I went here in 2009 for intense pain in my stomach, figured with a PPO I'd receive better treatment. The end result was no final consultation aside from receiving paperwork, several bills and upon my decline in paying, received a collection. The front office was rude and wouldn't let me speak to a supervisor. I had comments said to me by the doctor during the procedure, after I had asked for less sedation than most because I'm very sensitive to it, "oh come on its just like you going out on Saturday night and getting drunk." I don't get drunk when I go out and didn't appreciate her joke in place of her listening to my request.
I know my body and sure enough I was so over-medicated that I don't remember any of the procedure minus a few parts, nor her instructions after AND I had to have a wheelchair take me to my driver who commented upon seeing me "she looks like she's dying." I was denied by the doctor to rest a bit in the other room as I couldn't standup, their solution was to get me out of there fast! I've had a c-section and an intense tonsilectomy only a few years prior to this procedure. I recover quickly and am highly sensitive to medications/sedatives as I rarely take aspirin or drink.
I should have been listened to and respected. My billing was several thousand after the procedure and was confusing because I'd receive several different amounts from this office. I thought I'd paid in full, then larger bills would come a few weeks later. I did not feel that the service provided merited my business and upon saying so was taken to collections. I have paid what I think was all the bills but still have something on my report which has been hard to figure out what it was for or if I already paid it!
The most unforgivable point was when the young doctor I had explained how uncomfortable I was she referenced in regards to my having anal sex. I wasn't there for that area or for anything to do with that, as I don't do it and she acted like she didn't believe me! Incredibly unprofessional, I wish I'd have stuck with my HMO. I was there for intense pain in my upper intestinal area and I felt that because I am very young I was treated disgustingly. It's been 4 years and this experience still infuriates me. read more