The estimator, Gage, was on time and went about his work. Next day, I had a reasonable estimate of…read morethe repair, but he cautioned that the men might encounter more repairs etc. when they removed the sheet metal. I am so happy that I made the decision to get this repair done now. We're just a few weeks from storm season here in Florida, and the damage around our chimney was extensive. The work extended to actually repairing rotten decking and below that, the actual rafter frames needed to be sistered with new wood to restore it to a secure set of rafters. The men were efficient and workmanlike, breaking only for lunch and one run to the lumberyard to get more wood, and another sheet of steel. Other than that, the Gage had made a good estimate and most of the materials were ready for the work. We are now considering a full roof replacement due to new understanding about the poor quality of the initial roof installation. I recommend A3. I invited them to bid the replacement, although I have not yet heard what the final amount would be.

Our roof has lost shingles, can't get ahold of A3 roofing, been trying for over a month. Leave…read moremessages and they won't respond. Our roif is still under warranty and we had to hire someone to replace the lost shingles. Now our contract says shingles for up to 140 miles an hr. We haven't had any winds that strong. So ....poor workmanship...I would think twice about them doing any business with. Very unprofessional. Still can't get ahold of them. Sad...

Best run roofing service anywhere. Replaced my existing 24 year old tile roof with a spectacular…read morenew tile roof replacing bad wood, wind vents, stucco repair, soffit, re-engineering flashing, etc. etc. always on schedule and management, staff, workers always courteous and patient taking great pride in their workmanship. If you have any credibility concerns about this company don't! You will not find a better roofing contractor.

Roofing repair quotes and courtesy giving information about how the process goes from beginning to…read moreend! Quality materials at good prices making the repair or replacement last for a long time! The company is so conscientious of the Special needs community to provide support and make the disabled community thrive! The company is so generous and appreciated by us! Thanks for all you do!

Dynamic did a great job. Owner has decades of experiences, clean up around my home was complete, no…read moreroofing nails in my lawn.

Great company and office staff. Chris was very friendly and helped me throughout the roofing…read moreprocess. I would highly recommend This company if you are looking for a new roof.

These people are wonderful! Not only did they deliver a…read morebeautiful roof but they are so courteous and easy to work with. I work nights and that can pose a problem trying to communicate, but not for these guys. Very responsive and understanding of my odd schedule. They didn't leave a mess either Totally recommend

We had the best experience with High Tower Roofing! From start to finish, they did exactly what…read morethey said they would do. I could not recommend them enough.

you might say that I am a little bit of a "roofing expert"…read moreso trust me when I tell you to call on RED TRUCK for a free bid. You will not be disappointed at all. You will discover that they are responsive, timely, fairly priced and eager to do the right thing by their customers... If you need a roof and you need a couple of written estimates; why wouldn't you give them a few minutes to see what you think of their service and reputation. They offer FINACING, accept all major credit cards, use their own workers and I love the GAF Silver Pledge warranty they offer.

UPDATE AFTER COMPANY RESPONSE: As you can see in the reply…read morebelow, the company is choosing to hide behind the notion that the warranty is, despite no documentation having been provided saying as much, non transferable. In any event, warranty or not I think the images and the fact that multiple areas of water intrusion are occurring within two years of installation speaks clearly about the craftsmanship provided by this company. Perhaps they sent the "B Team" because they knew the house was on the market when they installed the roof and they would wash their hands of the lack of quality upon sale? Pretty wild. And just for the record, I'm a lifelong Florida resident who is quite aware of the weather the roof has been exposed to. Absolutely no weather-related damage occurred...these were installation defects as pictured. Wind and rain didn't leave a litany of exposed nails. That's craftsmanship, or more accurately lack of craftsmanship that has been compounded by lack of accountability. You're correct though, Nobody wants to work for free. That's why people strive to provide quality the first time and if a mistake or oversight occurs, they make good on their obligation to provide a quality product. Your family owned business is harmed not by 1 star reviews. It is harmed by 2 year old roofs you install springing multiple leaks. And I haven't taken the time to leave this review with the hope you'd make good on your obligation. I'm writing this so families are aware when spending 10's of thousands of dollars that they can reasonably expect two problem free years before multiple areas begin leaking. Maybe they'll even be lucky and the warranty expectation will be honored and they'll get to play whack-a-mole with roof repairs until they give up and pay 10s of thousands of dollars more for a complete reroof. What a headache. If you see a red truck, you may just be outta luck. Read the (up until this point nonexistent) fine print!

I would highly recommend this company for roofing services. My roof was in need of being re-done &…read moreRyman Roofing sent someone out to give an estimate. Everything was explained in great detail & their price was reasonable....roofs are indeed a long-term investment. On the day the roof was to be installed, they laid out a tarp on the back patio - to prevent debris from getting into the pool. I was very pleased with the end result & the clean-up afterwards:). Shingle roof installed in 2 days! Very professional & reliable company....

We had a roof put on by them in 2005.From the day they put it on it has leaked. They came out…read moremultiple times to repair and never fixed it.Got someone else to look at it and found no flashing and bad ridge vents which ryman never took care of. 3 houses on my block had same leaks all done by ryman. I would never ever recommend that compan.Beware of them.

We interviewed several roofing companies after a tropical storm knocked a tree through our roof…read more Five Star was recommended by our realtor, and was one of the few companies that had a general contractor on staff who could handle the damage to the beams and trusses. After our insurance company came back with a very low bid and wanted to do a patch instead of re-roofing, our job supervisor, Justin, and the company owner, John, came out in person and took numerous photos and wrote a detailed report that convinced our insurance company to approve a full re-roof. Five Star was a pleasure to work with from start to finish. They are responsive, professional, and hard working. I highly recommend this company!

Five Star Posted Just a horrible experience. Please look at…read morethe 1 and 2 star reviews. The vast majority of those other experiences align VERY closely with mine. Read those reviews before you decide on Five Star. I wish I had. On to the horror story... I wanted both powered fans (I already owned these) and also ridge vent in case of a power outage. They installed the fans but no ridge vent. They also didn't refund me or my insurance when they hauled off all that unused ridge vent. The fans aren't even installed properly because they're partially covered by plywood and 2x4s. Why would they even install it there? See picture. They pounded the drip edge on so hard that it dented the fascia and left a black spot. They left tire marks in my driveway and nails that I'm still picking up 3 months later. They screwed up my kitchen lights by dropping stuff into my attic and damaging the cans. See picture. On about May 7 (only a couple days after installation), I called to tell Robert about these issues and he said he'd have it fixed. He didn't. On May 17, I texted Robert for a wind mitigation recommendation AND I thought it would jog his memory about the driveway and drip edge. No response. Five Star called demanding payment and I said the job wasn't done. She told me she'd get someone on it. She didn't. Time passed and some snotty rude manager named Justin Ely called demanding payment a week or so later. I said the job wasn't done. He must have contacted Robert for details because a FULL MONTH LATER, Robert finally responded to that May 17 text on June 18. We'll get there soon. After listening to Justinand his condescending nonsense, I wanted to be done with these people and their incompetence, poor communication, awful follow-up, horrendous accounting, greedy attitude, the damage, and simple misunderstandings being blown completely out of proportion. To avoid Justin, I told Robert in the attached text that I was very unhappy and offered to handle everything myself if he'd just take off $1500 from this $30,000 insurance job that was obviously inflated. I have 3 out of pocket quotes that range from $16-$24k. This message was sent at about noon. Robert didn't respond at all. I called the next morning at about 10AM. No answer. 8 or 9 hours later, he had still not responded and I called the office. When Robert finally called back, he informed me that they double charged me for permits and extra decking. So they're demanding payment with snotty Justin and they don't even have their numbers right. Robert said he shared my text and then got Justin in on a 3 way call. I told Justin I was disgusted with all of this and mentioned the $1500 to just be done, give a good review, and I'd pay immediately. He got all upset, accused me of extortion, and threatened to sue me if I withheld payment. Justin told me his only goal is to make money. He asked if I ever give up any of my commissions and laughed when I said it's only happened twice in 25 years, but I will absolutely do right by my client even if it costs me money. Customer satisfaction is so much more important than mine. He then told me he'd also sue me if I told my neighbor about this. My neighbor signed up for a $30K roof on my recommendation. Seems like a good reason to try to make a me happy! On top of that, I'm also a Realtor who gets asked for contractor recommendations VERY routinely. If my roofer hadn't retired, I wouldn't have been calling Five Star. Now, I just remind the other 397 Realtors at my office that they should not be recommending or using Five Star. In the end, I got excuses and a $100 wind mitigation report out of them. They got a bunch of free material for another job. And I had to repair my own drip edge, fascia, lights, fans, and driveway. I'm so glad to be done with Justin's rollercoaster of incompetence and foul language. Until Justin got involved (after the text I posted), it was completely salvageable and polite. He's the problem. Despicable all around.

A little over a year later, and the gutters are still good as new. There has been a huge difference…read morein the flow of rain water coming off the roof of the house, and we no longer have a washout along the back of the house. Adding gutters was a game changer, and 1st Class Roofing was the right choice for us. 1st Class Roofing came out quickly to do a quote. With it landing right in the ballpark of what we had expected to spend, it made sense to go with a company that took the time to answer our questions and do an actual survey and quote than others who did not. When installation day came, they were more than willing to take desired location for down spouts into consideration, and even with a slight delay in getting the product, they were always in contact with us. The installation of the gutters was quick, and the team they sent were extremely professional and hard workers. If you are looking for gutter installation, make sure to contact them. You will not be disappointed.

Homeowners and sales professionals beware. There are no in-house installation crews -- projects are…read moresubcontracted out to the lowest bidder while customers are charged premium pricing. (I was present during phones calls where leadership shopped for the lowest priced labor by the square). Before hiring this company, ask whose crews are actually performing the labor portion of the work. Having one high school buddy as a "project manager" to supervise a Home Depot labor crew doesn't make them "in-house" any more than lending them a "1st Class" t-shirt for the day does. From a sales perspective, I am going on 6 months of delays receiving my agreed-upon 1099 commissions for completed and fully funded projects. It's become a revolving cycle of "next week," "next month," "after Christmas," "after this next commercial check comes in," or "when we get back from traveling out of the country." While leadership still seems to have plenty of time for vacations, sales reps with families are over here chasing money they've already earned. Before accepting a sales position, go over every compensation agreement point by point, and ensure the commission verbiage, formula and payment timelines are all documented clearly in writing. They state not having to payout 1099 commission because I was given a company gas card while using my own vehicle to drive to roof inspections, and that I could have used one of their old iPads as justification for withholding pay). What was presented as a "percentage of GROSS revenue" was later recalculated after labor, overhead, and profit were removed from the numbers -- effectively turning it into a "percentage of NET" rather than "GROSS." Unfortunately, I'm not the only independent/ sub contractor on here with bills and a family who's had to deal with severe delays on pay. Like another contractor wrote, I tried the persistent respectful approach for 6 months hoping this could be resolved, and yet here I am with unanswered calls, texts, and voicemails.