We made the mistake of not looking at Yelp for reviews. We liked the person who quoted us to replace our flat roof.
That was a major mistake. Code Red was hired to replace our roof and decking.
The job was not supervised properly. They left our roof exposed to the weather between days it took to complete the job.
Because if this we had leaks throughout our home.
We were out of town during the process but we trusted when Tommy Kilcourse when he said he would personally oversee our project since we would be out of town.
Just 2-3 days after completion of job, we had a friend check our mail. She screamed when she went in our home and saw the damage caused by Code Red Roofers.
I immediately contacted them by email. It was on a Sunday and on Monday Tommy reached out. We made arrangements for him to get into the house at his earliest time. That was Wednesday.
The apparent damage at the time he reviewed and agreed to repair. it took him another week to get someone there.
Tommy had assured us that he would have the house checked for mold and cleaned. Neither were done. Because if the delay in taking care of the problem it created worse damage. Was in the hospital with pneumonia during this time However they had access to the home at anytime they needed it.
I received a text saying the house was back like it was before the damage.
Since Code Red did not have a mold inspection or have the house cleaned we had to get bids to have it done.
Tommy offered $200 to have it cleaned.
We had a mold inspector come to the house and do an inspection.
Attached are pictures of the initial damage and the mold that developed from neglecting the initial damage.
We sent the 51 page report with pictures to Jared at Code Red and he is denying it was their fault. We had no mold in our home. There had been a leak months earlier in an area unrelated to their damage. The are was cleaned and repaired. The roof was old but was covered until the new roof was put on.
Because of this our home is currently unlivable. My husband is an 80 year old disabled retired Veteran and we are having to stay at hotels and friends. The cost to remedy and repair the damage will be between $25,000-$40,000.
Before you hire this company think twice. Actually don't
The pictures attached are heart breaking. Our 100 year old home is not the same. read more