Dr. Cootes is an incredible dentist. She personalized every appointment and provides such a…read morewelcoming atmosphere. Her office is top notch, and she is knowledgeable and personable. I always enjoy my appointments with her, which is no small feat for a dentist.

110% recommend. I…read morehave severe dental phobia/ anxiety and it causes a gag reflex. Even for x-rays. This is what made me never want to visit a dentist until....now. I chipped a molar and asked in a community FB group for recommendations for a sedation dentist. Dr. Cootes sent me a message to let me know most if not all insurances do not cover sedation. I gave her my information and she personally looked up my insurance coverage (she is out of network, but routine cleanings are covered 100%). She sent me up with an appointment to diagnose the molar w/ an x-ray. I couldn't handle the sensors in my mouth so I opted for the panoramic machine. She took a look and let me know that it was the third molar that was cracked, and recommended that I have all four removed. Unfortunately, she can do any other tooth except the third molar and referred me to an oral surgeon. Before we concluded our visit with Dr. Cootes, I asked if she can try a dental cleaning, since it has been 5-7 years since my last attempt. She said NO PROBLEM and had a go. Dude! I had almost no issues with her gentle skills. She used a manual scaling tool instead of ultrasonic and I think that is what helped me. She was very patient and compassionate. I think that is what helped. I am looking forward to my visits with her in the future.

Dr. Park saved me from a root canal! I went to him for a second opinion after my first dentist…read moresaid I needed one. Dr. Park was very honest and forthright about my tooth, saying he could try saving it but if there was pain after the filling, I may need one. Wanting to avoid a root canal at all cost, I told him, let's do it! He was very gentle, skilled, and made sure I was comfortable. The tooth came out beautiful! It has been over a month since the filling and absolutely no pain or issues. I'm a little embarrassed about how gross my tooth looked before but had to share pictures on how gorgeous the filling came out. Thank you so much Dr. Park. I promise I'll floss more often

I visited this office on 8/25/25. They were a referral from a friend so I had a lot of confidence…read morein them. Boy was I wrong. This office is why people believe that dentist are scammers. First they told me it would be $234 to clean my teeth but I get 2 feee cleanings a year with insurance. Apparently this is the price for a deep cleaning which I NEVER asked for. Then Dr. Park said that the bridge I had need to be replaced so he was referring me to a colleague. To make a long story short. I walked out with an estimate charge of $5,500 in dental work. They tried to get me to obtain care credit. I was so upset and overwhelmed that I left wanting to cry. Two weeks later, I found another amazing dentist who said I didn't need a deep cleaning or a new bridge. The bridge just needed adjusting and my teeth only needed the standard cleaning. The new dentist was able to do my 2nd bridge using my insurance only. Please shop around and don't choose any old dentist who will use up all your insurance benefits in unnecessary procedures then turn around and charge you for what you really need but now you have to pay out of pocket

I get very anxious before and during dental treatments. I have had experiences with dentists who…read morelack empathy or care for their patients. My experience with Dr Smile so far has not been that. I saw Dr Song for an Invisalign button removal, and Dr Westin for a deep cleaning. Both of these doctors are amazing. Dr Song is reassuring, comforting and very patient with explaining and performing her treatments, her assistant Taylor was great as well. Dr. Weston is did my deep cleaning and he was very gentle and thoughtful. Consistently checking on my comfort level and talking to me about the treatment in a way that was humanizing and relatable. By the time my cleaning appointment was done the anxiety had left the building. I might have destroyed a couple of their stress balls (sorry). The appointment after mine did not show up, so Dr Weston allowed me to extend my treatment and get more work done than was expected during my initial appointment instead of rushing me out of the office. He literally walked me back into the treatment room after I started the checkout process. I thought that was very much going the extra mile. The office staff is great as well, Jasmine is super sweet and Marisela was patient and professional to explain a charge I asked for clarification on without showing frustration or judgement. They took the care to call me by my name which was nice. Is it the cheapest dental office around? No. But if this appointment is a representation of their standard of service, I will happily pay a little extra to feel like a human being during my appointment and not just a body filling an appointment slot.

We've been coming to Dr Smile for a bit over a year now and we have all had wonderful experiences…read morehere. My child had wisdom teeth removed recently and Viviana and Dr Merati made the surgery run perfectly smooth and had zero issues with after care. Our family came here from another San Pedro Dentist and the care we've received is not in any way comparable to Dr Smile. Bring your family.

I cant say enough about the quality of care provided by this office. From the front desk, to the…read moreassistants, to the doctors are all phenomenal. The front office is extremely on top of their customer care. They are fast, always smiling, and getting all the needed approvals as quick as insurance will appove them. The assistants are all awesome. They are very good at their jobs and very friendly. They are always efficient and on the same page as the doctor. The doctors are extremely efficient and down to earth. They can do most procedures in office but don't hesitate to send you to the next level of care if need be. Dr. Ellertson is extremely knowledgeable and friendly. It's just as nice talking with him as it is having him providing service. He tells you everything he is about to do which is a very nice approach. No surprises and he is very gentle at the work he provides. From the front desk to the doctors flawless experience for me. They even remember your name when you see them at the post office! I couldn't be happier with the level of service I get here.

I took my 6 year old and they were all great with him. He felt very comfortable and said it was fun…read more:)

Dr. Rubiano offers superb work. I don't mind waiting to see him because he offers great service,…read moreand work. Before getting work done from him, I had some horrible experiences that you can read about them in my other reviews. If you are looking for an experienced dentist, he is the Doctor. He is also caring and ethical doctor. His whole staff are helpful and very nice. I highly recommend him to anyone. He also sees my husband and two nephews because he is the best in CA.

Great professional dental office, amazing staff, always super friendly, highly recommending this…read moreoffice. Always pleasure visiting this office! INCREDIBLE STAFF!

I was originally very satisfied with work done on one of my crowns on tooth 12. Staff very…read morefriendly. However after receiving my 2nd crown along with a root canal on tooth no 4. It has been nothing but a nightmare. Going back to get an adjustment I found later was billed as an emergency visit when I was told there would be no charge. Then I had to go back again because food is getting caught in it and was told not only do I need their mistake taken out but need tooth 3 filled and will be charged more money . I was so upset I just walked out. I called again cause the crown on tooth 4 is now all jagged with Ruff edges and they can't even tell me if I will get charged if I go in. They gave me no choice but to file appeals and a grievance with my insurance company. Their billing is a mess to boot. I am very upset and in pain will probably have to go to the school of Dentistry and have a student pull out or fix their mistake . Such a crying shame . Esther Quesada.

The staff and dentists definitely came to my rescue yesterday. I had a god crown fall off of my…read moretoooth early in the day and within a couple short hours they were able to have me in the chair and reattaching it! The entire staff was so kind and my dentist made the experience a really good one. The office was super clean and comfortable as well. Thanks for all your help!

This place is amazing form the front staff to everyone they are all amazing. They truly care about…read moretheir patients needs.

Very horrible service! My insurance pays 80% but this office finds a way to double bill me so I'm…read morepaying 50%. Constantly telling me one price and end up paying another. Not Port Friendly! They can care less about union workers

Have a great experience! Dr was very easy going answer my question! I was really nervous made it…read moreeasy !

This office is the best. They are so accommodating and patient. I recommend this office to anyone…read morelooking for a dentist.

Very professional. Beautiful, friendly staff, ultra clean office. They show great respect for…read moreyour needs.

My wife and I visited this office for several years and both now found another dentist in town. Dr…read more Sheng is competent enough but the billing practices are sketchy at best. We just received a $496.00 bill out of the blue which included multiple items over several months of services. The office claimed our Delta Premier plan was not paying them enough. I think they overcharge compared to other offices and that was another concern in our dumping them. Also, their mediocre office should be nicer for the premium prices.

I wanted to like this place but I really cant recommend. You wait and wait outside, yet when you…read moreget in they wanna rush you through every process, x ray marathon, my cleaning was less then 5 min..wth?! On top of that I got my crown replaced and my dentist screw up the gap in between. At first she broke 2 tooth file in I though she gonna break my jaw and the new crown. She gave up, the floss didnt go in so I had to schedule another appointment. I went back, finally she filed the gap but now it too big and the food always get stuck in between. Thanks a lot for life now.

With the ambiance of a dmv and unprofessional hustlers working there cannot recommend. Waited for…read moreover half hour in empty waiting room while people behind counter sat around I finally demanded to be seen. blasting tv in background with a prison like setting. Like no decor and in a ghetto strip mall area. Terrible customer service. Robot like dentist and upselling techniques that don't work on me. Avoid at all costs I walked out that's how much they suck.