What started as a drying well has turned out to be a fortuitous relationship with J-Goods and their…read morevery knowledgeable staff. At the urging of our well expert, we started watching for leaks and drips that might be adversely affecting our well's supply. Sure enough, the ancient front spigot was losing a fair bit of water daily (in the dry conditions, it was hard to notice until we got a pail under the spigot). One call is all that it took for Dan to make his way over to look into the problem. I had hoped it was just a matter of a gasket, but the age of the spigot put the easy fix out of reach. Dan assessed all of the spigots and recommended shut-off vales for all of them, which brought me great relief. Now we are in control of the water situation and will (hopefully!) eliminate future surprises. Based on our discussion, I felt very well-informed to make the decision and I'm super pleased with his work. While he was in the basement with us, he mentioned the fact that we're still using fuel oil. While not ideal, we simply hadn't started moving that project ahead. Yet. Insert Dan, who talked to Andy, and just two days later Andy was here to similarly educate us on a propane conversion. Talk about full service! Just one phone call and I'm crossing things off my list of house projects; badda-bing! Suddenly the weight is off my shoulders, our list of house ToDos seems so much more manageable and I feel like we are in good hands. Thank you to the J-Goods team for making us newcomers feel like VIPs!

The price was way overpriced. They schedule based on previous customers and then if your first or…read morelast you get to pay mileage. I like Beauchamps.

They were great! I trusted them, they were fast and competent, there is no telephone tree when you…read morecall.

My Train furnace quit running for me. I called Duquaine and they were here in a few hours. I live…read more30 miles away. The nice man said it needed some type of fuse and he didn't have one on his truck (?) and that the furnace needed a new burner and a complete examination after just 10 yrs service before putting it back in service at a cost of $$$. He suggested replacing the whole furnace ($$$$$). I must admit he was probably right, replacing only if the heat exchanger was badly rusted. They charged me for 3 hr labor ($80/hr) , including travel time. He was here about 30 minutes. I went on the internet, found the parts and fixed it myself ($). gave them 4 stars instead of 5 because they charged skilled labor rate for travel time. They are nice people.

They came out right away and repaired my water system. Very kind and polite. We live out aways…read moreand it is not always easy to find help. As soon as I can afford it I need a repair on my toilet flushing mechanism. I need to9 pour water in the tank so it will flush.

We needed a new toilet install and some floor work done underneath it due to some rotting wood…read more They sent out someone to inspect the work site, who then said Swailes would contact us with an estimate. Never heard from them, not one call. Do not do business with these people! We found a different business to do the work, which was excellent! Avoid Swailes!

They installed a furnace at a reasonable cost of $5,000 and said they'd send a bill. This was in…read moreApril. As a retired veteran I am on a budget and this is a lot money but I scraped together $2500 to put towards a $500 a month arrangement. I paid another $500 in June and was out of the country in July. By August I was getting nasty letters threatening legal action if the entire bill wasn't paid in full. It just so happens that I had made out a check in Mid August but my wife forgot to drop it off. Be careful to get everything in writing if you do deal with this company. I'd pick another business if I had to choose again.

Woke up to 56 degrees today and furnace blowing cold air. Called Darren at CHC, he was out, but got…read moreback to us quick and had it fixed before the other places even called us back! He's very reasonably priced too!! Highly recommend.

The previous homeowners had years of service with Mike Hakala, so we knew exactly who to call when…read morewe had a problem. The friendly person that answered the office phone was happy to get in touch with Mike for us if we didn't have his direct number (we did). Mike was busy but returned the call promptly and assured us that he'd stop by soon. Within two hours he and his crew were here to assess the situation with our well. They were very friendly and knowledgeable, wasting no time to check the pump and well. It didn't take long at all. We are very grateful for Mike's experience with the property and are super thriled that he could see us so quickly. I will happily refer them to anyone needing service for their well and/or water pumps; top notch service!!

Mike and his team were exceptional! Great and super fast service on our well. And it was not an…read moreeasy site to access.

Easy to schedule, fast and professional service. We had a toilet clog that became a new toilet…read moreinstall. Bobby and crew were friendly, knowledgeable and fast. While I hope we never have another problem, I know who to call!

they were the most amazing kind SERVICE orientated people that I've ever had come to my house in…read moreRepublic, Michigan. I would recommend them to everyone. Thank you, Andy and all your workers for such a great job and helping us MaryBeth Bria Hemlock

Attention to all of my friends:…read more Beware of Dupras and Sons Inc. Recently we had a new furnace installed. They quoted $3500 which included labor, materials, and furnace. Let me just say this should be criminal. Searching HVACDirect.com, we found the furnace for $1345. This is a retail price which we all know Dupras and Sons Inc doesn't pay retail prices. There quote included 8 hours for 2 guys for $1400. Normal rates for 2 installers should have been $1200 for 8 hours. The technicians were at our house for 5.5 hours. Add 1 hour for travel to and from our house for a grand total of 6.5 hours. Dupras and Son Inc, overcharged us for labor. They charged almost a 50 percent mark up on the furnace. We paid $3100. Sent them a letter asking for an itemized bill and they threatened me they would send me to collections if I didn't pay the remaining balance. I am telling you, these types businesses are operating under some shady practices. How in the hell does a vague estimate without true costs become good business practices. In speaking to others, this is pretty common. I for one am not taking this lying down. I am not going to pay a business that takes advantage of a consumer without heat and asking them to pay an unreasonable amount for a product and labor that does not add up. It is extortion!!! DON'T DO BUSINESS WITH DUPRAS and SONS INC from Marquette, Michigan.

As usual Jason came out and took care of my issue in a hour! Highly recommend the company for all…read moreof your needs concerning plumbing! They were on time and left the house as clean as when they got there!

I relocated to my residence in 2004 and have needed to have several jobs done ranging from putting…read morein an outlet for a kitchen range to a sauna stove to an auxiliary circuit box. All jobs have been done professionally including punctuality and cleaning up afterwards. The charges have always been reasonable and fair.