In my 35-year-old condo, the main water line valve was almost impossible to reach and did not turn…read moreoff the water completely. The valve was relocated to within easy reach. It was very easy to make the appointment for a proposal and schedule the work. Work was completed as scheduled, and the area was kept clean. Perry and his assistant were great! Thank you.

don't waste your time. They will tell you one thing over the phone and say another when they get to…read moreyour house. Told me I didn't have a leak, made no repairs and still charged me for nothing at all. Sure enough still had a leak, that required fixing myself. Take your business elsewhere to other honest quality plumbing companies in the area.

It is the kind of news that makes you sick to your stomach: you need an entirely new HVAC system…read more Heating AND air. This is the news I got from Eddie Hughes (and two other HVAC companies). We chose to use Hughes because when Eddie came to the house to give the estimate, he quickly and expertly diagnosed (and explained) the issues in terms that my husband and I could understand. He also answered multiple phone calls as we had a lot of questions. Part of the plan was to add a large basement return which entailed cutting through drywall (you can imagine how messy that is) into a wall in our finished basement. The new return is there but you would never know it was installed that day! Matt and Steve didn't leave one speck of drywall or dust (amazingly). I can't say enough about Hughes Mechanical and the great, honest work that they do. Do yourself a favor and use this company.

I hired Hughes to replace an AC unit at one of my rental properties in Baltimore. I had previously…read moreused them for other smaller jobs and was overall pleased with their service. One of their technicians came out to inspect and service my three apartments, and he recommended replacing one of the units that was an older model and not functioning as well. He connected me with Jason (one of the owners), who gave me a quote, and I agreed to move forward with it. The technician who came out to replace the unit didn't seem as experienced, but he was very polite and professional. He kept the job site clean and communicated with me often. A few hours after the job had been completed, at 11:30 at night, I got a call from my tenant mentioning that the house reeked of gas. I called the technician and texted another, but no one answered. So I went on their website, which says "Emergency Services Available," and tried to call the mainline, but no one answered. Eventually, I was transferred to a call center that said "all of our technicians are busy helping other clients" and that they would call me back in 2 minutes. No one did! So we called the fire department, which came out and identified the source of the problem. Hughes used an old existing gas hose to connect the gas line to the new system. That hose was not compatible to the new AC, so it leaked gas. As a result, the fire department shut off the units and the gas supply to the house. Hughes came back the following morning to replace the hose and fix the problem. When we turned the gas back on to the house, my hot water heater which is fairly new and had been working perfectly fine, wouldn't operate. The pilot light was not coming on, and Hughes sent two of their technicians to look at it. They mentioned that the gas valve to the hot water heater was no longer working and that they had to replace the part. The plumbing supply company was about to close, so the technicians said they would be back in the morning with the new part to replace it for me. The next morning I get a call from the owner, Jason, saying that the part wouldn't be available for at least two days and he wanted to charge me $600 for the job. He actually tried talking me into replacing the entire hot water heater ($2,400 and offered to give 10% off). It turned out that my hot water heater was still under warranty, so I called the manufacturer, who shipped out the part at no cost and hired another plumber to install it for a fraction of what Hughes was quoting me. Their website says, "Educate, Not Sell." It sure didn't feel like that. Hughes fixed a problem and created another. The least they could have done was offer to fix my hot water heater after all they put me through. I'm sorry to say the experience overall was frustrating, time-consuming, and generally disappointing, as I no longer feel I can rely on/trust them with this important work. I wish the outcome had been different.

Not worth the time…read more I had to reschedule once because of work. They indicated whether Thursday 12-1 is good. I said it works. They said great. I took the day off, more or less, for this. Then I hear they got another appointment. If I found out earlier I could've gone to work, but instead I stayed home. Maybe this is a plumber thing. Maybe not. OK, well I now have a better idea on what I'm dealing with.

Prime plumbing & drain came out and installed my garbage disposal and modified the pipes for my…read morekitchen sink. Great work, no mess. Recommended of looking for plumbing.

I had Benjie's Plumbing come out to the house a few months ago when we had increasing sediment and…read morebacteria entering our system. The team checked everything out and proved that nothing was particularly wrong aside from plant overgrowth at the wellhead and an aging well and pump. They provided guidance on filtration and shock treatment and away we went. As predicted based on the age of our pump (30 years) it quit one night while I was at work. After receiving that fateful text from my wife I arrived home in the morning to a properly working pressure switch and operable breaker, but no pump pressure. I contacted Benjie's Plumbing at 7:10 am with my problems and by 9:15 am they were packing up and heading to their original job that morning, leaving us with a brand new (and working!) pump. You cannot get better service than this, highly recommended.

We had a well pump replacement done by Benjie's Plumbing. They did an excellent job. They were on…read moresite very quickly and stayed all afternoon working on the well. It was hard work but they persevered and solved all the problems. We are so pleased with Benjie's expertise, experience, caring and that it was done right. I definitely recommend Benjie's Plumbing for any of your plumbing needs. He and his worker did a wonderful job. He is the expert on plumbing and especially fixing the well.

Two old houses (100 + years old) and over 45 years of homeownership: these are the only people we…read moreuse. They have fixed everything, big and small, and fix it well the first time. When I told them we were having 1st floor ceiling work done, they said to call them when the ceiling was down, and they'd come in and replace the 100 year old pipes in the second floor bathroom. We hadn't even thought about that! They showed up at 8:30 the next morning. Our house is their house. What more could one possibly want?? Thanks guys!

There were cracked/rusted galvanized pipes located behind the walls of an early 1900 house that was…read morea rental property of mine in East Baltimore's Greektown. I called several different plumbing companies that came out in order to assess the problem and to price the repairs. After 4 different companies gave me outrageous estimates and resolve to include tearing out 4 unrelated walls for this repair I did my homework and was truly blessed to find Forster Pluming Co. There arn't enough stellar words in the dictionarey to describe Brian, the owner who personally oversaw this job and his work crew who werevskilled, knowledgeable, professional and no nonsense. This gets better....what others said would take one to two full days, Forster Plumbing company did in 2 hrs and 15 minites, Forster Plumbing Co. saved me a lot of aggravation and a couple of thousand dollars. I will be eternally grateful to Brian, the owner, and his team of true professiional. . Saying thank you is inadequate. Jimette Thanos

Used Yelp to find Warren/ Mickey, goes by either name. A true gentleman and TERP! :)…read more Inquired about his services and he replied with 24 hours. Said that he'd come out and provide an estimate on the work. Was getting 3 ceiling fans installed in upper bedrooms with attic above. Came out and was very reasonable compared to others I inquired with. Scheduled him to come out and perform the work the following week. Came out, did great work. Very polite and conversational. Pictures attached. Will certainly call him for my electrical needs.

Mickey and JD came over to fix a GFI and I also asked them to hang a fixture for me while they were…read morehere. They very patient, polite, they answered my questions and explained to me what they were doing. Their price was very reasonable and honest. Will definitely call them in the future when I need electrical services done!

Derek was on time, friendly and professional. Plus the job was done faster than expected. AND he…read moresuggested ways we could save money on the bill.

Just had Brad from Saffer help with a newly discovered leak. Someone was sent out the same day I…read morecalled. He found it quickly in the pipes behind an unused tub/shower and capped it off. The detective work of finding what was happening and the repair were very fast. We've been using Saffer for years. Always a good experience and always really nice people. For this last work it was Brad. He was great.

I dreaded contacting a plumber, but a friend recommended East Coast…read more The experience was far better than expected! They were professional and courteous on the phone. The appointment was easily negotiated and they arrived on time. I expected to be told I needed a new water heater, but was pleasantly surprised that it only needed a part. I could not have been happier!!

On this day, I called East Coast plumbing and heating and thank God I did. Mike came over and…read morethoroughly inspected my heater, previously inspected by "service today". Mike epitomized the term honesty is the best policy; by taking the time to prove to me by example, exactly what the cause was preventing my system to deliver heat flow. Service today had one motivation , that was to sell me a $10,000.00 replacement heating system. Two Reps in unison planned, or should I say conspires to go for the money... big money. Mike completed the job quickly, now my heat is working perfectly. Thank you Mike! Moral of the story ..... look around and take your time. Honesty is really the best policy. I rate east coast 100% . You have earned my trust 100% If you need assistance call: 302-875-2808 I just got an early Xmas present ! What do you want to pay ? Ten grand or four hundred