I suffered damage to my entire house and everything needed to be mitigated, packed up, taken out,…read moreand stored. Scott L, Joe, Michael and a host of other team members were OUTSTANDING! They were helpful, supportive, knowledgeable and took care in what they did. It is hard leaving all of your belongings and home in the hands of others and I trust them implicitly. Michael was in charge of making sure my home was restored and helped me deal and navigate the process and my insurance company. He was present for every step and every bump in the road. I would not have survived the last several months and the worst months of my life without his work, guidance, and efforts. There are no words and certainly not enough words that I can ever give that will thank him enough for getting me to the other side of this. When my belongings needed to be brought back and placed in my new home Sean, Richard, Eric, James, Jorge R, and Kyle were an AMAZING crew ! They moved my big, heavy furniture and hundred of boxes in and the process went smoother than I ever could have imagined. They did furniture tetris like champs! Bertha oversaw the move in process and was my calm in this storm. She is kind, honest, determined, patient, and finds solutions for the most difficult problems. I am a teacher and used to having to be the solid object and that was what ServiceMaster was for me. Everyone from the office staff, mitigation team, restoration team and people behind the scene were professional, efficient, skilled and human. This company is epitome of what it takes a village means.