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    Cobblestone Therapy Group

    4.0 (3 reviews)
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    7 months ago

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    4 years ago

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    Childrens Therapy Works

    Childrens Therapy Works

    4.0(3 reviews)
    2.3 mi

    We were referred here by our pediatrician. My 1st impression was not great. Out of all the staff…read moremembers that walked in (about 10 maybe more) only 2 said good morning, the others looked at us but never opened their mouths...which I thought was very rude. And when my daughter said "Hi" to one of the staff as they walked by they didn't say a word just kept going and ignored her. My husband wanted to leave and said we should find somewhere else to treat our daughter bc the staff was so rude. I decided to stay and let my daughter have her eval done. Her therapist McKenzie was very sweet and my daughter just loved her, ( 2 Thumbs up for McKenzie) but I really think the rest of staff could use some EXTRA training in customer/client service. A "hi" or "Good morning" goes a long way. 1st impression is a lasting impression. Not sure if we'll choose to have our daughter treated here but we'll have to see.

    I have found Children's Therapy Works to be professional and caring toward their many clients. The…read moretherapists are caring and knowledgeable. They seek to treat each child as an individual with the highest expectations of successful treatment. The therapists offer insight to each other to provide the highest quality service to each child. Dr. Margow and the therapists are open and honest with clients explaining the reasons for the therapy plans suggested and outcomes expected. They offer parents/guardians a wealth of information, if the they want it. Their business practices are top-shelf regarding the integrity of the clinic. I would and do recommend them regularly to families whose children need PT, OT, ST or psychological services.

    Northside Medical Campus Rehabilitation

    Northside Medical Campus Rehabilitation

    3.0(2 reviews)
    5.7 mi

    Do not go here! I…read morehad an appointment scheduled for a 2-hour VNG balance test with Dr. Jacqueline Kim, and even called 45 minutes ahead to confirm. They told me I was on the schedule, then put me on hold for over 10 minutes. Since I had a 30-minute drive, I eventually hung up and headed there. When I arrived, I was asked to wait another 10-15 minutes, only to be told that the audiologist, Dr. Kim, had suddenly left due to an "injury." No one had called me to cancel my appointment--despite the fact that I had just spoken with them! When I questioned this, one receptionist claimed she called my cell (a lie, she did not--I showed her my phone), and another said they called my home number. I asked, in this day and age, why would you rely on a home number and not call both, especially for something this significant?!!! This appointment required planning my entire day, including arranging for a driver due to the nature of the test and how it would make me dizzy. Their lack of communication and accountability was incredibly frustrating! To make matters worse, the response I received was a nonchalant apology and a $5 gas gift card, which is a complete joke since gas is like $4.00/gallon now! Completely unprofessional and a total disregard for my time. I will not be rescheduling and will not return.

    The Northside Hospital group is beyond comparison. What they have done for me since September of…read more2024 is off the charts. My quality of life has changed so much for the better that I give thanks every day. Can't recommend them highly enough.

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    Cobblestone Therapy Group - occupationaltherapy - Updated May 2026

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