I brought my children to Xtreme Trampoline Park on March 20 for the advertised under-12 "Junior…read moreGlow" session (7PM-9PM), expecting a safe and age-appropriate environment. That expectation was not met. There were a significant number of visibly older teenagers in the facility that were playing very rough and clearly did not belong in that age group. This session is advertised as under 12 both online and was verbally confirmed to me at the time of payment. During the session, my children came to me visibly upset after overhearing two older boys talking about "killing all the kids" so they wouldn't have to share the basketball court. Regardless of intent, this is extremely serious language in a space full of young children. I reported it immediately. While one staff member responded appropriately, the on duty manager's handling of the situation was dismissive. I was told nothing could be done because the individuals denied it, even though I personally observed them leave the basketball court (directly in front of the check in desk) and move toward the locker area while I was reporting the incident, likely because they realized we had identified them. If nothing else, they should have been asked to leave and come back at the later age appropriate glo session (between 9PM-11PM). I followed up by email because I felt it was important that the general manager/owner were aware of the handling of the situation. While the response acknowledged the situation, it did not take accountability, did not accurately reflect how it was handled in person, and did not include the manager's name. It was simply signed "Sincerely, Xtreme Trampoline Park," which was unacceptable given the seriousness of the incident. This was not a safe or properly controlled under-12 environment, and policies were clearly not being enforced. Based on this experience, I have serious concerns about how a more critical safety issue or real life threat would be handled. This was our first time there. We will not be returning. For parents expecting a properly supervised and safe environment for children, I would recommend considering Flying Squirrel Trampoline Park instead.

Had a birthday party here. Put a down payment on the party. It was to include the auto gratuity…read more When I got the bill, it did not include the gratuity. But they were charging the same amount. And the money was going to the owner, not the staff. So I then had to tip the stuff again. Something that I had already paid for.Extremely sleazy business practice. The staff was good, but watch your bill when you leave. The owner will try to pull a fast one on you

This is the second year of riding lessons for my daughter and it has been a great experience so…read morefar! The trainers are all very knowledgeable, patient, supportive and kind. It's a beautiful stable with many lovely horses with amazing personalities.

From the owner: Our business specializes in making people happy through horses. We are passionate about horses and…read morethrilled to share our passion with you. Offering: Horseback Riding Lessons, Summer Camps, Pony Rides, Amazing Field Trip Destination, Birthday Parties, Special Youth Programs, Homeschool Courses, Corporate Sessions, and Competitions.

Can-Aqua is an amazing camp! They have friendly, knowledgeable and helpful staff that provide a…read moregreat atmosphere for campers!

From the owner: We are a totally amazing summer camp for kids ages 6-16, located in Cardiff, Ontarioread more

My wife was fortunate to discover this local gem on a handmade flyer at the local rink. It was…read moreperfect timing, as we were on the lookout for entertaining kid's activities during this year's Christmas holidays. This is a small but stupendous local business. Located in a quiet home studio in Findlay Creek, MasterZ Studio offers art classes all year round. It is a small business that excels in providing a friendly and safe environment for kids to learn new skills while building their confidence in drawing, painting, sketch, watercolour, crafts, etc. Wei Zheng, an artist and teacher, freelance Illustrator, Graphic Designer, provides superior client service. Our three children thoroughly enjoyed the Christmas themed arts & craft class. The art class was professional, well organized and presented in a fun manner. There was an abundance of supplies, in a meticulously clean studio - my wife was worried about the carnage my kids might have left in her pristine house. Our children were definitely art inspired through a variety of media. The value for the dollar was exceptional. MasterZ Studio offers arts & craft classes & camps during: - PD days - March Break - Summer Camp MasterZ Studios also has creative and special arts & craft birthday party offerings for kids. While it is a home based business, it is very clean and professional. I have no hesitation in highly recommending this relatively new & upcoming small business. 18/30 - Yelp Ottawa's 30 Day Challenge!!

absolutely the worse camp. They put kids to manage the camp and do whatever they want. Our kids…read moreget bullied and they get kicked out of the camp for nothing. We asked why they said because they're violent, we asked them did they hit anyone? They said no! were they rude to anyone? They said no! Then why you're kicking them out of the camp, the answer was that they're violent !!! Btw the 5 stars review is the owner review!

I have nothing but good things to say about a variety of the camps that this organization offers. I…read morehave twins who are currently 13 yrs old and who to this day still attend there Waves and Wheels camp. Despite my kids being teenagers and almost at the age were they are out growing camp life they still say that this camp is amazing. They come home excited for the next day to go fishing, biking, tubing and wakeboarding. Not only have my kids managed to be happy, but their 3 friends have too. We recommended this camp in the spring to 3 other families. Not knowing if the other kids would like it or not, we still felt that the likelihood would be that they would love it. We were right. All 3 kids stayed that it had been the best camp that they've ever attended. The counsellors that they hire typically return multiple summers in a row and most of them have graduated high school and are university students. Mick and Coby are both currently in university and Maya who ran the tennis camp at Britannia was a full fledge graduated from teachers college. This fact has always made me feel good about sending my kids to this camp. For multiple years in a row, I have or had continued to see their friendly faces every year, giving me that sense of security to know that my kids were going to be and are currently being looked after. With regard to their tennis camp, that was the foundation that gave my son the opportunity to advance in his tennis game. He went onto making the regional team at the RSC and it was all thanks to the wonderful introduction and basic skills and game play that he got from the NTS!! There camps are great..go check it out for yourself and I can certainly guarantee you that your kids will thank you!!

I visited for the first time today with my kids, and overall it was a great experience. It was…read morequite busy, but there was adequate staff on hand, and everything felt well-managed. My kids had a great time. We visit a lot of play places, and while I've heard some people complain about the price (around $25 per child), I think it's very reasonable since you can stay and play for the entire day. The memberships are also well-priced in my opinion, especially since they are open daily, the visits are unlimited and they're valid for a full year. The staff were friendly, and all of the equipment appeared to be in good working order. The space is small enough to easily supervise your children, but still large enough to keep them entertained. In my opinion, it's best suited for kids up to about age 8. There isn't a food menu, but the snack prices are very reasonable (e.g., $0.50 for juice, $1 for water, $1.75 for chips). Many similar places tend to overcharge for these items. I also called ahead and was told it was fine to bring my own coffee, which I appreciated. The only reason I'm giving 4 stars instead of 5 is the lack of food options. That said, I understand space is limited and that food is available for parties.

my son is having a blast but half the play structures are fixed with duct tape, there's old socks…read moreand food and wrappers in the ball pits, some of the plastic structures have caked on dirt ... I won't be back but at least he had fun! fingers crossed he won't get sick because they clearly don't clean regularly.

We're out of towners, and we were looking for a fun kid-friendly indoor spot to play on a rainy…read moreweekday. This place came up in a Google search because it was fairly close by, and we appreciated that adults were not charged admission. The play area had slides, climbing zones, ziplines, tricycles, and bouncy mats. My older kids especially liked the zipline and my younger went for the bouncing cushion. It was a good variety of activities. There is also a little café, lots of seating areas for parents, and wifi access. The arcade games, which you had to buy additional tokens for, were quite amusing as well. Each arcade required about 2 tokens (equivalent to 2 quarters) and these were nicely age-appropriate for the kids, mostly aim/ball-throwing-type games. The basketball game kept getting stuck, but the girl behind the desk was sweet about fixing it and reimbursing me for my lost tokens. My kids then enjoyed picking out their "prizes" (e.g. plastic junk) from the cases. Overall, it was not "cheap" per se ($36+ tax for my 3 monkeys plus another $5 for arcade tokens) but my kids had a blast here for an entire morning and it was a bit of a treat to do something different. I appreciated that Monkey Around had a mix of things to do for various ages, and everyone had fun.

Sent my High Fuctioning Autistic son to Monkey Around Camp - NOT INCLUSIVE…read more Over the last 3 years my family has spent over $2000 here on memberships, casual day care, birthday party and camps. 15 July 2019 I was called because my son was having a tantrum that included screaming and throwing chairs. When I arrived he was upset and wanted to go home. He hold me that another kid was scaring him so he got upset. I explained to the staff that it is easy to tell when he is getting upset and he can be redirected easily I also provided them with8 the same document that I gave them weeks ago in preparation for camp that includes all of his behaviours and strategies to deal with them. Before I left I ensured my son was settled into new group that was run by a counsellor that he is very familiar with. 16 July 2019 I called the camp to set my son up with tokens for after camp and was directed to the owner, he proceeded to explain to me that he was about to call me regarding my son's behaviour. He told me that my son had drug another child into the bathroom and then started punching the child. I told the owner that I realize that my son is not an Angel but this doesn't sound right, he just does not drag kids around....he's 5. The owner told me he was unsure as the event was not witnessed and all they could do was go by what the other child said (my son will not produce a what happened story when he is upset so of course he didn't defend himself). So my son is being removed from camp due to an un-witnessed event on the word of another 4 or 5 year old child???? When I arrived at Monkey Around to pick my son up I immediately noticed the mark on his face and requested the accident report....I was told that no one was aware of an accident (my son is very sensitive to pain, if another child hurt him that can send him spiralling out of control). He said that he had no idea and that it was not witnessed..... On the next note he said that he did not see on the incident report where it was circled that actually the staff member did witness the event..... So now we are at that a staff member witnessed my son hitting the child.... His words were the we need to remove the problem from camp. Later my son told me another child punched him in the face and that made him really mad, he was unable to tell me what happened next but I assume he hit back (which I know is not acceptable either) there is NO WAY he just dragged a kid into the bathroom to punch him, my son doesn't hide his aggression he just lashes out (which is preventable with SUPERVISION NOT not 1 to 1 necessarily just simple redirection). Again I know my son is not perfect but this is too much from a camp that claims to be inclusive. THE OWNER dumped my son and therefore my family just like that.

They are not transparent with timelines. Our daughter registered and requested her in car lessons…read more The earliest they could do it with her was 5-7 months after the request. If they had been transparent about this from the beginning we could have made the decision to continue to register or look elsewhere. Their solution now is to give a partial discount for the in car lessons but lose $500 and lose all course content she has already done... if you decide to use their services make sure you find out when you can get you in car lessons before signing up and base your decision on whether to register based on their response.

I would not recommend this company. The disconnect between the office (where you never get the name…read moreof the person you're dealing with) and the drivers is bothersome. You cannot be confident that they have any sway over the instructors. So why bother dealing with the office, when the instructor will present you with their own set of rules. I definitely wouldn't recommend DTSM.