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    Cocozza

    3.1 (12 reviews)
    Open 1:30 pm - 7:00 PM

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    Haagen-Dazs

    Haagen-Dazs

    (33 reviews)

    €€€

    Centre-Ville, Bruxelles

    Terrible customer service. They charge extra if you dare to sit at any of their many empty seats,…read morebut do not inform you about this policy beforehand. They simply wait until a child sits down to kick them out, although all the chairs in the establishment are empty. I thought Haagen-Dazs was in the business of selling delicious ice cream, not charging children for sitting at empty chairs in a completely empty location. With many other options for ice cream parlors where customers are treated with respect and not as second class citizens for not speaking French, I'm surprised this location is still open. While your ice cream may be delicious, no amount of it could erase the sour taste left in my mouth due to the absolutely terrible customer service.

    Interesting thing: Häagen-Dazs (like many big ice cream brands) has certain flavors of ice creams…read moreand YOGURTS that are only available in certain countries in order to cater more to the local tastes. I'm glad to have dropped by and try some of the "limited edition" flavors as well as some unique ones I've just never seen before. In hindsight, I probably should have focused on getting those rather than the smoothie I got, because I just couldn't get my hands on those flavors after I got back to the States. Also, they have a bathroom on their second floor. Overall, it's a pretty small space that can hold a few parties that they expanded with a second floor that overlooks the first. Super convenient place to charge our electronics, sit for a bit, and a bathroom break in exchange for buying one drink. I ended up not really liking that drink, but hey: utilities. If you're interested in seeing what kind of flavors an American ice cream company (with a name that they made TRYING to sound European) puts out in Europe, I would recommend dropping by for a look if not a taste. For me, it's along the lines of visiting other countries' McDonalds and 7-Elevens to see what the similarities and differences are. Overall, I wasn't particularly enthusiastic about what we got there (like the Mango Colada among other things). Interesting, but this Häagen-Dazs location at the entrance of the Galeries Royales Saint-Hubert's southern entrance and THAT close to Grote Markt (Grand Place) is by far NOT your only option for ice cream.

    Cocozza - icecream - Updated May 2026

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