My hot water heater started leaking at the worse time. I work at home and it was the busiest time…read moreof the year for me. Called in the morning and they were here in the afternoon with a new water heater. Is was installed in a couple hours and they made sure the utility room was tidy when they left. They were very responsive and checked in a few times before arriving. I will now use them for all my plumbing and heating jobs.

Came to check out possible water leak Looked at water…read moreheater took a picture And nothing else It took my handyman to come to ID where the leak from coming from A line on the water softner. He fixed in 15. Minutes . This week, over a month later I get a bill from Countyside for really not doing a thing for $146. Something they ne er said they would charge up front for looking at. When I do need a new water heater I will buy somewhere else !

We hired Jeremy to come and fix the main water valve in our home and we think he did a great job…read more Just about a year prior, we had the same job done by a different local plumber and it wasn't very long before it was leaking. Ever since Jeremy came to fix it, so far, so good! His rates were very reasonable and fair, especially when considering how much care he took in what he was doing. Hire Jeremy! You won't be sorry! :)

This company is one of the best companies I have ever dealt with! What I like best is his honesty,…read moreyou don't have to be worried he's trying to scam you. Not to mention he is actually excellent at his job. I would recommend Mission Plumbing to everyone!

Very nice people to deal with from the time you call for service till the service man comes. We…read morewill definitely call again.

I have an old AC unit (20+ years) and I called Boldts for an AC tune Up. Service tech was…read moreknowledgeable, but this review is to compliment the Customer Service Rep. The bill arrived and it was inaccurate. I called and spoke with a friendly rep, Gina, and she made the correction to the billing on the spot. It's great to know they are empowered to make these changes, as this was an error my mistake. People like Gina are the reason I'll keep calling Boldts.

We needed some plumbing work done in a house we recently moved into and we were referred to Boldt's…read moreby the home warranty company covering our home purchase. They scheduled us right away, diagnosed the problems we were encountering, and fixed it all. A special mention goes to Jake! He worked efficiently, communicated clearly, was polite, professional, and knowledgeable. We will call on Boldt's anytime we need plumbing work done.

We have used Boldt's for several different home projects from installation of sinks and faucets for…read morekitchen and bathroom renovations, to supply and installation of a new hot water heater, replacement of an outside water hydrant, and latest, emergency service of our furnace. I was out of town and the time and they responded quickly to my call and had someone at our house in hours. By the time I got home that day, the house was toasty again.

Deceptive, inaccessible & Scam company. Timeline of…read moreservices: Never hire this company as it is deceptive trade practices with customers and operates in a highly shaddy and directly inaccessible manner. The following text will show you that very clearly: January 17, 2024. - The heat in the house suddenly stopped working, in the afternoon at 1392 Sandhurst Dr W, Roseville, MN 55113. - I called the company for one hour service, and tech Jeff Hrdilchka arrived and looked at the heating system. After diagnostics, he told us that he found the high limit switch tripped and heat stopped working. He said he bypassed the switch and put on the heat temporarily. He further said that he will order the switch and most likely it will be installed tomorrow, January 18. We paid the full fee, for the part work done. - We fell for the company gimmick and enrolled in the club membership for best and efficient services, and paid money by credit card. Interestingly, the club form has no fee mentioned and has no email contact info. January 22, 2024. - No show and no updates on the switch until this day. So I called the company and the person looked in the system, and found that no switch had been ordered and there were no updates. She told me that she will have the manager call me. - Nothing happened. January 23, 2024. - Received a call with no updates, or reasons for delay, or even a courtesy apology. - Instead, now the company wanted to send another tech to diagnose the heating system and charge an additional $69.00. I scheduled it for January 25. - I received 2 calls just to confirm the appointment and nothing else. January 25, 2024. - the tech Erin arrived and told us that she will look again at the heating problem because the earlier tech Jeff was "new" and is "on leave." She said she wanted to find the "root of the problem," but never mentioned about the switch or about a 5 days delay. - Expectedly, after the diagnosis, she found "a lot of problems." Obviously, the furnace is quite old and she handed us the estimates for about $ 3600.00. Trying to be "so nice", she said she can get me a new furnace for about the same amount and can have the sales person come here "quickly," in a couple hours. - While leaving she said "oh by the way, due to a danger and her licensing requirement," she has to shut the heat indicating that we can turn it on after she leaves. She also "waived" the diagnostic fee. - Shortly after, Ben Jass arrived and after looking around, gave us the three estimates for the new furnace: $ 5096, $ 6125 and $ 7647. He was eager to know how soon we can have it installed and we said we will consider it in a day or so. He also declined to turn the heat on, upon being requested. - We turned the heat on but it did not work and the temperature kept going down and home started to get really chilly. - We were scrambling to call Erin, but conveniently, her phone was nowhere on any of the paperwork prepared by her. - We called Ben, the sales person, and he expressed his inability to do anything and talked to Erin who said the same thing. - We found out later on that the heat won't turn because "someone [Erin] left a wire unconnected" and after connecting the wire the heat was turned on. - I told Ben that how can we trust the company for thousands of dollars in this scenario, and hence won't be reviewing his sale offers. He quipped "that is ok." In these circumstances, I request the company to refund all the amount it has received from us promptly, because of deficient services and deceptive practices. Otherwise, we will be forced to report all this to appropriate legal institutions, BBB, and social media. And I will wait for no delay in acknowledgement from the person in the company in charge of dealing with such deficient services and deceptive practices. gurdhyan singh [Subsequent to that, they still shamelessly keep calling and texting to make appointments, and have not responded directly at all to my messages for full refund or refunded my money.] gurdhyan singh

A few years ago I hired Benjamin Franklin Plumbing to install a dryer. They came out, got it…read moreinstalled quickly and everything seemed great. Until about a year later I started noticing a faint gas smell on my clothes. I called the gas company to come out and check things out and they found the gas connection to my dryer was loose and slowly leaking gas. -1 point for Benjamin, but I didn't bother with a review because things happen and who knows if it somehow worked it's way loose. Then a few years later I have a vent cleaner out to clean the vent and you know what he tells me? The dang vent isn't even connected to the outside! All this lint has been collecting in my ceiling all this time. Can anyone say FIRE HAZARD? Then said vent cleaner started laughing at the electrical tape that Benjamin used on the dryer vent. When I told him it was Benjamin Franklin that installed it he said "not surprised - they have a horrible reputation." So basically... Ben tried to gas me And then start my house on fire Lucky I'm still here

They may be good but it's hard to tell. We called and left a message asking to set up an…read moreappointment. Waited 2 weeks. Crickets so we went elsewhere. Apparently they didn't need more business at this time.

Very prompt, courteous service. Very quick to answer calls…read more Reasonably priced.