 more minutes while he took them home first. I said no absolutely not we are very tired and I had arranged this ride first. So we get in the van with the two other people which is fine except I would think we would get dropped off at our house first. But that wasn't the case so he dropped off his two other passengers first and it took a long time exchanging money and then they realize their car had a dead battery. So Andrew looked at us and said well I'm gonna jump them really quick if you don't mind waiting. And I said no absolutely not. Please take us home first you can come back and jump them it was now 12:40 am. So he mapped our house which was about a six minute drive away and during that drive he was texting the whole time and remember its the middle of the night ; texting and driving always not a good thing especially at from a taxi driver. Topped off our 5 mile ride with by charging us $50! He just seemed so unprofessional. read more

Driver was great-professional and courteous. Gave a heads up enroute and time for arrival. Van was spacious and clean ! We're happy Coiled took care of us on Turkey Day read more

I got picked up by Andrew at 415am from my hotel in Bend. He was on time, actually a few minutes early, and got me to the airport to catch my early morning flight. Thanks for the great conversation Andrew! read more

Hi. I use Coiled Cab for all of my business clients as well as family, when I am too tired to drive to the airport. I have been using Coiled from the beginning, through it all they have been a great partner. Have there been hiccups? Maybe one in 30 shuttles, but when there is an issue they fix it ASAP. I have noticed several 1-Star reviews on this site today, which prompted my review. I would not believe them. These accounts appear to be trolls, I know Uber is notorious for trying to discredit local businesses, each account was just opened this month with only one review each. My two cents is if you need a ride, call Coiled. Thanks! read more

We called to see if we could hire a taxi from Bend to Pacific Crest Trail around the fire closure. The male employee who answered was extremely rude, yelled at us and told us they do not go outside Bend and hung up. Would not recommend a company with such poor customer service. read more

I've used coiled cabs several time and WHERE my preferred ride to the airport. But this morning they burnt me, no driver and not even a phone call to say they where under staffed. Wow totally bummed, had to wake up my wife and kids and 4:30 am for an emergency ride to the airport. Will certainly tell all my people and clients to use another service. read more

We used Coiled Cabs as transportation for our June 2018 wedding. They were super easy to work with to get everything set up, and I was able to book and pay for the 2 vans we used ahead of time online. They even waited around for us with no complaints while we finished up our goodbyes at the end of the night. I'd highly recommend! read more

One hour after I called, they've picked me up, I got my car at the repair shop, and I'm home--can't beat that! Timely, friendly, clean, professional. Best cab ride in Bend. read more

Coiled cabs took a reservation for two vans to pickup guests at the end of my wedding. There's no cell service at the venue, so I had to reserve ahead. I even called and confirmed a few days before the event. THEY NEVER SHOWED UP. They stranded 12 people without any way of getting home, including my parents. I called the next day to see what happened, never got a response. Really disappointing that you dropped the ball. read more

Nice car. Great driver - David. Strongly recommend. Full service 24 hours/day. We rode from RDM to Bend. read more

I reserved a cab on Thursday for a Saturday flight. At 3:00 AM on Saturday, two hours before our pickup we are called by the driver who says that he is an overflow driver and he's not sure he can pick us up. We had gotten a text at about 10:00 PM the previous night, saying to call him which we tried to do and didn't get an answer. He calls back about an hour later, saying he can get us in, if we'd be willing to get picked up earlier. I said that wouldn't work. He then offers to pick us up but it will cost us $75 (more than double the normal fare). I turned him down and called Enviroshuttle. They were very responsive and were able to get us to the airport for $35. I know Coilded get very positive reviews but this was incredibly poor service, particularly after we had reserved a cab two days before departure. read more

Ok. So interesting topic in Bend bc sometimes cabs "aren't available" for 45 minutes plus in my experience, but these folks have been so nice even when they say they're busy they've always been willing to put me on the list. All the drivers have been more than friendly. When I wanted a place to stay and the Bethlehem Inn didn't accept me Tony invited me to crash at his pad. So many Blessings for that. Bri and the other Brittyn also helped me out when I was low on cash and the other driver I had waited for me while I stopped for errands. Huge up to this cab company. The other cab companies in Bend have been great too, but right now this is my go to to support local peeps. read more

Both times I took a Coiled Cab from Bend to Redmond airport, I felt unsettled and unsafe because the drivers seem distracted by their dispatch duties. The first time the driver was the main dispatch person and was taking calls on her cell phone and directing other drivers to their pick-up destinations. Today's driver was writing down street addresses and names on a pad of paper while driving down a wintery, wet highway. All of these Coiled Cab drivers are breaking the law in Oregon. They all should be required to take a Distracted Driving Avoidance course. The drivers were pleasant, but I felt a little unsafe given their divided focus. read more

Amazing service, and special shout out to Eric, who saved our lives by getting us (safely) to the airport on time!!!! Super friendly, great and fast service, very fair prices. 10/10 would recommend!!! Thank you Eric you were so nice and awesome!!!!!! read more

Went to a show at midtown last night in was amazing! When I needed a ride to get back to Redmond I tired to use a different company had a REALLY bad experience. Then you guys came threw and saved the day not only took us to Redmond you made multiple stops and charged a very fair amount! Matt Cave was our driver and I will be using you guys any time i need a safe ride! read more

Cudos to Nick and the crew for adjusting to our flight delay, being there when we stepped outside, and delivering us home safely. Coiled Cab hires great people. By the time I phoned them about the flight delay they were already ahead of me as they had been monitoring my flight number all along. Thanks much...great service. read more

Easy to reserve and pre-pay. Prompt and on time pick up at the airport. Very courteous and friendly driver. Clean taxi. Will use them again and again! read more

Best cab company in town. Hands down. Wayyyy better than any Uber I've ever had and the drivers are badass! Love Coiled.

Very happy to have called this company and received one of the finest drivers I've ever seen; Mondi was very professional and knowledgeable about the area. Thank you for great hospitality! read more

I've lived in Bend for 20 years and Coiled Cabs is the best cab company in town. Super reliable, the most reasonably priced, and super friendly drivers (Cathy is my favorite ) Support a local and honest business... I don't ever call anyone else when in need of a ride read more

I needed a cab to pick up a couple precious partying girls so I started looking at yelp. I was scared by the low reviews of all but one company. Coiled Cabs had 5 stars. I chose them and they didn't disappoint. The driver was respectful courteous friendly and arrived to pick them up within minutes. Thank you Coiled Cab ---mom. read more

We had the best experience with our transportation from Sunriver to Bend. Matt was awesome -- friendly, fast, and communicative. He showed up when he said he would and drive us safely to our destination. Also had several insights into the area. We'd use them again in a heartbeat! read more

What are you looking for in a cab ride at 4:30 am? Clean. Quite. Easy. On time. Coiled Cabs delivered on all fronts. My go to for shuttling between Bend and the airport. read more

0 stars. Some guy answered the phone yesterday evening. I confirmed with him twice that they would pick me up at 8am from my hotel so that I could get to work in this snow. He didn't bother to take my name but I figured I would see a cab in the morning. I didn't. No advance notice, no answer to my call. The most unprofessional cab service. Don't waste your time with these people and USE ENVIROSHUTTLE. I would have but they were all booked and this is what happens. read more

Provided a friendly and comfortable ride home from the airport on a wet and blustery night. Cathy was super nice, and I was impressed and inspired by the Coiled Cabs story and philosophy. Their community spirit of compassion and brotherly protectiveness of the residents of Bend is something I never expected to find in a taxi service. If you want to support a local business with its head and heart in the right place, give Coiled Cabs a call! read more

Stevie was on-time, friendly, got me to my destination quickly and safely.

Booked a car a few days before we needed to head to the airport on New Year's Eve, called that morning to reconfirm. The driver called us 10 minutes ahead of time to let us know he was on his way. He was friendly and all around awesome. Thank you Coiled Cabs! read more

Amazing service! First time using them. Busy night and they were still so prompt and polite. I highly recommend them!

Great company! Super friendly staff and very accommodating driver! Clean vehicle and fair prices! Would highly recommend them!

Not one to gush about a cab company but this group of drivers is more like a family of friends and by FAR the best option for where we live! I also travel constantly for work and they are the only company I depend on when I need a 3:30 a.m. pick-up for the airport! Hate those but toasty ride is always waiting out front, as they are at the airport as they monitor my arrival. Cathy (Cat - my fave driver) even sent a text when she knew I may be marooned in Denver on way from east coast a few weeks ago. Seriously? That is not a cab company...that is a group of drivers and management that I trust. Not to say I'm just an airport runner - I regularly bomb around Bend with packs of friends and guests from out of town and they always make me look like a star. I LOVE Coiled Cabs and could not be happier to have this as my virgin cab review. Haha read more

Friendly and cool drivers indeed. An early morning pick up to get to Redmond Airport was scheduled several days in advance and the driver was on time in a black cab named Morticia. The driver was friendly and helped load and unload luggage as well as engaged in conversation with us during the drive to the airport. I could not find anything to complain about during the trip or the experience. I will certainly suggest Coiled to others. read more

Called for a cab. Dispatch said it would be 15 minutes. Less than a minute later dispatch calls back to wonder where was I going again? After 15 minutes, I get a call from another number wondering if I still need a cab? WTF. Uh. Yeah. He says he'll be there in 7 minutes. At the 10 minute mark, I started walking. Got several more calls from that number a few minutes after that. I didn't answer. With as many options as there are in town, I doubt I'll use Coiled again. I'm giving 2 stars instead of 1 because dispatch did call back even though I'm sure it must have been embarrassing to have forgotten "Deschutes County Courthouse" in less than a minute...and the driver did call at the 15 minute mark. Overall, I get the feeling they were probably understaffed and didn't want to tell me the real wait time from the get-go figuring I'd call someone else. Which I did. I'd have waited the 30-35 minutes if they'd just been up front about it. read more

Best cab co! My friend list her phone in the cab and the next day they found it and DELIVERED it the next day. No charge!

Great, fast, and friendly service. I had a ride from bend out to madras and back and again the next day by Matt, the manager. I will definitely be calling them again. Way better and more reliable than Uber !! read more

Called at 4 pm for a cab at 7pm. Never showed, never called. They had our phone and address. I would not use these people ever. I'm only thankful we were just going out to dinner and not trying to catch a flight. read more

Coiled cabs is a great cab service. Driver Tank was prompt to respond and arrived at the time he promised. If it was not him, I would have not been on time to the airport. Totally recommend this cab service. read more

Best cab company in town. I don't know how they do it but were amazingly reliable all winter during the nasty weather. Friendly, professional, and fun drivers. Call them once and you will not use others again. read more