The estimator, Gage, was on time and went about his work. Next day, I had a reasonable estimate of…read morethe repair, but he cautioned that the men might encounter more repairs etc. when they removed the sheet metal. I am so happy that I made the decision to get this repair done now. We're just a few weeks from storm season here in Florida, and the damage around our chimney was extensive. The work extended to actually repairing rotten decking and below that, the actual rafter frames needed to be sistered with new wood to restore it to a secure set of rafters. The men were efficient and workmanlike, breaking only for lunch and one run to the lumberyard to get more wood, and another sheet of steel. Other than that, the Gage had made a good estimate and most of the materials were ready for the work. We are now considering a full roof replacement due to new understanding about the poor quality of the initial roof installation. I recommend A3. I invited them to bid the replacement, although I have not yet heard what the final amount would be.

Our roof has lost shingles, can't get ahold of A3 roofing, been trying for over a month. Leave…read moremessages and they won't respond. Our roif is still under warranty and we had to hire someone to replace the lost shingles. Now our contract says shingles for up to 140 miles an hr. We haven't had any winds that strong. So ....poor workmanship...I would think twice about them doing any business with. Very unprofessional. Still can't get ahold of them. Sad...

I was in need of a quote for a roof repair and since this company had good reviews and was nearby…read moreby my zip code I decided to give them a call. There was a quick response as to when they can come out and inspect. I had a gut feeling when the female rep over the phone had asked how old my roof was that they were planning on trying to sell me a whole roof repair quote. But I gave them a chance and have them inspect and take a look. 2 men pulled up on the driveway and introduced themselves. I allowed them to go ahead and inspect. The inspection took awhile so I knew then they were inspecting the whole roof and not only the problem area I addressed only. When they were done with the inspection the sales manager I believe gave me a folder pamphlet with papers and quotas of 2 price point. He gave me a FULL ROOF REPAIR quote. And not a SPOT REPAIR that I anticipated. He mentioned having the insurance come up to cover costs and also perhaps deal with legal action if insurance do not want to cover. He then mentioned he knows a "legal" person to contact if I needed it. That part of the volunteered info in my opinion I knew I need to find another company to deal with my issue. When I asked him - If he can just fix the issue I need to have fixed he blew it off and had no answer. I knew then this company only deal and want FULL ROOF REPAIRS from customers if not they feel its a waste of time I guess. He stated to me he will email the pictures they took of my whole roof so I can show the insurance company. I NEVER received those photos up to this day. They probably perhaps do good roof work via reviews on here however I think they only deal with FULL ROOF REPAIRS and not partial or spot repairs. I got my roof repaired elsewhere.

This roofing company over charges. They charged 1331.00 for material and labor to cover roof…read moredamage from Hurricane Milton that took less than an hour. When my insurance company said the damage was under my deductible, they then gave me a high estimate to pay out of pocket. I ended up having roof replaced out of pocket with another roofer that was way lower then Bob & Jerry's.

Great job. Very professional, on time, and exceptional quality. Would hire again and will…read morerecommend Tadlock to everyone. S.M.

Epic failure on my part. Carefully consider whether you want to hire this company. It is with great…read moretrepidation and uncertainty that one embarks on a search for a roofer. The costs are high, the work is challenging and the end results are unknown. So due diligence is paramount in this quest. As it turns out, I put in the work, took several bids and made my choice. I went with Tadlock Roofing and while the result in the end was satisfactory, I can't help but think I might have done much better. I will cover the good first and then the bad. The good. The sales person was very personable, her manager was very knowledgeable and I felt at ease and comfortable. All my questions were answered and I felt confident that I could go forward with enough information to compare their product to others and make a reliable decision. The product was of good quality and promised to last a great many years. The Mexican installation crew were focused, speedy, professional, jovial and detail oriented. They worked carefully in order to limit any surrounding damage to plants and property. The post work clean up was encouraging since the ground was covered in debris and nails and I have grandkids who play out there. They were meticulous in their efforts to leave the yard safe and clean. Now, the less positive aspects. Those friendly faces that promised to be with you every step of the way, did a vanishing act. The half dozen or more documents you are forced to sign that release Tadlock of any responsibility should ANY damage be done to the home or surrounding area felt downright menacing and impart a feeling of helpless doom. A huge laundry list of things for which they would take no responsibility, a virtual cornicopia of small print to indemnify themselves was extremely worrisome. Shingle delivery workers who ignored my many many requests to spread the shingles weight on my roof for safety, downright aloof and nasty was their attitude. The delays in schedule were abundant. Leaving the heavy shingles on the roof an extra week. They left the roofing plywood on the ground in the yard to get wet from the rain for nearly a week. A dumpster sitting in the driveway an extra day. The gutter work was not even scheduled until the roof was completed for more than a week and then days went by without any contact or word regarding the installation. And remembrr those smiling faces promising to be with you every step of the way, still missing. Found out later that Mr. Tadlock sold his business to a national company that fired about 80 employees in our state and closed one or more locations. The girl who came to our house in the beginning was gone. The manager now splitting time between Tampa and Sarasota. It's all downhill from here, with all the cost cutting the company is making, the skeleton crew that is left, it would be wise to consider carefully whether you want to hire this once great company. To be fair, in the end over 2 months later I did have a new roof and gutters. It was quality product and MY installation crew was awesome. Viva Mexico. There are several crews however, you have to make sure you get a good one.

From start to finish, A+ Great communication…read moreGreat pricing Great employees Can't say enough great things about using Rescue Roofing for my new roof. Will highly recommend them!!!!

I had my roof replaced by Rescue Roofing on April 10, 2023. A heavy rain came through and my brand…read morenew roof leaked 3 days later. A representative from the company privately told me that there was no foreman on site at the time of this particular roof installation and it was done improperly. The owner agreed to replace the roof at no additional cost to me and included a silicone sealant as a layer of protection. It has continued to leak every few months in new locations. The owner refuses to acknowledge WHY a brand new roof continues to leak, yet makes excuses that it was due to hurricane damage (there was little rain during the recent hurricanes and no trees lie above this particular roof to cause damage). I would highly discourage any using this company for any roof replacements.

These people are wonderful! Not only did they deliver a…read morebeautiful roof but they are so courteous and easy to work with. I work nights and that can pose a problem trying to communicate, but not for these guys. Very responsive and understanding of my odd schedule. They didn't leave a mess either Totally recommend

We had the best experience with High Tower Roofing! From start to finish, they did exactly what…read morethey said they would do. I could not recommend them enough.

Five Star Posted Just a horrible experience. Please look at…read morethe 1 and 2 star reviews. The vast majority of those other experiences align VERY closely with mine. Read those reviews before you decide on Five Star. I wish I had. On to the horror story... I wanted both powered fans (I already owned these) and also ridge vent in case of a power outage. They installed the fans but no ridge vent. They also didn't refund me or my insurance when they hauled off all that unused ridge vent. The fans aren't even installed properly because they're partially covered by plywood and 2x4s. Why would they even install it there? See picture. They pounded the drip edge on so hard that it dented the fascia and left a black spot. They left tire marks in my driveway and nails that I'm still picking up 3 months later. They screwed up my kitchen lights by dropping stuff into my attic and damaging the cans. See picture. On about May 7 (only a couple days after installation), I called to tell Robert about these issues and he said he'd have it fixed. He didn't. On May 17, I texted Robert for a wind mitigation recommendation AND I thought it would jog his memory about the driveway and drip edge. No response. Five Star called demanding payment and I said the job wasn't done. She told me she'd get someone on it. She didn't. Time passed and some snotty rude manager named Justin Ely called demanding payment a week or so later. I said the job wasn't done. He must have contacted Robert for details because a FULL MONTH LATER, Robert finally responded to that May 17 text on June 18. We'll get there soon. After listening to Justinand his condescending nonsense, I wanted to be done with these people and their incompetence, poor communication, awful follow-up, horrendous accounting, greedy attitude, the damage, and simple misunderstandings being blown completely out of proportion. To avoid Justin, I told Robert in the attached text that I was very unhappy and offered to handle everything myself if he'd just take off $1500 from this $30,000 insurance job that was obviously inflated. I have 3 out of pocket quotes that range from $16-$24k. This message was sent at about noon. Robert didn't respond at all. I called the next morning at about 10AM. No answer. 8 or 9 hours later, he had still not responded and I called the office. When Robert finally called back, he informed me that they double charged me for permits and extra decking. So they're demanding payment with snotty Justin and they don't even have their numbers right. Robert said he shared my text and then got Justin in on a 3 way call. I told Justin I was disgusted with all of this and mentioned the $1500 to just be done, give a good review, and I'd pay immediately. He got all upset, accused me of extortion, and threatened to sue me if I withheld payment. Justin told me his only goal is to make money. He asked if I ever give up any of my commissions and laughed when I said it's only happened twice in 25 years, but I will absolutely do right by my client even if it costs me money. Customer satisfaction is so much more important than mine. He then told me he'd also sue me if I told my neighbor about this. My neighbor signed up for a $30K roof on my recommendation. Seems like a good reason to try to make a me happy! On top of that, I'm also a Realtor who gets asked for contractor recommendations VERY routinely. If my roofer hadn't retired, I wouldn't have been calling Five Star. Now, I just remind the other 397 Realtors at my office that they should not be recommending or using Five Star. In the end, I got excuses and a $100 wind mitigation report out of them. They got a bunch of free material for another job. And I had to repair my own drip edge, fascia, lights, fans, and driveway. I'm so glad to be done with Justin's rollercoaster of incompetence and foul language. Until Justin got involved (after the text I posted), it was completely salvageable and polite. He's the problem. Despicable all around.

I am not satisfied with the level of customer service that Scott provides at Fivestar roofing…read more Dishonest and poor communication. I do not recommend Five Star Roofing.

A little over a year later, and the gutters are still good as new. There has been a huge difference…read morein the flow of rain water coming off the roof of the house, and we no longer have a washout along the back of the house. Adding gutters was a game changer, and 1st Class Roofing was the right choice for us. 1st Class Roofing came out quickly to do a quote. With it landing right in the ballpark of what we had expected to spend, it made sense to go with a company that took the time to answer our questions and do an actual survey and quote than others who did not. When installation day came, they were more than willing to take desired location for down spouts into consideration, and even with a slight delay in getting the product, they were always in contact with us. The installation of the gutters was quick, and the team they sent were extremely professional and hard workers. If you are looking for gutter installation, make sure to contact them. You will not be disappointed.

Homeowners and sales professionals beware. There are no in-house installation crews -- projects are…read moresubcontracted out to the lowest bidder while customers are charged premium pricing. (I was present during phones calls where leadership shopped for the lowest priced labor by the square). Before hiring this company, ask whose crews are actually performing the labor portion of the work. Having one high school buddy as a "project manager" to supervise a Home Depot labor crew doesn't make them "in-house" any more than lending them a "1st Class" t-shirt for the day does. From a sales perspective, I am going on 6 months of delays receiving my agreed-upon 1099 commissions for completed and fully funded projects. It's become a revolving cycle of "next week," "next month," "after Christmas," "after this next commercial check comes in," or "when we get back from traveling out of the country." While leadership still seems to have plenty of time for vacations, sales reps with families are over here chasing money they've already earned. Before accepting a sales position, go over every compensation agreement point by point, and ensure the commission verbiage, formula and payment timelines are all documented clearly in writing. They state not having to payout 1099 commission because I was given a company gas card while using my own vehicle to drive to roof inspections, and that I could have used one of their old iPads as justification for withholding pay). What was presented as a "percentage of GROSS revenue" was later recalculated after labor, overhead, and profit were removed from the numbers -- effectively turning it into a "percentage of NET" rather than "GROSS." Unfortunately, I'm not the only independent/ sub contractor on here with bills and a family who's had to deal with severe delays on pay. Like another contractor wrote, I tried the persistent respectful approach for 6 months hoping this could be resolved, and yet here I am with unanswered calls, texts, and voicemails.

This company replaced my roof, but less than a year later, during heavy rain, water began leaking…read morethrough two different areas. I contacted the company twice while the roof was still under warranty, and each time I was told that someone would call me back to schedule an inspection. Unfortunately, I never received a call. I followed up by email and even filed a complaint with the Better Business Bureau, but the company still failed to honor its warranty or repair the roof. Based on my experience, I would not recommend this company and would not use their services again.

David is very good with communication and that is very important to me. He kept me informed and…read moreupdated throughout the process. Pricing was fair and the job completed in one day as promised. Would definitely use him again for my other properties.