Caring. High quality. Assures patients are educated in procedures and alternatives. A delightful…read moreexperience!

From the owner: Dr. Feldman treats children, not just their teeth. She prides herself in seeing every patient,…read moreevery visit. Dr. Feldman applies her background in child development, psychology and education to create a happy relaxed positive dental experience. The practical experience of raising two wonderful boys enhances Dr. Feldman's academic and clinical excellence.

Been going here with other doctor that retired for30 years. Had issue I wanted to discuss with…read morecurrent doctor and then would make appointment to return. Staff said no way. Can't see doctor without appointment. Nice going. You just lost customer and referrals

First visit yesterday to Innovate Dental in Shrewsbury. So impressed. Friendly professional…read morestaff, welcoming office, more of a soothing spa vibe than a dental office. Highly recommend hygienist Chrissy. Definitely the best of the best. Actually looking forward to my next visit in 6 months!

Such great team with same day crowns! My fiancé used to work here and the environment just felt…read moreincredibly warming and light hearted!

I came here for an emergency root canal. It took 11 appointments over 3 months for them to "finish"…read moreI have had pain, swelling, infection, not to mention the time off I have had to take. They DO NOT CARE about their patients what soever and the doctors will lie to your face so that they can make their money. Very sad and they should be shut down immediately!

Nitrous oxide Young girl not efficient with making sure…read moreattachments were correct and so I got very little anesthesia which is why I went there. Kept telling them but my concerns were ignored.I felt disrespected. also I had to pay out of pocket for this. Room was dirty and old. I felt uncomfortable.

Following my procedure, I was surprised that they wanted me to charge me several hundred dollars…read morebefore leaving their offices. In all other medical settings, I'm accustomed to paying perhaps an office visit copay, and then letting the medical insurance claim handle the cost. Instead, Oral Surgery Partners (OSP) made me pay the full cost up front, and then explained they would "refund" me if my insurance claim went through. Many weeks later, and after many phone calls to my insurance, I discovered that the claim was denied because OSP submitted the wrong code. OSP then told me that they would not resubmit the claim to my insurance - and why would they? They've already collected payment from me. Very shady and imo unethical billing practices -- BE WARNED.

In 1997 I had a bridge put in my mouth at another dentist and it lasted forever. Never a problem…read more I move to Massachusetts and my Modern Dentistry hygienist suddenly tells me the bridge is loose. I found that odd because it didn't appear to be as I brush and floss regularly. Time and time again she and the dentist kept telling me it's loose, but I'm not seeing or feeling that at all. I finally cave in and have the bridge replaced. Not even 3 months later the new bridge pops loose!!! Falls right out of my mouth!! I set up an appointment and they fix it...then they charge me $100!!!!!!!! Out of pure principle I refused pay the invoice so they send my account to collections. UPDATE: The bridge fell out AGAIN!!!! Second time! Their level of incompetence is astounding.

Terrible Service. Don't answer calls. Hurt your gums. Poke teeth. Receptionists are not good,read more

Terrible place, Dr Gill is rude and unprofessional! Run don't walk away from this place!read more

Thier service is good but make sure charges are discussed ahead of time otherwise you will be…read moresurprised with Bill after the work.

I was able to get a quick appointment for an implant, and the staff was very friendly and…read moreaccomodating. Dr. Litwin was cordial, and explained what needed to be done. We discussed the options of a root canal or an implant. The hygenists were very pleasent and accomodating.

no patience for patients with anxiety. probably not even general dental anxiety but definitely not…read morefor someone actively having an anxiety attack when there. must be easier to not deal with for them. also communication, extremely poor! Waited months after my consult to tell me they could not proceed with the procedure because of my anxiety... blamed it on not being able to get an anesthesiologist for sedation Funny they didn't mention that as being an issue when I was there for the consult

Every staff member was wonderful EXCEPT Dr. Ouano. He completely butchered my extraction, ignored…read moremy tears, constant yelps of pain, and the fact that my body was practically lifting off the chair from the pain. I felt every single pull, drill, and needle during the 1.5 hours it took him to extract my tooth. Before starting, he told me the procedure could take 5, 10, or 20 minutes and asked if I thought I could handle it because I told him how nervous I was. Instead, it turned into the most traumatic dental experience of my life. He numbed my tongue more than my gum or cheek, and he jammed the needle so hard into the back of my cheek that I jumped and cried out in pain. This was hands down the worst pain I have ever experienced -- and I have given birth four times. It honestly felt like something out of a horror movie. Instead of showing compassion, he blamed me for moving due to the pain and repeatedly snapped at me throughout the procedure. I asked him three separate times to stop because the pain was unbearable, and his response was, "If we keep stopping, this will take all day." Each pause was only about 10 seconds so I could breathe and try to compose myself. When he was clearly struggling to remove the tooth, he started blaming the size of my tooth root. At one point, when I said I couldn't breathe, he snapped back, "Well, yeah you can, because you're doing it right now." I was emotionally and physically wrecked afterward. Because the extraction was so prolonged and traumatic, I ended up developing dry socket and had to return twice more for treatment. Jen and Jen were absolutely fantastic and incredibly kind throughout all of this. To make matters worse, he left a piece of tooth in my gum that is now trying to work its way out. I'm currently living with that pain because this experience has left me absolutely petrified of going back to a dentist.

My 17 year old had her 4 impacted wisdom teeth out today and Dr. Ouano was wonderful, as well as…read morehis assistant Kristi. They both went above and beyond, which is probably how they work with clients all the time, to make sure both my daughter and me were comfortable. I would highly recommend Dr. Ouano at Metrowest Oral Surgical Associates in the Northborough office. There was a new girl who started that week and I would never have been able to tell. She was professional and kind. UPDATE: Dr. Ouano just called to make sure our daughter was doing well. Who does that anymore? Very appreciative of his care and concern.

Anyone reading this, I have a feel good wholesome story to share in concerns to Union Dental in…read moreShrewsbury! I-like many, during the pandemic skipped out on dental visits and hunkered down. So until today I haven't seen a dentist since February 2020 and with my problematic dental history that was a mistake. An old filling from a different dentist popped out and it turned into a hot tooth leaving me in a lot of pain. Now I know it was only by chance, but of all the dentists I called, Union Dental Shrewsbury had the soonest appointment available and there I went. They have an easy online form to fill out so you don't have to sit and fill out a bunch of paperwork there. The receptionist was friendly and welcoming, the place was clean and still taking COVID guidelines seriously. Unfortunately I'm an unintentional difficult dental patient, I tend to require an extra dose of numbing and additionally it usually takes a little bit longer for the numbing to set in for me than others. Today's visit for whatever reason, this particular tooth was a very hot tooth and despite double doses in more nerves the tooth remained active and angry even after half an hour. It was looking like the filling would have to be rescheduled and not once did my dentist Mrs Kim nor did her assistant (hate myself for forgetting her name!) make me feel like a burden at any point. I was a bit embarrassed about it but both were very comforting, attentive and taking it in good stride. I understand business is business and they have other people in need they have to attend to so I was fully accepting that Id be going home still with pain. I could tell Mrs.Kim was stressed from that and really didn't want to do that to me (wouldn't be her fault!) but she didn't give up. Whomever had an appointment after myself was an extremely good Samaritan I wish I could thank personally-- because they willingly let go of their appointment so that Mrs. Kim could try again to work with my ridiculous tooth. Thanks to this Samaritan and this team my tooth eventually chilled the hell out (after a full hour....) and I was able to get the filling. I do feel like most dental businesses (and I honestly wouldn't blame them) would definitely not have attempted to reschedule the next person---to help a Masshealth patient no less. They went above and beyond and not once did they show any irritation towards me and were purely kind and dedicated. I was seeing a different dentist before who couldn't get me sooner but the bedside manner is like night and day and I'll be completely switching to Shrewsbury Union Dental. In my whole life this was the best experience I've had at a dentist- even if the next patient had refused to give up their appointment. Now I feel the need to pay it forward some how!

I went in to this office with a cracked tooth.They recommended a crown which I had done without…read moreissues seemly at first .About two weeks later I returned with awful mouth pain .It turns out that I needed a root canal on the same tooth ..That should have been done instead of the crown.I experienced a lot of unnecessary pain . I had the root canal done elsewhere. I don't recommend Union Dental in Shrewsbury.